Publications

15 Dec 2024
News

Forward Thinking

You can ask the internet anything, but getting an answer via generative artificial intelligence consumes about 10 times more electricity than a traditional Google search. Consequently, the data centers where AI tools are trained and run are guzzling more and more... View Details

Keywords: Janine White; Illustrations by Richard Borge; Electric Power Generation, Transmission, Distribution; Utilities

01 Apr 1997
News

Critical Information: MIS Monitors the Ever-Changing World of IT

General Manage-ment unit. With the growing importance of the Internet and the fact that the daily operations of most organizations now rely heavily on computer technology, IT "has moved to the top of the agenda of most CEOs," notes Nolan.... View Details

Keywords: Elaine Gottlieb

01 Dec 2021
What Do You Think?

How Will the Metaverse Affect Productivity?

long ago that live streaming was thought to be a luxury possible only when the capacity of the internet could be expanded to accommodate storage and uploading capabilities demanded by the new services. Now it’s commonplace; we take it for... View Details

Keywords: by James Heskett

20 Mar 2005
Research & Ideas

Lessons of Successful Entrepreneurs

CEO of Silk Road Technologies. For the true entrepreneur, he continued, reality is the superior teacher; and school is an excuse to delay failure. Although their topic was "Post Boom Internet Opportunities," panelists spent most... View Details

Keywords: by Sean Silverthorne

22 Oct 2013
News

Pulling the Plug

science fiction, but think about how no one could have imagined wireless Internet networks a decade ago, Giler says. "Now you get mad if you don't have WiFi." In 10 years, he says, wireless electricity will seem completely quaint. Giler... View Details

Keywords: Francis Storrs; Telecommunications; Information; Electric Power Generation, Transmission, Distribution; Utilities; Management, Scientific, and Technical Consulting Services; Professional Services

September 1985 (Revised October 1989)
Case

CompuServe (A)

By: James L. Heskett

Keywords: Internet and the Web; Information Technology; Information Technology Industry; Information Technology Industry

Find at Harvard

01 Oct 1999
News

Eight Among Many: Robert F. Diromualdo

customers can relax." In contrast, the bookselling industry itself is a case study in competitiveness, with firms poised to pounce on every customer desire and need. Back in 1991, for instance, DiRomualdo sensed there was an opportunity... View Details

Keywords: James E. Aisner

27 Mar 2019
News

Sharing the Road

the case of car sharing is the same car gets utilized almost about 75 to 80 percent of the time. “We've invested in two very important aspects of our business. We invest today in telematics and internet of things as a technology to be... View Details

01 Apr 2001
News

Beyond the Rim: New Paths to Success in Asia

coaches to fledgling enterprises) and wondered if a similar phenomenon were taking place in Asia. “We looked at industries from timber to Internet software and found that there is a real difference between... View Details

Keywords: Alejandro Reyes and Deborah Blagg; David Lane; Educational Services

14 Feb 2005
Research & Ideas

The World in Your Palm?

As makers of everything engage in an all-out features war to cram the most services, accessories, and functions into a single product, the real question for many is this: Does the consumer really want an all-in-one digital device? A panel of View Details

Keywords: by Sean Silverthorne

July 2003 (Revised August 2003)
Case

Global Healthcare Exchange

By: Lynda M. Applegate and Jamie Ladge

Founded in March 2000 at the height of the dot-com bubble, Global Healthcare Exchange (GHX) was one of 90 online marketplaces in the health care industry. The company's founders were among the largest suppliers in the industry, including Johnson & Johnson, GE Medical,... View Details

Keywords: Mergers and Acquisitions; Entrepreneurship; Price; Leadership; Growth and Development Strategy; Supply and Industry; Organizational Design; Expansion; Internet and the Web; Valuation; Health Industry

25 Apr 2012
What Do You Think?

How Will the “Age of Big Data” Affect Management?

organized. Other facts are generated by so-called digital sensors operating worldwide in industrial equipment, autos, and the like. By linking the sensors, an "industrial Internet" can be created. These trends appear to have "opportunity"... View Details

Keywords: Re: James L. Heskett

02 Jan 2018
First Look

First Look at New Research and Ideas, January 3, 2018

a major push into the production of exclusive, original programming, one of the industry's most competitive areas. Hulu's new initiatives occurred during a major transformation in the TV industry as the View Details

Keywords: Sean Silverthorne

01 Sep 2003
News

Jonathan Mariner

baseball’s future is fan-friendly. Mariner is part of a Commissioner’s task force charged with studying “how the next generation wants to be entertained and informed about the game.” With fans already taking advantage of Internet feeds to... View Details

Keywords: Deborah Blagg; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries

November 2011 (Revised December 2013)
Case

The Long and Short of Apollo Group and the University of Phoenix (A)

By: Luis M. Viceira, Joel Heilprin, Andrew S. Holmes and Damian M. Zajac

A hedge fund is deciding whether to liquidate its position in Apollo Group, a for-profit education firm, in light of significant political and macro-economic uncertainty facing the industry. As part of the investment analysis a complete discounted cash flow analysis... View Details

Keywords: Higher Education; Internet and the Web; Education Industry; Education Industry

January 2001 (Revised April 2001)
Teaching Note

Lawyers & Leases TN

By: Richard G. Hamermesh and Michele Lutz

Teaching Note for (9-801-166). View Details

Keywords: Contracts; Negotiation; Entrepreneurship; Internet and the Web; Education; Education Industry

June 1998 (Revised January 2001)
Case

Browser Wars, 1994-1998, The

By: David B. Yoffie and Mary Kwak

Analyzes the competition between Netscape and Microsoft in the market for Web browsers and related products. Despite its first mover advantage, Netscape sees its market share fall once Microsoft becomes "hard-core" about the Internet. By the spring of 1998, the future... View Details

Keywords: Applications and Software; Internet and the Web; Innovation and Management; Growth and Development Strategy; Competition; Supply and Industry; Information Technology Industry