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Show Results For
- All HBS Web
(1,716)
- People (4)
- News (562)
- Research (889)
- Events (6)
- Multimedia (3)
- Faculty Publications (393)
- 22 Sep 2009
- First Look
First Look: September 22
the mechanism of industry migration proposed in models like Duranton (2007). Shaping Online Consumer Choice by Partitioning the Web Authors:Jolie M. Martin and Michael I. Norton Publication:Psychology and Marketing 26, no. 10 (October... View Details
Keywords: Martha Lagace
- 01 Jun 2023
- News
Buy Big, Sell Small
distribution model by providing a digital platform where shop owners can order fast-moving consumer goods online or by phone from local wholesalers who combine their orders with others from nearby kiranas. “We’re like a Costco or Sam’s... View Details
- 23 Jun 2022
- Research & Ideas
All Those Zoom Meetings May Boost Connection and Curb Loneliness
loneliness. But the two do tend to go hand in hand, Goldenberg says. The stars look very different To see if they could break that connection and overcome the tendency to feel lonely while alone, the researchers collaborated with Airbnb, an View Details
Keywords: by Michael Blanding
- Web
Faculty - Creating Emerging Markets
customer behavior , customer satisfaction , service management , service operations , service quality Interviews Prithvi Raj Singh Oberoi Prithwiraj Choudhury Lumry Family... View Details
- 04 Jun 2001
- What Do You Think?
What’s the Future of the Subscription Model?
information to music in order to sell advertising. As questions are being raised about the ability of telephone service providers, newspapers, and others to sell subscriptions in the future, I recently asked readers what the future of... View Details
Keywords: by James Heskett
- 20 Dec 2010
- Research & Ideas
Panama Canal: Troubled History, Astounding Turnaround
play in the global marketplace currently and in the future? A: The Panama Canal will never again be as important to the United States as it was before World War II, but its importance to the world economy is set to grow. The continuing... View Details
- Web
Globalization - Faculty & Research
to Run?'." Harvard Business School Case 425-010, July 2024. Freelancer, Ltd. By: Christopher Stanton , Karim R. Lakhani , Jin Hyun Paik and Nina Cohodes July 2024 | Case | Faculty Research Over the course of the 2010s, the rapid advancement of mobile technologies and... View Details
- 01 Jun 1999
- News
Ikenna Okezie
education at the University of Tokyo Medical School. He also kept his quantitative skills honed working summers as a financial analyst in the Surgical Services Administration at Brigham and Women's Hospital in Boston. Three and a half... View Details
Keywords: Judith A. Ross
- 09 Dec 2019
- Research & Ideas
Identify Great Customers from Their First Purchase
customers spread over six markets. The researchers extracted six variables to represent first-time customers’ acquisition behavior, including whether the purchase was made online or offline, number of items purchased, prices, discounts,... View Details
- 15 May 2017
- Sharpening Your Skills
The Promises and Limitations of Big Data
services firms are using digital information about their customers to offer them a whole new range of customized products under the category of fintech. Cities are using data from Google Street View to guide economic development. And... View Details
- 28 Feb 2017
- First Look
First Look at New Research, February 28
internal factors that constrain or enable these responses, and examine how the firms’ responses affect their performance. Our empirical context is the U.S. newspaper industry, which has experienced increased competition following the entry of Craigslist, an View Details
Keywords: Sean Silverthorne
- Web
HBS - Financials | Supplemental Financial Information
Publishing 27% Endowment Distribution & Current 18% Executive Education Tuition 14% MBA Tuition & Fees 8% HBS Online 2% Housing, Rents, & Other MBA Tuition and Fees Student tuition and fee revenue from the MBA program increased 21 percent... View Details
- Web
Case Studies - Social Impact Collaboratory
bond" (SIB) to the United States. SIBs were a novel, albeit complex financing instrument to allow private investment capital to fund and scale social service providers, wherein government repaid investors based on performance. Tracy... View Details
- 21 Aug 2018
- First Look
New Research and Ideas, August 21, 2018
of consumers towards high fee inferior products. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54865 forthcoming Manufacturing & Service Operations Management The Value of Fit Information in View Details
Keywords: Dina Gerdeman
- Web
Becoming an Entrepreneur - Alumni
choose your path For many HBS MBA candidates, entrepreneurship rivals general management, consulting, and financial services as a meaningful career path. But by definition, considering entrepreneurship means pursuing something new, and by... View Details
- 11 May 2016
- Research & Ideas
Fix This! Why is it so Painful to Buy a New Car?
1989 about service in the auto industry, Ford Motor Co.: Dealer Sales and Service, puts it best: “Nothing much has changed over 25 years. The experience is still generally awful.” Sure, there have been pockets of customer-service... View Details
- 21 Jul 2022
- Research & Ideas
Did Pandemic Stimulus Funds Spur the Rise of 'Meme Stocks'?
boom. Retail investors—who buy shares directly through websites like Robinhood rather than investment firms or employer-sponsored plans—snapped up stocks that appeared to have poorer prospects under traditional metrics. Remember the View Details
- 30 Sep 2014
- First Look
First Look: September 30
online retailer demonstrates that cost transparency improves sales. In particular, cost transparency led to a 44% increase in daily unit sales. This research implies that by revealing costs-typically tightly guarded secrets-marketers can... View Details
Keywords: Sean Silverthorne
- 17 Jun 2014
- First Look
First Look: June 17
out an Industrial Internet, connecting machines and devices, collecting their data and operations, and providing services to clients based on analytics of this data and information. The case considers the implications of such an... View Details
Keywords: Sean Silverthorne
- 01 May 2020
- Blog Post
5 Reasons to Join a Club at HBS
Student Organization (LASO), sports clubs like the B-School Blades, professional clubs like Entrepreneurship Through Acquisition (ETA), and interest clubs like the Wine & Cuisine Society. With classes moving online for the remainder... View Details