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- 21 Oct 2014
- First Look
First Look: October 21
well-established organizations to act in new ways is never easy. This book is designed to support business leaders and organizational scholars who are grappling with this challenge by pulling together leading-edge insights from some of... View Details
Keywords: Sean Silverthorne
- 27 Sep 2004
- Research & Ideas
How Leaders Build Winning Streaks
reinforce losing streaks. In contrast, when leaders believe in other people, confidence grows, and winning becomes more attainable. Leaders of organizations in success cycles are a little like rabbits, constantly reproducing. In losing... View Details
Keywords: by Rosabeth Moss Kanter
- 30 Oct 2012
- First Look
First Look: October 30
Michael W. Toffel Publication:Organization Science (forthcoming) Abstract Governments and other organizations often outsource activities to achieve cost savings from market competition. Yet such benefits are often accompanied by poor... View Details
Keywords: Sean Silverthorne
- 26 Jun 2007
- First Look
First Look: June 26, 2007
Warner. However, it has also begun to explore new ways to expand its online advertising model, experimenting with more elaborate forms of advertising (involving graphics, animation, and video). Google has also begun exploring the... View Details
Keywords: Martha Lagace
- 23 Feb 2015
- Research & Ideas
How to Break the Expert’s Curse
Irish playwright George Bernard Shaw famously wrote, "He who can, does. He who cannot, teaches." But it's often more accurate to say, "He who can do can't teach." It's natural for novices to seek out experts for guidance. That's why many View Details
- 02 Oct 2013
- What Do You Think?
Is Leadership an Increasingly Difficult Balancing Act?
leaders, different policies and practices, a different form of organization. These are leaders with a congruent vision of critical tasks to be addressed as well as the culture, formal organization, and people with which to do it in... View Details
Keywords: by James Heskett
- 11 Jul 2006
- First Look
First Look: July 11, 2006
Working PapersGlobalizing the Beauty Business Before 1980 Geoffrey G. Jones This working paper examines the globalization of the beauty industry before 1980. This industry, which had emerged in its modern form in the United States... View Details
Keywords: Sean Silverthorne
- 11 Jan 2000
- Research & Ideas
Calling All Managers: How to Build a Better Call Center
delivery had almost entirely been overlooked. Before being able to generate revenue through the call center, institutions have to fully understand and be able to implement superior customer service." "Each service interaction View Details
- 15 Jun 2010
- First Look
First Look: June 15
PublicationsBuilding Sustainable Hybrid Organizations: The Case of Commercial Microfinance Organizations Authors:Julie Battilana and Silvia Dorado Publication:Academy of Management Journal (forthcoming) Abstract We explore how new types... View Details
Keywords: Martha Lagace
- 09 Jan 2006
- What Do You Think?
Should More Transparency Extend to Education for Management?
as a successful recruiting tool; disclosing the grades required to get there is not necessary." On the other hand, many respondents believed that transparency in management should extend in some form to the educational process. In... View Details
- 05 Sep 2008
- What Do You Think?
Is Case Method Instruction Due for an Overhaul?
conviction," and foster the realization "that life is filled with ambiguity." Tony Prehn pointed out that "The case study method ... is also an organic learning tool that updates itself as business environments and... View Details
- 09 Jun 2009
- First Look
First Look: June 9
rationales for forming the relationship) are endogenous to the matching process, while others (those that are incidental to the formation of the relationship) may be conditionally exogenous, thus enabling causal estimation of peer... View Details
Keywords: Martha Lagace
- 22 May 2007
- First Look
First Look: May 22, 2007
advantage, leading companies are now using an advanced form of outsourcing, called global collaboration, to drive new revenue, quicken time-to-market, and increase innovation. Global collaboration impacts their top as well as bottom... View Details
Keywords: Martha Lagace
- 22 Nov 2016
- First Look
November 22, 2016
overweighting its representative types, which we formally define to be the types that occur more frequently in that group than in a baseline reference group. Stereotypes formed in this way contain a "kernel of truth": they are rooted in... View Details
Keywords: Sean Silverthorne
- 12 Sep 2016
- Research & Ideas
What Brands Can Do to Monitor Factory Conditions of Suppliers
nonpartisan press rights organization Reporters Without Borders. They found that for every 10-point increase in the press rights score, countries averaged nearly 10 percent fewer violations in their factories. The team attributes this... View Details
Keywords: by Michael Blanding
- 13 Mar 2012
- First Look
First Look: March 13
Abstract Governments and other organizations often outsource activities to achieve cost savings from market competition. Yet such benefits are often accompanied by poor quality resulting from moral hazard, which can be particularly... View Details
Keywords: Sean Silverthorne
- 03 Jan 2008
- What Do You Think?
Does Judgment Trump Experience?
experience? In their book, the authors have undertaken the formidable task of describing judgment and how good judgments are formed and carried out, based on observations of successful and unsuccessful leaders. They assert that... View Details
Keywords: by Jim Heskett
- February 2025
- Case
Luca de Meo at Renault Group (A)
By: Emily Truelove, Linda A. Hill and Lydia Begag
When Luca de Meo became CEO of Renault Group in 2020, the 122-year-old French automaker faced financial challenges and the double technological disruption of the automotive industry: the shift to electric vehicles (EVs) and the rise of software-defined vehicles (SDVs).... View Details
Keywords: Change Management; Transformation; Transition; Interpersonal Communication; Forms of Communication; Talent and Talent Management; Experience and Expertise; Customer Value and Value Chain; Decision Making; Economic Growth; Financial Crisis; Alternative Energy; Engineering; Global Strategy; Governance; Digital Transformation; Digital Strategy; Technology Adoption; Disruptive Innovation; Technological Innovation; Innovation Leadership; Collaborative Innovation and Invention; Leading Change; Leadership Development; Leadership Style; Crisis Management; Management Skills; Business Processes; Organizational Culture; Organizational Structure; Performance Efficiency; Transportation; Auto Industry; Battery Industry; Energy Industry; Green Technology Industry; Transportation Industry; France; Europe; China
Truelove, Emily, Linda A. Hill, and Lydia Begag. "Luca de Meo at Renault Group (A)." Harvard Business School Case 425-041, February 2025.
- 01 Feb 2011
- First Look
First Look: Feb. 1
and where the host does not punish symbiont misbehavior. Coordinating Marketing and Sales in B2B Organizations Authors:Frank V. Cespedes Publication:In Business to Business Marketing Handbook. Edward Elgar Publishing Company, forthcoming... View Details
- 03 Nov 2022
- Op-Ed
Feeling Separation Anxiety at Your Startup? 5 Tips to Soothe These Growing Pains
accessible to your entire organization This will need to happen both in structured and unstructured ways as much as you can. Create open office hours or lunch-and-learns for team members other than your direct reports to get time with... View Details
Keywords: by Julia Austin