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      IncentivesRemove Incentives →

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      • June 1998
      • Article

      Reward, Intrinsic Motivation, and Creativity

      By: B. A. Hennessey and T. M. Amabile
      Comments on R. Eisenberger and J. Cameron's (see record 1996-06440-007) discussion on the impact of reward on creativity. The authors argue that Eisenberger and Cameron overlooked or failed to adequately explain several demonstrations of lower creativity on rewarded... View Details
      Keywords: Creativity; Motivation and Incentives; Performance Evaluation
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      Hennessey, B. A., and T. M. Amabile. "Reward, Intrinsic Motivation, and Creativity." American Psychologist 53, no. 6 (June 1998): 674–675.
      • May 1998 (Revised May 2001)
      • Case

      Merchandising at Nine West Retail Stores

      By: Ananth Raman and Colin S Welch
      Describes the merchandising decision process (organization, structure, and incentives) at Nine West retail stores, a large footwear retailer in the United States. Also describes changes currently occurring at Nine West and thus provides a context in which students can... View Details
      Keywords: Organizational Structure; Situation or Environment; Motivation and Incentives; Decision Making; Change; Budgets and Budgeting; Forecasting and Prediction; Brands and Branding; Marketing Strategy; Product Marketing; Retail Industry; Apparel and Accessories Industry; United States
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      Raman, Ananth, and Colin S Welch. "Merchandising at Nine West Retail Stores." Harvard Business School Case 698-098, May 1998. (Revised May 2001.)
      • 1998
      • Chapter

      Risk-Taking Incentives and the Cost of Insurance Company Failures

      By: Brian J. Hall
      Keywords: Insurance; Insolvency and Bankruptcy; Risk and Uncertainty; Risk Management; Motivation and Incentives; Insurance Industry
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      Hall, Brian J. "Risk-Taking Incentives and the Cost of Insurance Company Failures." In Alternative Approaches to Insurance Regulation, edited by Robert W. Klein. Kansas City, MO: National Association of Insurance Commissioners, 1998.
      • April 1998 (Revised May 2000)
      • Case

      Guidant Corporation: Shaping Culture Through Systems

      By: Robert L. Simons and Antonio Davila
      Guidant is a successful IPO start-up selling pacemakers and defibrillators. The case describes how managers install systems to balance innovation and control. Three parts of a shareholder value strategy are described. Controls include incentive systems, beliefs... View Details
      Keywords: Innovation Strategy; Corporate Strategy; Motivation and Incentives; Planning; Risk Management; Management Systems; Business Strategy; Value Creation; System; Service Industry; Financial Services Industry; Medical Devices and Supplies Industry
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      Simons, Robert L., and Antonio Davila. "Guidant Corporation: Shaping Culture Through Systems." Harvard Business School Case 198-076, April 1998. (Revised May 2000.)
      • 1998
      • Working Paper

      Do Incentives Work? The Perceptions of Senior Executives from Thirty Countries

      By: Michael Beer and Nancy Katz
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      Beer, Michael, and Nancy Katz. "Do Incentives Work? The Perceptions of Senior Executives from Thirty Countries." Harvard Business School Working Paper, No. 98-078, March 1998.
      • March 1998 (Revised October 2015)
      • Case

      Hamptonshire Express

      By: V. G. Narayanan and Ananth Raman
      Presents a series of problems that face a newspaper publisher, including inventory level, effort level, subsidy for unsold inventory, and commission for sales. Each problem is accompanied by one or more spreadsheets. Students must make various operational decisions. View Details
      Keywords: Marketing Channels; Motivation and Incentives; Performance; Operations; Problems and Challenges; Decision Making; Sales; Demand and Consumers; Media and Broadcasting Industry; Publishing Industry; United States
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      Narayanan, V. G., and Ananth Raman. "Hamptonshire Express." Harvard Business School Case 698-053, March 1998. (Revised October 2015.)
      • 1998
      • Chapter

      Matching Supply with Demand in Supply Chains: The Impact of Factor Markets and Mismatched Incentives

