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      • Forthcoming
      • Article

      The Effect of a System for Sharing Best Practices Within Pre-existing Peer Networks

      By: Shelley Xin Li and Tatiana Sandino
      Peer networks, such as enterprise social networks (ESNs), can facilitate knowledge transfer across employees. However, such systems can also lead to information overload or difficulty in finding useful information. We examine data from a natural field experiment where... View Details
      Keywords: Retail; Best Practices; Enterprise Social Media; Management Accounting And Control Systems; Social and Collaborative Networks; Communication Technology; Knowledge Sharing; Sales; Social Media; Retail Industry
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      Li, Shelley Xin, and Tatiana Sandino. "The Effect of a System for Sharing Best Practices Within Pre-existing Peer Networks." Management Science (forthcoming).
      • Research Summary

      The Psychology of Conversation

      By: Alison Wood Brooks

      Conversation is a profound part of the human experience. To share our ideas, thoughts, and feelings with each other, we converse face to face and remotely—via phone, email, text message, online comment boards, and in contracts. Conversations form the bedrock of our... View Details

      • Aug 2010
      • Conference Presentation

      You Are Who You Befriend: Spillover Effects of Online Identities

      By: Sujin Jang, Lakshmi Ramarajan and Jeff Polzer
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      Jang, Sujin, Lakshmi Ramarajan, and Jeff Polzer. "You Are Who You Befriend: Spillover Effects of Online Identities." Paper presented at the Academy of Management Annual Meeting, Montreal, Canada, August 2010.
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