Provider Organizations - Publications - Faculty & Research

Program

High Potentials Leadership Program

Balance your personal leadership style with the demands of the organization without compromising your principles Adjust your leadership approach as your responsibilities grow and change Develop the next class of high potential leaders—and... View Details

September 2023
Case

Trilling Foods: Managing People with Data

By: Alexandra C. Feldberg and Jeffrey T. Polzer

Trilling Foods, a regional bricks-and-mortar grocery chain, has recently provided its frontline managers with new tools for using data. Allison Andersen, Trilling’s VP of Data Science, has spearheaded these efforts. Yet, as she works with Kent Wade, the general manager... View Details

Keywords: Digital Transformation; Management Practices and Processes; Training; Organizational Change and Adaptation; Food and Beverage Industry; Retail Industry

Citation

Educators

Purchase

09 Jun 2024
Blog Post

The EC Formula: MBA Class of 2024 Looks Back

During their Elective Curriculum (EC)—or second—year, MBA students register for courses based on their interests. With more than 100 offerings in 10 subject areas, these classes provide an opportunity for depth and breadth while helping... View Details

08 Sep 2015
First Look

September 8, 2015

high-level positions in organizations. While a great deal of research has provided evidence that bias and discrimination give rise to and perpetuate this gender disparity, in the current research, we explore another explanation: men and... View Details

Keywords: Carmen Nobel

July 2023 (Revised February 2024)
Case

'Bugs' Burger Bug Killers

By: Ryan W. Buell and William Fulmer

In the height of its success, Bugs Burger Bug Killers (BBBK; Burger has a soft 'g' - it rhymes with merger) was the largest independent extermination company in America, growing at more than 20% per year. BBBK built its business on the promise of pest eradication,... View Details

Keywords: Mission and Purpose; Business Growth and Maturation; Business Model; Service Industry

Citation

Educators

December 2009
Article

Restructuring Within an Academic Health Center to Support Quality and Safety: The Development of the Center for Quality and Safety at the Massachusetts General Hospital

By: Richard Bohmer, Jonathan David Bloom, Elizabeth Mort MD, Akinluwa Demehin and Gregg Meyer MD

Recent focus on the need to improve the quality and safety of health care has created new challenges for academic health centers (AHCs). Whereas previously quality was largely assumed, today it is increasingly quantifiable and requires organized systems for... View Details

Keywords: Health Care and Treatment; Organizational Change and Adaptation; Organizational Culture; Organizational Design; Performance Improvement; Quality; Safety; Massachusetts

Citation

Find at Harvard

October 1991 (Revised September 1998)
Case

Maxwell Appliance Controls

By: Robert S. Kaplan

A profitable manufacturing division of a large company is looking for new ways to identify sources of productivity improvements. Led by its senior finance officer, an activity-based cost system is developed to identify activities performed for its highly varied product... View Details

Keywords: Activity Based Costing and Management; Management Teams; Quality; Performance Improvement; Organizational Culture; Problems and Challenges; Production; Manufacturing Industry

Citation

Find at Harvard

02 Jan 2024
Research & Ideas

10 Trends to Watch in 2024

The lightning-fast ascent of generative AI isn’t the only sea change on the horizon for businesses in the new year. The global economy is in flux as war, climate change, trade issues, and infrastructure problems demand attention. Many companies continue to struggle to... View Details

Keywords: by Rachel Layne

May 2013
Case

Bridgewater Associates

By: Jeffrey T. Polzer and Heidi K. Gardner

Bridgewater Associates was the world's largest hedge fund with approximately $120 billion in assets under management in mid-2012, and its leaders attribute its record-beating performance to the firm's culture of "radical transparency." The founder, Ray Dalio, was... View Details

Keywords: Management Style; Motivation and Incentives; Management Practices and Processes; Organizational Culture; Performance; Leadership Style; Investment; Financial Services Industry

Citation

Educators

Purchase

25 Feb 2019
Research & Ideas

How Gender Stereotypes Kill a Woman’s Self-Confidence

man estimated her score to be 0.58 points lower, a statistically significant gap. Even more surprising, even after participants were provided with feedback about how they performed, this gender gap in how well they perceived they did... View Details

Keywords: by Dina Gerdeman

27 Feb 2006
Research & Ideas

Corporate Values and Employee Cynicism

positive values, do you see foresee an increasing risk for similar problems at other organizations? A: Many studies have shown the power of meaningful values to energize employees, providing them with a sense of purpose and identity in a... View Details

Keywords: by Martha Lagace

2022
White Paper

Building from the Bottom Up: What Business Can Do to Strengthen the Bottom Line by Investing in Front-line Workers

By: Joseph B. Fuller and Manjari Raman

A significant number of American workers—44%—are employed in low wage jobs at the front line of industries. Despite undertaking some of the most tedious, dirtiest, and most dangerous jobs, low-wage workers are—and have long been—the most likely to be overlooked by... View Details

Keywords: COVID-19; Labor Market; Low-wage Workers; Worker Welfare; Churn/retention; Morale; Jobs and Positions; Employees; Wages; Retention; Well-being; Human Resources

Citation

Read Now

Profile

Aaron Mitchell

Why was earning your MBA at HBS important to you? Having a background in Human Resources, I thought it was absolutely necessary to have a broad understanding of business. Earning an MBA at HBS has provided me with not only a deep... View Details

Keywords: Investment Management / Hedge Fund; Services

Program

Behavioral Economics—Virtual

program prepares you to influence the behavior of customers and employees—and become a bigger contributor to your organization's success. This program is eligible for the Certificate of Management Excellence. Learn More Key Benefits Behavioral economics View Details

09 Jun 2016
Blog Post

Pursuing an Interest in Nonprofits at HBS

directly with local nonprofit organizations to address a specific problem or to answer a specific question that the organization has. These consulting projects provide our... View Details

05 Nov 2014
What Do You Think?

Are We Entering an Era of Neuromanagement?

strategy of the organization for talent management. At the end of the day, neuromanagement is a tool-it can never be an end." Some were repelled by the notion. This group included AIM: "As a human, I feel very belittled by such... View Details

Keywords: by James Heskett

Web

Required Curriculum - MBA

about the economics of a business, this course provides a broad view of how accounting contributes to an organization. Students will gain: An understanding of the concepts and language of accounting so it can be used as an effective tool... View Details

24 Apr 2006
Research & Ideas

Managing Alignment as a Process

organization alignment (alignment index). This enterprise scorecard captures the essential elements of the overall strategy. It provides SMI with the top-down guidance from corporate to the business and... View Details

Keywords: by Robert S. Kaplan & David P. Norton; Apparel & Accessories; Fashion; Consumer Products; Retail

August 1997
Case

Orbital Sciences Corporation: ORBCOMM

By: Das Narayandas and John A. Quelch

In late 1993, Orbital Communications Corp. (OCC), a subsidiary of Orbital Sciences Corp., is developing a global two-way wireless data communications system, called "ORBCOMM," based on a 26-satellite constellation in low earth orbit. Service is scheduled to begin in... View Details