      By: A. Raman
      Keywords: Supply Chain Management; Motivation and Incentives
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      Raman, A. "Matching Supply with Demand in Supply Chains: The Impact of Factor Markets and Mismatched Incentives." In Strategic Supply Chain Alignment: Best Practice in Supply Chain Management, edited by John L. Gattorna. Gower, 1998.
      • January 1998
      • Article

      Tradeoffs within Costing Systems between Incentives and Measurement Objectives

      By: M. Alles, S. Datar and M. Gupta
      Keywords: System; Motivation and Incentives; Measurement and Metrics; Goals and Objectives
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      Alles, M., S. Datar, and M. Gupta. "Tradeoffs within Costing Systems between Incentives and Measurement Objectives." Managerial Finance 24, no. 1 (January 1998): 1–18.
      • December 1997
      • Case

      Making the Grade (A)

      By: Robert L. Simons
      Focuses on the dilemma of a young professor at a graduate school of business. He must decide what final grade to give a student who has worked extremely hard, but he is constrained by the school's "forced curve" grading policy. Designed to explore the multiple purposes... View Details
      Keywords: Design; Management Systems; Performance Evaluation; Motivation and Incentives; Education Industry
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      Simons, Robert L. "Making the Grade (A)." Harvard Business School Case 198-083, December 1997.
      • December 1997 (Revised October 1999)
      • Case

      Citibank: Performance Evaluation

      By: Robert L. Simons and Antonio Davila
      Citibank has introduced a new, comprehensive performance-scorecard system. A regional president struggles with a tough decision: how to evaluate an outstanding branch manager who has scored poorly on an important customer satisfaction measure. This case provides a... View Details
      Keywords: Performance Evaluation; Balanced Scorecard; Business Strategy; Customer Satisfaction; Performance Expectations; Decisions; Motivation and Incentives; Quality; Banking Industry
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      Simons, Robert L., and Antonio Davila. "Citibank: Performance Evaluation." Harvard Business School Case 198-048, December 1997. (Revised October 1999.)
      • fall 1997
      • Article

      Motivating Creativity in Organizations: On Doing What You Love and Loving What You Do

      By: T. M. Amabile
      Creativity in all fields, including business, flourishes under intrinsic motivation- the drive to do something because it is interesting, involving, exciting, satisfying, or personally challenging. This article presents the Componential Theory of Organizational... View Details
      Keywords: Creativity; Motivation and Incentives; Situation or Environment; Organizational Culture
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      Amabile, T. M. "Motivating Creativity in Organizations: On Doing What You Love and Loving What You Do." California Management Review 40, no. 1 (fall 1997): 39–58.
      • September 1997
      • Article

      The Cost of Price Incentives: An Empirical Analysis of Motivation Crowding-Out

      By: Bruno S. Frey and Felix Oberholzer-Gee
      Keywords: Cost; Motivation and Incentives; Theory
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      Frey, Bruno S., and Felix Oberholzer-Gee. "The Cost of Price Incentives: An Empirical Analysis of Motivation Crowding-Out." American Economic Review 87, no. 4 (September 1997): 746–755.
      • 1997
      • Chapter

      Resource Allocation, Incentives, and Control: The Importance of Venture Capital in Financing Entrepreneurial Firms

      By: P. A. Gompers
      Keywords: Venture Capital; Resource Allocation; Motivation and Incentives; Corporate Entrepreneurship; Corporate Governance
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      Gompers, P. A. "Resource Allocation, Incentives, and Control: The Importance of Venture Capital in Financing Entrepreneurial Firms." In Entrepreneurship, SMEs, and the Macroeconomy, edited by Zoltan J. Acs, Bo Carlsson, and Charlie Karlsson. Cambridge University Press, 1997.
      • June 1997 (Revised May 1998)
      • Case

      Mobil USM&R (A1)

      By: Robert S. Kaplan
      First of a two-part case on the development and use of a Balanced Scorecard (BSC) at Mobil's US Marketing and Refining Division. Split from the original (A) case to give students an opportunity to suggest objectives and measures for the division's initial BSC, without... View Details
      Keywords: Balanced Scorecard; Measurement and Metrics; Restructuring; Corporate Strategy; Organizational Change and Adaptation; Growth and Development Strategy; Management Teams; Marketing Strategy; Motivation and Incentives; Mining Industry; Energy Industry; United States
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      Kaplan, Robert S. "Mobil USM&R (A1)." Harvard Business School Case 197-120, June 1997. (Revised May 1998.)
      • June 1997 (Revised May 1998)
      • Case

