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Show Results For

  • All HBS Web  (847)
    • People  (4)
    • News  (285)
    • Research  (426)
    • Multimedia  (1)
  • Faculty Publications  (179)
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  • 11 Dec 2018
  • First Look

New Research and Ideas, December 11, 2018

And it is changing fast. Its size and importance to human, environmental, and economic health means that no system is viewed with as much suspicion by so many people around the globe. Changing societal expectations and scientific and View Details
Keywords: Dina Gerdeman
  • 01 Nov 2012
  • Research & Ideas

Book Excerpt: Judgment Calls

starting a computer dating service (almost before there were computers), selling and installing waterbeds, launching discotheques in drive-in movies, trying to invent a new kind of lasagna pan, producing a just-miss Hollywood movie, or... View Details
Keywords: by Thomas H. Davenport & Brook Manville; Consumer Products
  • 02 Mar 2023
  • Blog Post

Women, Work, and the "M" Word

I’m the eldest of three daughters in a medical family. With a urogynecologist and primary care doctor as parents, I grew up thinking it was normal to talk about all topics of women’s health around the dinner table, from menstruation to... View Details
  • 01 Apr 2000
  • News

A Place in the Sun

planet." "There are certain images that come up with five-star service that I just don't like: telephones, swimming pools, valet service," Evanson says from his 500-acre island. "It's a way of differentiating our product, which is... View Details
Keywords: Julia Hanna and Garry Emmons
  • 24 Feb 2009
  • First Look

First Look: February 24, 2009

distribution services (GDSs)—such as SABRE—to reach travel agents. But GDSs held significant tactical advantages. For example, GDSs had signed long-term exclusive contracts with the corporate customers who were American's best customers.... View Details
Keywords: Martha Lagace
  • 08 Jun 2010
  • First Look

First Look: June 8

and Marketing Services Industry? Myth vs. Realty Authors:Alvin J. Silk and Charles King III Publication:Journal of Current Issues and Research in Advertising (forthcoming) Abstract We analyze changes in concentration levels in the U.S.... View Details
Keywords: Martha Lagace
  • 01 Dec 2001
  • News

September 11: A Community Reflects

Institution, served on the New Jersey Board of Higher Education, and was a director for the Clara Maass Medical Center in Belleville, New Jersey. In retirement, Peterson devoted himself to community service... View Details
Keywords: Susan Young;Deborah Blagg
  • 20 Jan 2015
  • First Look

First Look: January 20

http://www.hbs.edu/faculty/Publication%20Files/15-057_22238ffa-00d7-4637-bd63-265fdfef9ccc.pdf Regulator Leniency and Mispricing in Beneficent Nonprofits By: Heese, Jonas, Ranjani Krishnan, and Frank Moers Abstract—We posit that nonprofits that provide a greater supply... View Details
Keywords: Sean Silverthorne
  • 09 Nov 2010
  • First Look

First Look: November 9, 2010

each branch of the armed services must make. Army and Marine Corps officers operate in an inherently uncertain environment. They define the mission but then give subordinates the flexibility to adjust to realities on the ground. This... View Details
Keywords: Sean Silverthorne
  • 01 Mar 2019
  • News

Building a Movement

being very enthusiastic about tech to what was called tech-lash. And then we had tech-for-good: I wrote a case on Propel, which helps low-income people with financial services and food stamps. And now we’re in a moment of potential... View Details
  • 27 Jul 2017
  • News

Seeing a Way Forward

years later, looking for a new challenge, she came across salauno. Captivated by the organization’s mission and work, she negotiated a month-long project to show the directors how she could make their operation more efficient. “I diagnosed the sales and View Details
Keywords: Jennifer Myers
  • 01 Jun 2006
  • News

India Arrives

director Nadir Godrej (MBA ’76), who oversees business divisions in the areas of chemicals, foods, and medical diagnostics. More such acquisitions will take place in the future, he believes, as Godrej expands its worldwide distribution... View Details
Keywords: Julia Hanna
  • 19 Jul 2011
  • Research & Ideas

Rupert Murdoch and the Seeds of Moral Hazard

actually built by these firms? Many would argue that answers to these questions are irrelevant. As long as services are performed and products manufactured, they say, such organizational configurations are beneficial. They allow companies... View Details
Keywords: by Staff; Journalism & News; Publishing
  • 15 Sep 2011
  • Research & Ideas

High Ambition Leadership

creating healthy lives, not just profits, from its medical products. Higher-ambition leaders craft a distinctive set of practices, outlined in our book, to enact the multiple stakeholder perspective." In addition to being the Cahners-Robb... View Details
Keywords: by Martha Lagace
  • 05 Mar 2019
  • First Look

New Research and Ideas, March 5, 2019

Edmondson, and Michael A. West Abstract— Many teams face the problem of process loss, or suboptimal functioning, with sometimes serious consequences, such as medical errors. Team reflexivity—a deliberate process of discussing team goals,... View Details
Keywords: Dina Gerdeman
  • 09 Sep 2008
  • First Look

First Look: September 9, 2008

at Sun Microsystems, Inc., sets out to meet with his entire 43-member customer implementation team spread across India, France, the United Arab Emirates, and the United States of America to resolve a dire customer system outage as required by a View Details
Keywords: Sean Silverthorne
  • 12 May 2009
  • First Look

First Look: May 12, 2009

their practices. Sermo earns revenue by charging clients who would value early information regarding the effectiveness of new drugs and medical devices-investment managers, pharmaceutical companies, and regulatory authorities. Clients... View Details
Keywords: Martha Lagace
  • 17 Jan 2012
  • First Look

First Look: January 17

full-service international passenger model with a premium air-cargo business model while separately operating a no-frills passenger model for domestic flights. LAN's multi-model success comes from recognizing the complementarity of its two high-end View Details
Keywords: Sean Silverthorne
  • 18 Apr 2017
  • First Look

First Look at New Ideas, April 18

service to society. Beyond his research, Lawrence was committed to building the field of organizational behavior at HBS and more broadly in our profession. He had a lifelong passion for participant-centered learning and for the training... View Details
Keywords: by Sean Silverthorne
  • Web

Faculty & Advisors | MBA

platform providing access to prescription drugs for all Americans. Bill is also the lead independent director of Minerva Neuroscience and a director of Optinose, Inc. Previously, Bill was a member of Johnson & Johnson’s Medical Devices... View Details
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