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  • 25 Sep 2012
  • First Look

First Look: September 25

Download the paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=43074 Cases & Course Materials INRIX Lynda M. Applegate and Ryan JohnsonHarvard Business School Case 812-112 Since its founding in 2004, INRIX, a leading global provider of traffic information and driver... View Details
Keywords: Sean Silverthorne
  • 01 Jun 2010
  • Sharpening Your Skills

Sharpening Your Skills: Social Reporting

describe, simply and clearly, management's view of the relationships between financial and nonfinancial metrics. Companies like Philips, Novo Nordisk, Natura, and United Technologies are leaders in conducting and communicating integrated reporting. The View Details
Keywords: by Staff
  • 20 Dec 2016
  • First Look

December 20, 2016

recent research and highlights organizational work environment influences on those processes. We revisit basic assumptions underlying the 1988 model, modify certain components and causal connections, and introduce four new constructs into... View Details
Keywords: Carmen Nobel
  • 29 Sep 2008
  • Research & Ideas

How Economics May Lead to Better Football Games

committed to a bowl) too early. But the NCAA gave up trying to enforce this after 1990, when Notre Dame very publicly agreed to go to the Orange Bowl when there were still four games to play in the regular season. Unfortunately for Notre... View Details
Keywords: by Sarah Jane Gilbert; Sports
  • 23 Jan 2012
  • Research & Ideas

Break Your Addiction to Service Heroes

on making them thoughtfully and deliberately, without remorse. Q: Could you talk a little about the four service "truths"? A: Frei: Companies that excel at service typically do a great job in four... View Details
Keywords: by Deborah Blagg; Service
  • 23 Jul 2024
  • Research & Ideas

Forgiving Medical Debt Won't Make Everyone Happier

15 state or local governments had passed programs to pay for about $8 billion in medical relief. Five more are considering moves that would bring the total to almost $13 billion. Many work with a nonprofit called Undue Medical Debt... View Details
Keywords: by Rachel Layne; Health
  • 19 Sep 2006
  • First Look

First Look: September 19, 2006

rises rapidly; it is now four times as high as in 2000. Many underdogs thus in fact appear to be losers. We also find evidence of a superstar effect. Among the best-performing titles, an ever-smaller number of titles accounts for the bulk... View Details
Keywords: Sean Silverthorne
  • 05 Feb 2009
  • Research & Ideas

In Praise of Marketing

costs and retail prices down, prompting global production to shift to economies with lower input costs. The manufacture of personal computer components is now concentrated in Asia and manufacturers are constantly seeking to drive costs lower still in order to hit... View Details
Keywords: by John Quelch; Advertising
  • 12 Jan 2018
  • Cold Call Podcast

Leadership Lessons from a Young Martin Luther King, Jr.

with Rosa Parks, when she refused to move to the back of the bus. That led to the formation of the Montgomery Improvement Association, where Dr. King was nominated four days later as the president. He was only 26 years old, a very young... View Details
  • 18 Sep 2013
  • Research & Ideas

Unspoken Cues: Encouraging Morals Without Mandates

taking any given moral standpoint. The notes do emphasize, however, that case protagonists can end up being losers or winners in a challenging mêlée. In fact, many notes point out that the situation in question can result in either... View Details
Keywords: by Sean Silverthorne; Education
  • 07 Dec 2010
  • First Look

First Look: Dec. 7

product variety and inventory levels on store sales. Using four years of data from stores of a large retailer, we show that increases in product variety and inventory levels are both associated with higher sales. We also show that... View Details
Keywords: Sean Silverthorne
  • 26 Jun 2000
  • Research & Ideas

Three Countries, Three Choices in Post-Soviet Eurasia

Texas to Lithuania's West Virginia) and in economic might (second only to Russia in the region) has tried to tread—apparently with ambivalence—a middle ground between Russia and the West. As Abdelal points out, the choices of these... View Details
Keywords: by Martha Lagace
  • 17 Sep 2001
  • Research & Ideas

Why E-commerce Didn’t Die With the Fall of Webvan

all the kinds of transactions? A: No, actually, that's the easy part of the problem. And that's proven by the fact that frequent shopper programs are able to deliver coupons and in some cases, samples, to regular supermarket customers. Q:... View Details
Keywords: by Martha Lagace; Consumer Products; Retail
  • 02 Jan 2018
  • First Look

First Look at New Research and Ideas, January 3, 2018

could successfully compete against the entrenched cable, satellite, and telephone companies (known as Multichannel Video Programming Distributors, or MVPDs). Was $39.99 per month a sustainable price point... View Details
Keywords: Sean Silverthorne
  • 03 Sep 2013
  • First Look

First Look: September 3

run ads on their blogs and receive 50% of the revenue generated by these ads. After analyzing 4.4 million blog posts, we find that, relative to nonparticipants, popular content increases by about 13 percentage points on participants'... View Details
Keywords: Sean Silverthorne
  • 30 Jun 2009
  • First Look

First Look: June 30

of specialized routines. Perturbation creates opportunities for organizations to invoke exploratory, general-purpose problem-solving routines. In mature organizations, exogenous perturbations become increasingly scarce to the point that... View Details
Keywords: Martha Lagace
  • 12 Jun 2006
  • Research & Ideas

The Promise of Channel Stewardship

distribution An effective channel steward considers the channel from the customer's point of view. With that view in mind, the steward then advocates for change among all participants, transforming disparate entities into partners having... View Details
Keywords: by V. Kasturi Rangan & Marie Bell; Consumer Products
  • 14 Jun 2004
  • Research & Ideas

The Big Money for Big Projects

pipelines, toll roads, and mines. The key is to understand for which assets and in which settings the benefits are likely to be realized. Q: I found your point interesting: Given the high debt-to-total capitalization ratios (typically 70... View Details
Keywords: by Ann Cullen; Financial Services
  • 23 Jul 2014
  • Lessons from the Classroom

Innovation Is Magic. Really

visited HBS and performed tricks that blew Thomke away. "He's an amazing performer, and my curiosity went through the roof. I felt like a young boy again." Thomke was teaching a course in the MBA program on innovation in 2009 and had an... View Details
Keywords: by Dina Gerdeman; Consumer Products
  • 03 May 2011
  • First Look

First Look: May 3

Most executives put a huge amount of time into their jobs, assuming that more hours equal more value added. That's too simplistic. Think first, read or write second. Figure out your argument in advance; then jot down your four or five key... View Details
Keywords: Sean Silverthorne
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