Reputation - Publications - Faculty & Research

01 Aug 2007
Op-Ed

Company Town: Fixing Corrupt Governments

kickbacks. A corruption scandal in Lagos could harm KPMG's reputation in New York or Shanghai. Moreover, foreign firms are bound by many laws of their home country and by international laws, notably the antibribery convention of the... View Details

Keywords: by Eric Werker

06 May 2015
Research & Ideas

A Flood of Picassos Threatens to Water Down the Art Market

investors, who are used to seeing such reputed artists offered in the secondary market where there is more price certainty. Instead, these sales could mimic more what happens in the primary market, where value is much harder to pin down... View Details

Profile

Angela R. Hicks Bowman

for her boss William Oesterle. Hicks was a 22-year old college graduate, an economics major from DePauw University, who had grown up in Fort Wayne, Indiana. Oesterle, a venture investor and a fellow HBS alum (MBA 1992) was remodeling an old house in Columbus and he was... View Details

01 Jun 2017
News

The Exchange: Venture Forth

Other VCs have a reputation for being quicker on the trigger. Think about what aligns with your interests. PG: There’s a greater menu of choices today than there would have been 15 or 20 years ago. Be informed. Twenty-five years ago it... View Details

Keywords: April White

April 2008 (Revised May 2011)
Case

Leading Citigroup (A)

By: Lynn S. Paine, Aldo Sesia and Carin-Isabel Knoop

The (A) case describes a series of controversial events and alleged misdeeds that placed Citigroup in the public spotlight and launched investigations into the company's business practices by regulators in Japan and Europe in the fall of 2004. CEO Chuck Prince must... View Details

Keywords: Crime and Corruption; Governing Rules, Regulations, and Reforms; Leadership; Organizational Culture; Business and Government Relations; Reputation; Japan; Europe

Citation

Educators

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17 Apr 2017
HBS Case

This Turkish Debt Collector Is Customer-friendly

relationship with money. The company, Turkasset, has been successful with its heterodox techniques, giving it a competitive advantage over rival debt collection firms. What’s more, it has also provided a boon for companies who held the debt in the first place, by... View Details

Keywords: by Michael Blanding; Financial Services

06 Apr 2016
What Do You Think?

As Tim Cook, How Would You Tackle Apple's Next Challenge?

123 felt that in the entire matter, “Apple should be less concerned about the security issue... and be more concerned about the damage to its reputation for refusing to assist in serious criminal & terrorist investigation.” Robert... View Details

Keywords: by James Heskett; Computer

08 Oct 2021
Research & Ideas

How Newspaper Closures Open the Door to Corporate Crime

reputational costs. Saving local newspapers isn’t Heese’s specialty, but he points to a recent trend of hedge funds buying up distressed local media outlets as having the potential to stabilize the market and resurrect local news. And... View Details

Keywords: by Avery Forman

20 Dec 2022
Blog Post

7 Resolutions for Recruiting in the New Year

process impacts brand reputation and gives potential applicants a window into company culture.5. Resolve to Train Your TrainersMake it a priority to hold trainings for your current hiring managers, not just new employees. A commitment to... View Details

Keywords: All Industries

01 Sep 2024
News

Action Plan: Yes, Chef!

everything. The lively open kitchen and Puck’s unpretentious brick-oven pizzas and farm-to-table fare felt fresh to California’s fine diners, who also fell in love with the charming chef. But even as his reputation grew, Puck continued to... View Details

Keywords: Christine Speer Lejeune

01 Jun 2016
News

Up by the Roots

start to finish,” he says. “That’s something I picked up from General Mills: We had to be able to have that kind of traceability and accountability to consumers.” That reputation attracted the attention of the luxury conglomerate LVMH,... View Details

Keywords: Francis Storrs

11 Mar 2009
HBS Case

The Energy Politics of Russia vs. Ukraine

neighboring countries had had similar problems with Ukraine, the shutoff was a PR disaster for Gazprom, which had enjoyed a long-standing reputation as a reliable supplier of natural gas, through pipelines in Ukraine, to Europe. Abdelal's... View Details

Keywords: by Garry Emmons; Energy; Utilities

27 Jun 2016
Blog Post

From Africa to HBS

in the world. HBS had an incredible reputation and I had three friends who had completed their MBAs here and had amazing experiences. I came to visit one of my friends while he was in his first year and was truly impressed. I started my... View Details

01 Mar 2009
News

Gazprom Goes Global

disputed pipeline fees, unsigned contracts, bad faith, and, ultimately, failed negotiations. Although other neighboring countries had had similar problems with Ukraine, the shutoff was a PR disaster for Gazprom, which had enjoyed a long-standing View Details

Keywords: Garry Emmons; Natural Gas Distribution; Utilities

22 Jun 2021
Research & Ideas

The COVID-19 Mutiny: When Teams Leave and Take Their Clients

get rougher or just wildly different. Is this team really an investment? How could you redeploy them if circumstances change? Retention: Congratulations, you’re OldCo now! You will face all the challenges of retaining a team that knows it can move successfully, plus... View Details

Keywords: by Robin Abrahams, Boris Groysberg, and Steven L. Manchel

08 Dec 2015
First Look

December 8, 2015

https://www.hbs.edu/faculty/Pages/item.aspx?num=39914 Incentives for Prosocial Behavior: The Role of Reputations By: Exley, Christine L. Abstract—Do monetary incentives encourage volunteering? Or, do they introduce a "greedy"... View Details

Keywords: Sean Silverthorne

Web

Visionary, Innovator, Educator - Georges F. Doriot : Educating Leaders, Building Companies, Baker Library, Harvard Business School

succeed. "Getting the venture capital field off the ground... was as risky as the new industries it would invest in..." author and analyst Kenneth Fisher argues. "[Doriot] staked both reputation and money in an effort to prove his idea... View Details

01 Oct 1999
News

Culture Clash: Exploring Cross Cultural Conflicts in Business

also with regard to management practices and reputation in the community. The result of her efforts is the MBA elective course Globalization, Culture, and Management. According to Paine, as they examine the values and beliefs embraced by... View Details

Keywords: Judith A. Ross

29 May 2006
Research & Ideas

Why CEOs Are Not Plug-and-Play

establishing a new market-driven personnel system, improving cross-functional collaboration, and simplifying product development. Steve Bennet was hired in 2000 as CEO at Intuit in large part because of his reputation as a driver of... View Details

Keywords: by Boris Groysberg, Andrew N. McLean & Nitin Nohria; Employment

01 Sep 2020
News

Maintaining a Resilient Democracy

Pensions Committee, which has a reputation for bipartisan cooperation. Harder’s suggestions to revitalize the system, on the other hand, include “revising arcane procedural rules that give obstructionists too much power to shelve... View Details

Keywords: Deb Blagg

Publications