      Mobil USM&R (A2)

      By: Robert S. Kaplan
      Second of a two-part case on the development and use of a Balanced Scorecard (BSC) at Mobil's US Marketing and Refining Division. This case describes the completed BSC, and how this was linked to the BSCs of the independent business units and the internal service... View Details
      Keywords: Balanced Scorecard; Performance Evaluation; Management Teams; Management Practices and Processes; Executive Compensation; Motivation and Incentives; Corporate Strategy; Energy Industry; Mining Industry; United States
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      Kaplan, Robert S. "Mobil USM&R (A2)." Harvard Business School Case 197-121, June 1997. (Revised May 1998.)
      • April 1997
      • Case

      Peoria Engine Plant (A): (Abridged)

      By: Robert S. Kaplan and Amy P. Hutton
      Describes the cost control system used at an automobile engine plant for labor and overhead costs. The finance staff prepares daily, weekly, and monthly variance reports against budgets. Department supervisors, finance staff, and the plant manager discuss the use and... View Details
      Keywords: Motivation and Incentives; Cost Management; Financial Reporting; Performance Improvement; Budgets and Budgeting; Auto Industry
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      Kaplan, Robert S., and Amy P. Hutton. "Peoria Engine Plant (A): (Abridged)." Harvard Business School Case 197-099, April 1997.
      • 1997
      • Chapter

      Environmental Determinants of Work Motivation, Creativity, and Innovation: The Case of R&D Downsizing

      By: T. M. Amabile and R. Conti
      Keywords: Job Cuts and Outsourcing; Research and Development; Working Conditions; Motivation and Incentives; Creativity; Innovation and Invention
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      Amabile, T. M., and R. Conti. "Environmental Determinants of Work Motivation, Creativity, and Innovation: The Case of R&D Downsizing." In Technological Innovation: Oversights and Foresights, edited by Raghu Garud, Praveen Rattan Nayyar, and Zur Baruch Shapira. New York: Cambridge University Press, 1997.
      • March 1997 (Revised November 2013)
      • Case

      Purity Steel Corporation, 2012

      By: Robert L. Simons and Antonio Davila
      Managers introduce a new performance evaluation system based on sales growth and return-on-investment (ROI). A branch manager wonders whether his new warehouse should be leased to mitigate the impact on ROI. Formulas and performance calculations are provided. A... View Details
      Keywords: Investment Return; Judgments; Motivation and Incentives; Performance Efficiency; Compensation and Benefits; Salesforce Management; Performance Consistency; Performance Productivity; Steel Industry
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      Simons, Robert L., and Antonio Davila. "Purity Steel Corporation, 2012." Harvard Business School Case 197-082, March 1997. (Revised November 2013.)
      • Article

      Entrepreneurial Creativity Through Motivational Synergy

      By: T. M. Amabile
      This paper defines and describes entrepreneurial creativity, which is the generation and implementation of novel, appropriate ideas to establish a new venture. Entrepreneurial creativity can be exhibited in established organizations as well as in start-up firms. The... View Details
      Keywords: Creativity; Motivation and Incentives; Organizational Culture; Entrepreneurship; Innovation and Invention
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      Amabile, T. M. "Entrepreneurial Creativity Through Motivational Synergy." Journal of Creative Behavior 31, no. 1 (March 1997): 18–26.
      • winter 1997
      • Article

      Risk and Reward in Private Equity Investments: The Challenge of Performance Assessment

      By: Paul A. Gompers and J. Lerner
      Keywords: Risk and Uncertainty; Motivation and Incentives; For-Profit Firms; Equity; Investment; Problems and Challenges; Performance
      Citation
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      Gompers, Paul A., and J. Lerner. "Risk and Reward in Private Equity Investments: The Challenge of Performance Assessment." Journal of Private Equity 1 (winter 1997): 5–12.
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