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  • Web

Global Opportunity Fellowship GO: AFRICA - Alumni

reduction to less than full-time, termination, change in employment location to outside of Africa, or change in employer. Application Process for Joiners To be considered for the GO Fellowship, you must complete and submit the online... View Details
  • 24 May 2018
  • Research & Ideas

Distance Still Matters in Business, Despite the Internet

this way, rich offline communication might make online communications more valuable, suggesting complementarity between face-to-face and digital communications.” The book chapter, “How Geography Shapes—and is Shaped By—the Internet,” was... View Details
Keywords: by Sean Silverthorne; Transportation; Telecommunications; Shipping; Publishing; Technology
  • 23 Apr 2013
  • First Look

First Look: April 23

and prices as a function of the consumer population's valuation for the service and show that competition has three main effects on the marketplace. First, competition drives the provision of services with a... View Details
Keywords: Sean Silverthorne
  • Web

Case Studies - Social Impact Collaboratory

bond" (SIB) to the United States. SIBs were a novel, albeit complex financing instrument to allow private investment capital to fund and scale social service providers, wherein government repaid investors based on performance. Tracy... View Details
  • 18 Dec 2018
  • First Look

New Research and Ideas, December 18, 2018

peers. Across three online experiments and a field experiment of entrepreneurs, we identify an interpersonal strategy that can mitigate feelings of malicious envy in observers: revealing one’s failures. Despite a general reluctance to... View Details
Keywords: Dina Gerdeman
  • Person Page

Media

Media

This lists media reports covering my firm dollarDEX Investments or me (or my colleagues), or columns written by me (or my colleagues). There are all... View Details

  • 12 Mar 2006
  • Research & Ideas

New Research Explores Multi-Sided Markets

(the quintessential two-sided platform) must serve both men and women. Q: Please give some examples of these markets. A: Examples are pervasive in today's economy and range from dating clubs (men and women), financial exchanges, real estate listings, View Details
Keywords: by Sean Silverthorne; Technology
  • 09 Dec 2019
  • Research & Ideas

Identify Great Customers from Their First Purchase

customers spread over six markets. The researchers extracted six variables to represent first-time customers’ acquisition behavior, including whether the purchase was made online or offline, number of items purchased, prices, discounts,... View Details
Keywords: by Kristen Senz; Service; Service
  • 17 Apr 2012
  • First Look

First Look: April 17

Janisse Publication:Best Paper Proceedings of the Academy of Management (2012). Abstract We examine the internal supply chains at two service organizations to discover the source of disruptions that erode employees' efficiency. Through... View Details
Keywords: Carmen Nobel
  • 28 Oct 2014
  • First Look

First Look: October 28

of Search Engine Services: Channel Interdependence in Search Engine Results By: Edelman, Benjamin, and Zhenyu Lai Abstract—The authors examine prominent placement of search engines' own services and effects on users' choice of... View Details
Keywords: Carmen Nobel
  • 11 May 2016
  • Research & Ideas

Fix This! Why is it so Painful to Buy a New Car?

1989 about service in the auto industry, Ford Motor Co.: Dealer Sales and Service, puts it best: “Nothing much has changed over 25 years. The experience is still generally awful.” Sure, there have been pockets of customer-service... View Details
Keywords: by Sean Silverthorne; Auto
  • 16 Nov 2010
  • First Look

First Look: November 16, 2010

had suggested—and if so, who should be charged how much and for what? Could YouTube charge users for downloading content, a model it was now beginning to test? Or would it be better for the online video giant to continue to pursue an... View Details
Keywords: Sean Silverthorne
  • Web

Your Social Entrepreneurship checklist | Social Enterprise | Harvard Business School

School providing legal assistance to small businesses and entrepreneurs. Cyberlaw Clinic: A Harvard Law clinic program offering pro-bono legal services to individuals, small start- ups, non-profit groups and government entities regarding... View Details
  • 30 Sep 2014
  • First Look

First Look: September 30

online retailer demonstrates that cost transparency improves sales. In particular, cost transparency led to a 44% increase in daily unit sales. This research implies that by revealing costs-typically tightly guarded secrets-marketers can... View Details
Keywords: Sean Silverthorne
  • Profile

Meagan Hill

project, an application that allows ship engineers to instantaneously tag photos and observations to online blueprints, won the competition for best business plan. After graduation, Meagan will join two HBS alums at BASE Equity Partners,... View Details
Keywords: Financial Services
  • 17 Jun 2014
  • First Look

First Look: June 17

out an Industrial Internet, connecting machines and devices, collecting their data and operations, and providing services to clients based on analytics of this data and information. The case considers the implications of such an... View Details
Keywords: Sean Silverthorne
  • Web

HBS - Financials | Supplemental Financial Information

generated record revenue in fiscal 2021. Revenue (in millions) 800 FY17 856 FY18 925 FY19 861 FY20 805 FY21 Revenue Components 34% Publishing 30% Endowment Distribution & Current 14% MBA Tuition & Fees 10% Executive Education Tuition 9% HBS View Details
  • 22 Apr 2002
  • Research & Ideas

Does Spirituality Drive Success?

in the Boston-Cambridge area, but was financing over 50 percent of AIDS housing, Glassman said. In addition to outreach and socially responsible investing, the bank offers online donation functionality to any nonprofit that is a bank... View Details
Keywords: by Martha Lagace, Sean Silverthorne & Wendy Guild
  • Fast Answer

Resources for Investment Management and Financial Analysis

closed-end funds, equity ownership, exchange-traded funds, hedge funds, market indexes, money market funds, offshore funds, open-end mutual funds, pensions and life insurance, stocks, and 529 plans. Pitchbook
Information on companies, deals, funds, investors, and... View Details
  • 21 Apr 2009
  • First Look

First Look: April 21, 2009

care depends on the degree to which the hospital "co-specializes" in related areas (complementary spillovers). We find evidence of complementarities in specialization between cardiovascular care and related service areas.... View Details
Keywords: Martha Lagace