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  • All HBS Web  (1,467)
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  • 07 May 2018
  • Research & Ideas

Why Online Retailers Should Hide Their Best Discounts

e-commerce world is a brutal competitive environment,” says Harvard Business School marketing professor Thales Teixeira. “One of the biggest levers retailers have at their disposal to bring in customers is price.” More discounts, however,... View Details
Keywords: by Michael Blanding; Retail
  • 27 Jul 2011
  • Research & Ideas

Customer Loyalty Programs That Work

contact those rewards customers who had purchased the tainted pet food. Loyalty program data can be enormously advantageous in other ways, such as helping a retailer perform market research, set pricing strategies, and decide whether and... View Details
Keywords: by Maggie Starvish; Retail
  • 19 Oct 2017
  • Research & Ideas

How Charitable Organizations Can Thwart Excuses for Not Giving

how much good the donation will achieve. “That gives you some moral wiggle room to pursue the more selfish action,” says Exley, an assistant professor in the Negotiation, Organizations & Markets Unit at HBS. Her research attempts to... View Details
Keywords: by Michael Blanding
  • 01 Dec 2002
  • News

What You Know Depends on Where You Go

HBS associate professor Robert Kennedy and LARC executive director Gustavo Herrero interview customers of BancoSol at a market in La Paz. The bank specializes in microloans and has the second-largest number of customers of any If you're... View Details
  • 05 Jul 2017
  • Research & Ideas

Are Stockbrokers Illegally Leaking Confidential Information to Favored Clients?

investors” “Our findings highlight that an important source of returns for fund managers in the stock market is not their superior skill or investment acumen,” the authors write. “Rather, some managers appear to free-ride on the... View Details
Keywords: by Carmen Nobel; Financial Services
  • Fast Answer

Sustainability Resources for HBS MBAs

affiliates may follow the instruction on the linked page to register for an individual account to FT.com. Tip: may search for all results on the topic of Moral Money, or browse the Moral Money section under Markets NYT Climate Forward A... View Details
  • Web

Financial databases: certification and training | Baker Library

complete. All modules must be completed to receive a score, and if you achieve a 70% or higher, you will instantly be provided with an individualized certificate. LSEG Finance Essentials Online Certification: Understanding the Capital View Details
  • 25 May 2020
  • Research & Ideas

Has Occupational Licensing Outlived Its Usefulness?

on consumers, platform managers, and policymakers. Martha Lagace: What piqued your interest in this research? Chiara Farronato: I study market design choices of online platforms from eBay to Airbnb. Online platforms help match many... View Details
Keywords: by Martha Lagace; Service
  • 08 Jun 2009
  • Research & Ideas

The Return of the Salesman

seeing its real importance. It didn't help that economists also thought that selling was unimportant in influencing markets and that door-to-door selling declined in the United States in the final decades of the 20th century. But scholars... View Details
Keywords: by Sean Silverthorne; Retail
  • Student-Profile

Erica Moszkowski

Williams College. Degree in hand, Erica accepted a position as a research assistant at the Federal Reserve Bank of New York, where she witnessed how economic modeling translates into policy decisions. She became passionate about pursuing a research career that draws on... View Details
  • 20 Aug 2018
  • Research & Ideas

Bargain Hunters Beware: A Store's 'Original Price' Might Not Be After All

tells them so. What if those “original prices” stores base their discounts on aren’t real? That’s the question Donald Ngwe asks in his new working paper, Fake Discounts Drive Real Revenues in Retail. An assistant professor in Harvard Business School’s View Details
Keywords: by Michael Blanding; Advertising; Retail
  • 01 Mar 2025
  • News

On The Case: The Base Factor

In her research as a marketing modeler, Professor Eva Ascarza focuses on understanding customers—and predicting, in particular, who will be a good one and how best to retain them. Without customers, obviously, there is no business. That... View Details
Keywords: Jen McFarland Flint
  • 01 Jun 2018
  • News

Up by the Roots

intent on what Gotsch and her colleague, a senior capital markets consultant at Accenture, had to say—or more precisely, what they had come to ask: Where, exactly, do you look for new and innovative financial technology? The response was... View Details
Keywords: Alexander Gelfand; illustrations by Dan Page
  • Fast Answer

Scaling Minority Businesses (SMB)

Where can I get started with research for my project assignment?  Research Task Suggested Resources   Consumer & Business Demographics United States Census Bureau - Demographic characteristics, total population, social, and economic census data... View Details
  • 11 Feb 2013
  • Research & Ideas

Neuroeconomics: Eyes, Brain, Business

field of neuromarketing, which uses brain-tracking tools to determine why consumers prefer some products over others. And there is neuroleadership, which applies neuroscience to management research. Looser is looking to integrate insights... View Details
Keywords: by Carmen Nobel
  • Fast Answer

Transforming Health Care Delivery

href="http://www.library.hbs.edu/go/guidestar.html" target="_blank">GuideStar Pro - Information about the missions, programs, and finances of more than 1.7 million nonprofit organizations. View Details
  • 19 Sep 2018
  • Sharpening Your Skills

Say Again? Uncommon Advice for Common Business Problems

their organizations—even the really, really good ones. Then out of the blue comes a Churchill. Should Industry Competitors Cooperate More to Solve World Problems? If industry competitors collaborated more, big world problems could start to be addressed. Is that even... View Details
Keywords: by Sean Silverthorne
  • Profile

Kayode Ogunro

UK-based emerging markets private equity firm. "I studied liberal arts at Harvard," Kayode explains, "and I was looking for a way to fill in my professional skills." His love of his alma mater, plus the encouragement... View Details
  • 18 Jan 2012
  • News

Survey Reveals Depths of US Competitiveness Problem

pinpoint the roots of the country’s competitiveness problem. The findings allow us to assess whether individual elements of the US business environment, such as the complexity of our tax code or our K-12 education system, strengthens or weakens US competitiveness. This... View Details
Keywords: Roger Thompson; Market Research, Photo, Translation, Veterinary and Other Services; Market Research, Photo, Translation, Veterinary and Other Services; Market Research, Photo, Translation, Veterinary and Other Services; Market Research, Photo, Translation, Veterinary and Other Services
  • Career Coach

Tina Gao

Prior to HBS, Tina worked in private equity (middle market buyout) and investment banking (industrials focus). Her first job out of college was in operations at a New York City based nonprofit. She enjoys helping students interested in... View Details
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