Knowledge Production - Publications - Faculty & Research

18 May 2021
Book

Launching a Career in the COVID Economy? Here Are 5 Tips.

times—get started on the right foot. “It really is possible to bottle up life experience and tacit knowledge and deconstruct it to accelerate the learning curve,” he says. Ng says that unlocking the best career opportunities requires job... View Details

Keywords: by Carolyn DiPaolo

20 Apr 2020
Book

Why COVID-19 Raises the Stakes for Healthy Buildings

(Environmental Insights) COVID-19 Business Impact Center (Harvard Business School) Read COVID-19 coverage from Working Knowledge Many elite companies already use their building’s efficiency or grandeur to send a signal to customers and... View Details

Keywords: by Kristen Senz; Real Estate; Health

22 Jan 2007
Research & Ideas

The Immigrant Technologist: Studying Technology Transfer with China

connections and professional networks remain just as important as they were in the past. This places U.S.-trained Chinese, with business connections and local knowledge on both sides of the Pacific, in a great position to create... View Details

Keywords: Re: William R. Kerr; Technology; Computer

13 Apr 2010
First Look

First Look: April 13

above and beyond first-nature driven geographic concentration due to market size, comparative advantage, and trade costs. Second-nature forces including knowledge spillovers, capital-market externalities, and vertical View Details

Keywords: Martha Lagace

05 Feb 2013
First Look

First Look: Feb. 5

firm's decision to emphasize a particular strategic orientation can depend on its competitors' orientation choices. Based on two studies of customer, technology, and production orientations, we show that the emphasis a firm places on a... View Details

Keywords: Sean Silverthorne

03 Oct 2012
What Do You Think?

Can We Bring Back the “Industrial Commons” for Manufacturing?

who are confident and determined" to add to the near-term cost base for the long-term benefit of the organization. Byron also took leadership to task, pointing out the lack of "deep knowledge of production, products, and... View Details

Keywords: by James Heskett; Manufacturing

02 Jan 2012
Research & Ideas

Most Popular Articles of 2011

badly. Other apparent areas of interest in the last 12 months included corporate social responsibility, marketing techniques, and, of course, the ubiquitous Lady Gaga. Here are the Top 10 most-read articles and 10 most-read working papers that appeared in HBS Working... View Details

Keywords: by Staff

06 Apr 2010
First Look

First Look: April 6

low-quality ad-sponsored competitor. In addition to competing through adjustments of tactical variables such as price or the number of ads a product carries, we allow the incumbent to consider changes in its business model. We consider... View Details

Keywords: Martha Lagace

07 Sep 2016
What Do You Think?

How Can the Threat of Networks Be Reduced?

great they are as individuals, reap the personal benefits of their position, and deftly blunt competition from potential inter-organizational rivals.” His point is that an age of knowledge sharing facilitated by networks negates the... View Details

Keywords: by James Heskett

16 Feb 2004
Research & Ideas

HBS Center Focuses on Europe

political leaders, educational institutions, and local alumni. In Europe, a group of executives and professionals, all HBS alumni, form the European Leadership Council (ELC), which provides advice on the work of the ERC. Cynthia Churchwell: Tell us a little about the... View Details

Keywords: by Cynthia Churchwell

04 Mar 2014
Sharpening Your Skills

Sharpening Your Skills: Managing Innovation

Innovation? Hiding From Managers Can Increase Your Productivity Would you be suspicious of employees who drew a curtain around themselves? What if you knew the curtain was specifically to block your prying managerial eyes? Harvard... View Details

Keywords: Re: Multiple Faculty

10 Sep 2024
Research & Ideas

What Happens When Business Owners Turn to ChatBots for Advice

Marketing: How Some 'Gibberish' Code Can Give Products an Edge Can AI Save Physicians from Burnout? Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image by HBSWK with assets... View Details

Keywords: by Ben Rand

27 Sep 2010
Research & Ideas

Customer Experts Lose Influence When Teams are Pressured

some people's inputs count more than their actual knowledge warrants, to the detriment of the project. The problem is common—and avoidable, says HBS professor Heidi K. Gardner, who has developed and tested a theory of pressure on teams... View Details

Keywords: by Sarah Jane Gilbert

15 Nov 2011
First Look

First Look: November 15

where a firm monetizes its product through sponsors rather than setting prices to its customer base. We analyze strategic interactions between an innovative entrant and an incumbent where the incumbent may imitate the entrant's business... View Details

Keywords: Sean Silverthorne

21 May 2007
Research & Ideas

Fixing the Marketing-CEO Disconnect

In most companies, no one knows and understands your customers and their changing needs better than the marketing department. Certainly that knowledge should be routinely presented and understood by the chief executive and board of... View Details

Keywords: by Sean Silverthorne

17 Sep 2001
Research & Ideas

Is There Help for the Big Ticket Buyer?

important buying episodes. JCR has had a significant effect on the teaching and research directions of marketing departments and on the marketing strategies of major consumer product firms. My vision of consumer research is that it should... View Details

Keywords: by Max H. Bazerman

01 Feb 2022
What Do You Think?

Is Concierge Management an Answer to the “Big Quit”?

(iStockphoto/Mladen Zivkovic) Several years ago, my spouse and I turned to concierge medicine. We no longer wanted to deal with a US health care system that often provides basically anonymous, production line diagnosis and treatment... View Details

Keywords: by James Heskett

05 Nov 2024
Book

Building the Road to 'Small Business Utopia' with AI and Fintech

But what if technology had the power to make a small business owner significantly wiser about their cash flow, and a lender wiser as well? What if new loan products and services made it easier to create what one investor calls a “truth... View Details

Keywords: by Karen G. Mills; Financial Services

25 Jul 2005
Research & Ideas

An Organization Your Customers Understand

Imagine an organization made up of a variety of three-dimensional shapes. Rectangular blocks represent the functions: manufacturing, R&D, and sales and marketing. The spheres are regional offices. Pyramids represent product groups—one... View Details

Keywords: by Robert Simons

July 2024
Case

Wizards of the Coast and Magic: The Rebounding

By: Boris Groysberg and Tom Quinn

This case traces the history and growth of the Magic: The Gathering trading card game. From its development in 1993 by tiny studio Wizards of the Coast, to Wizards’ acquisition by toy giant Hasbro in 1999, to its evolution into a billion-dollar brand in 2023,... View Details

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