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Publications

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  • All HBS Web  (2,424)
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  • All HBS Web  (2,424)
    • People  (9)
    • News  (880)
    • Research  (1,082)
    • Multimedia  (3)
  • Faculty Publications  (340)
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  • Web

MOC Affiliate Network - Institute For Strategy And Competitiveness

Competitiveness. The course was designed for students at Harvard as well as a platform for educational institutions and locally trained professors teach the course around the world. The MOC course explores the determinants of competitiveness and successful economic... View Details
  • 05 May 2022
  • HBS Case

College Degrees: The Job Requirement Companies Seek, but Don't Really Need

Groysberg says: Companies should realize there are a lot of talented people out there without college degrees who nevertheless have developed and honed their technology, lab, sales, leadership, and other skills via the military,... View Details
Keywords: by Jay Fitzgerald
  • 28 Feb 2022
  • Research & Ideas

How Racial Bias Taints Customer Service: Evidence from 6,000 Hotels

terms of business outcomes, they're not developing the best customer relationships they could.” Companies that fix disparities in their service delivery are likely to boost customer satisfaction and loyalty, say Feldberg and Kim in the... View Details
Keywords: by Pamela Reynolds
  • Web

Loan Reduction - Entrepreneurship

needed to meet the deadline should contact Rock@hbs.edu at least two weeks in advance of the deadline. Club List Entrepreneurship Club VC Club Insights Get insights and news on a range of start-up topics. Read more Career & Professional... View Details
  • 19 Apr 2004
  • Research & Ideas

Birth of the American Salesman

Walter A. Friedman's new book Birth of a Salesman chronicles the rise and development of modern sales management from the 18th century to the present day. Its fascinating cast of dynamic business figures and academic leaders includes John... View Details
Keywords: by Laura Linard
  • 28 Nov 2023
  • Book

Economic Growth Draws Companies to Asia. Can They Handle Its Authoritarian Regimes?

world and what they think is fair and unfair. This requires more than reading a couple of books or knowing a few people. It requires deep, curious learning about who people think they are and where they have been. And, happily, it can be... View Details
Keywords: by Sean Silverthorne
  • 01 Sep 2023
  • News

Made in Italy

HBS faculty members and students visited Lamborghini’s headquarters in Bologna during the immersion to learn how the company became experts in electric car technology. Photo courtesy Lamborghini IMMERSIVE FIELD COURSES OFFERED AS ELECTIVES IN 2023 Denmark and... View Details
Keywords: April White
  • 13 Feb 2020
  • Book

Open Your Organization to Honest Conversations

developed what they call the “strategic fitness process,” which has been used by more than 800 organizations and allows leaders to hear the raw but necessary truth from employees about “the good, the bad, and the ugly” to help shape... View Details
Keywords: by Dina Gerdeman
  • Web

Entrepreneurial Management Curriculum - Faculty & Research

required to succeed as an entrepreneurial manager. The knowledge, skills, tools, and frameworks that TEM develops are built upon the foundation of your other RC courses including TOM, LEAD, LCA, FRC, Marketing, Strategy, and Finance,... View Details
  • 06 Sep 2016
  • Blog Post

What Makes the HBS MBA unique?

lecture. Each class, you read a case about a protagonist and a decision that he/she is facing. You’re put into the shoes of the protagonist and forced to make a decision on what he/she should do, often without all the information that... View Details
  • 14 Jun 2021
  • Op-Ed

When Your Nerves Get the Best of You, Change the Narrative

than in areas where we are weak. This is in part because we are more motivated to put effort into our development when we are confident that things will turn out well—and this is more likely with our strengths. In the face of a challenge,... View Details
Keywords: by Francesca Gino
  • 29 Sep 2022
  • Op-Ed

Inclusive Leadership Advice: Get Comfortable With the Uncomfortable

This article originally appeared on LinkedIn. Follow Francesca Gino on LinkedIn to read more of her posts. You Might Also Like: When Your Nerves Get the Best of You, Change the Narrative How Women Can Learn from Even Biased Feedback Can... View Details
Keywords: by Francesca Gino
  • 10 Feb 2020
  • In Practice

6 Ways That Emerging Technology Is Disrupting Business Strategy

as a critical driver of competitive advantage. However, increasingly cutting-edge technology is developed as a shared resource where the core technology is freely available to anyone who wants to use it and it is frequently released as... View Details
Keywords: by Danielle Kost
  • Web

For Alumni - Entrepreneurship

stories about fellow alumni. Read more Insights Get insights and news from trusted sources for any company stage on topics ranging from customer acquisition & development to legal issues and startup failure.... View Details
  • February 2010 (Revised June 2010)
  • Case

Arup: Building the Water Cube

By: Robert G. Eccles, Amy C. Edmondson and Dilyana Karadzhova
Arup, an engineering firm, collaborated with PTW Architects and China Construction Design Institute to develop a design for the 2008 Beijing Summer Olympics Aquatics Center design competition. Their winning concept for the Water Cube combined elements of Chinese... View Details
Keywords: Buildings and Facilities; Environmental Sustainability; Design; Construction; Cross-Cultural and Cross-Border Issues; Projects; Groups and Teams; Real Estate Industry; Real Estate Industry; Beijing; Sydney
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Eccles, Robert G., Amy C. Edmondson, and Dilyana Karadzhova. "Arup: Building the Water Cube." Harvard Business School Case 410-054, February 2010. (Revised June 2010.)
  • August 1989 (Revised October 2003)
  • Case

Fan Pier

By: William J. Poorvu and Katherine Sweetman
The owner of the Fan Pier site in South Boston has been found legally responsible for blocking the efforts of his development partner in attaining the approval necessary to build the $800 million megaproject they had planned together. It was believed that the owner... View Details
Keywords: Partners and Partnerships; Law; Projects; Design; Organizational Design; Marketing Strategy; Government and Politics; Property; Real Estate Industry; Boston
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Poorvu, William J., and Katherine Sweetman. "Fan Pier." Harvard Business School Case 390-012, August 1989. (Revised October 2003.)
  • 11 Mar 2024
  • Blog Post

A Day in the Life: Ben Hsieh

6:30 AM: I wake up – grateful that I’m naturally a morning person and our classes start at 9:30. The morning is my favorite time of day, and I begin my daily routine by reading with my coffee (my current fantasy binge is the Red Rising... View Details
  • 12 Mar 2006
  • Research & Ideas

New Research Explores Multi-Sided Markets

MIT), Jean-Charles Rochet (IDEI, Toulouse), and David Evans (NERA, now LECG and University College London). It is indeed a very new area: The first two or three papers on this topic were written in 2002-2003, and I was lucky enough to be working with the authors right... View Details
Keywords: by Sean Silverthorne; Technology
  • 16 Feb 2010
  • Research & Ideas

The Outside-In Approach to Customer Service

developing an outside-in orientation? A: Developing an outside-in orientation is difficult to achieve because it requires both insight and action. Gaining real insights into customers' needs demands more of... View Details
Keywords: by Sarah Jane Gilbert; Consumer Products
  • 23 Oct 2012
  • First Look

First Look: October 23

  PublicationsInflection Point: New Vision, New Strategy, New Organization Authors:Nancy O.Andrews and Nicolas P. Retsinas Publication:In Investing in What Works for America's Communities. San Francisco: Federal Reserve Bank of Boston, 2012 Abstract An abstract is... View Details
Keywords: Sean Silverthorne
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