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- All HBS Web
(2,495)
- People (18)
- News (923)
- Research (1,004)
- Events (1)
- Multimedia (3)
- Faculty Publications (302)
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- 08 Apr 2014
- First Look
First Look: April 8
By: Hałaburda, Hanna, and Felix Oberholzer-Gee Abstract—The value of many products and services rises or falls with the number of customers using them; the fewer fax machines... View Details
Keywords: Sean Silverthorne
- 01 Nov 2012
- Research & Ideas
Book Excerpt: Judgment Calls
steadily. “Like so many entrepreneurs, Dal LaMagna pursued his new idea with a vengeance, but insisted on doing it all himself.” Dal LaMagna's early personal and professional life—recently chronicled in his... View Details
- 05 Jul 2011
- First Look
First Look: July 5
taking considerable initiative to deliver the highest quality personalized service in the hospitality industry. The case also highlights Aman's strategy and operations which... View Details
Keywords: Sean Silverthorne
- 31 Jan 2005
- Research & Ideas
Rethinking Marketing’s Conventional Wisdom
how they're marketing themselves? Youngme Moon: Many mature service industries are in a service "arms race" in which they keep adding more and more View Details
- 18 Aug 2011
- Lessons from the Classroom
Business Plan Contest: 15 Years of Building Better Entrepreneurs
classmates Alex Stratoudakis and Emma Taylor. In 15 minutes they present their plan for AfterSteps, a Web-based end-of-life planning service that offers advice and secure... View Details
- 26 Jun 2000
- Research & Ideas
What’s an Internet Business Model? Ask a Health Care Professional
either." CareGroup, as an "integrated delivery group," gives patients and physicians within the network an ability to conduct a myriad of activities online. These tasks can range from refilling prescriptions to accessing View Details
- 24 Mar 2009
- First Look
First Look: March 24, 2009
School Case 409-065 Shanghai Diligence Law Firm, started in January 2006, is a rapidly growing law firm in China's burgeoning legal services market. In addition to the usual challenges facing all professional View Details
Keywords: Martha Lagace
- 18 Feb 2014
- First Look
First Look: February 18
Cambridge, Massachusetts, on January 8, 2013, psychology lost a giant. Six and a half feet tall, with an outsize personality to match, Richard was the leading scholar in two distinct areas: work design View Details
Keywords: Sean Silverthorne
- 18 Mar 2008
- First Look
First Look: March 18, 2008
because venture capitalists repeatedly sell their portfolio companies through acquisitions, venture capitalists may be able to certify the quality of the assets that an outside party is buying because they are "staking their reputation" on not selling... View Details
Keywords: Martha Lagace
- 11 Jul 2005
- Research & Ideas
The New International Style of Management
At Dell Beijing, Andy Klump (HBS MBA '03) was excelling at his job—selling computer hardware and services solutions to multinationals—when the company's 360-degree performance-review process underwent a... View Details
Keywords: by Garry Emmons
- 05 Jul 2004
- What Do You Think?
Work-Life: Is Productivity in the Balance?
of practices, "Ask team members what would work for them, their service area, customers, and work colleagues." Stacy Krauss suggests that "Employers who give employees flexibility win in the... View Details
Keywords: by James Heskett
- 01 Nov 1999
- Lessons from the Classroom
What’s Next & So What? Leading in the 21st Century
analyze the big picture (Just what is it that's changing?), help participants understand the "new agenda," and offer a good deal of practical advice on how to thrive in the coming years. Something important I've come to... View Details
Keywords: by Staff
- 06 Nov 2000
- Research & Ideas
The Determinants of Corporate Venture Capital Success
interface (the basis of Apple Computer's and Microsoft's Windows software), the "mouse," and the laser printer were all originally developed at PARC. The culmination of much of PARC's innovation... View Details
Keywords: by Paul Gompers & Josh Lerner
- 20 Oct 2014
- Research & Ideas
Users Love Ello, But What’s the Business Model?
social networks involves selling access to members based on their personal information. Subscription and freemium models get talked about, but even Wikipedia can't make such models work. Q: So what fate does... View Details
- 15 Feb 2011
- First Look
First Look: Feb. 15
Privado y las Responsabilidades Públicas: El Rol de las Soluciones Comerciales en la Temática Social Authors:Michael Chu Publication:Chap. 1 in Negocios Inclusivos y Creación de Empleo. Madrid: Universidad Complutense de Madrid, forthcoming Abstract In today's world,... View Details
Keywords: Sean Silverthorne
- 12 Oct 2006
- First Look
First Look: October 12, 2006
Boeing's e-Enabled Advantage Harvard Business School Case 807-011 Examines Boeing's new strategy of offering services to regain market dominance and help its struggling airline customers improve efficiency... View Details
Keywords: Sean Silverthorne
- 16 Dec 2014
- First Look
First Look: December 16
compare those clicks with users' subsequent purchases. Ever-cheaper IT makes this tracking cost effective and routine. In addition, a web of interlocking ad networks trades inventory and offers to show the... View Details
Keywords: Sean Silverthorne
- 30 May 2000
- Research & Ideas
Market Makers Bid for Success
of FairMarket, which provides online auction services for a variety of merchant and community sites. Meakem is the founder and CEO of FreeMarkets, which creates... View Details
- 04 Jul 2005
- Research & Ideas
Should You Outsource Your Marketing?
still need to meet regularly with customers. Companies need chief marketing officers to drive marketing strategy and make the most of the company's customer relationships. And companies still need... View Details
Keywords: by Poping Lin
- 26 Jun 2007
- First Look
First Look: June 26, 2007
Vineet Nayar became president of HCL Technologies, a global IT services business, in April 2005, he knew the company needed drastic change. Since its founding as a hardware company in the 1970s, HCL had grown into an enterprise with $3.7... View Details
Keywords: Martha Lagace