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Show Results For
- All HBS Web
(2,403)
- People (3)
- News (904)
- Research (877)
- Events (9)
- Multimedia (41)
- Faculty Publications (466)
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- 24 Feb 2014
- Research & Ideas
Busting Six Myths About Customer Loyalty Programs
the privilege of collecting loyalty card customer data. As former Tesco CEO Sir Terry Leahy put it in his recent book referring to the 1 percent loyalty discount: "It was a thank you, pure and... View Details
- 04 Dec 2012
- First Look
First Look: December 4
PublicationsWhen Does a Platform Create Value by Limiting Choice? Authors:Ramon Casadesus-Masanell and Hanna Hałaburda Publication:Journal of Economics & Management Strategy (forthcoming) Abstract We present a theory for why it... View Details
Keywords: Carmen Nobel
- 06 Mar 2012
- First Look
First Look: March 6
requirements, reorienting the discussion around housing finance reform from keeping mortgage credit cheap to ensuring financial stability, and instituting measures that compel asset managers to compete on the true value View Details
Keywords: Sean Silverthorne
- 26 Sep 2017
- First Look
First Look at New Research and Ideas, September 26, 2017
Case 817-073 MIA: Profit at the Base of the Pyramid In January 2016, Guillermo Jaime had just returned home to Mexico City after attending a Harvard Business School executive education program. Jaime was the founder and CEO View Details
Keywords: Sean Silverthorne
- 21 Nov 2017
- First Look
First Look at New Research and Ideas, November 21, 2017
share of ARMs were more responsive to lower interest rates and saw a relative decline in defaults and an increase in house prices, car purchases, and employment. Household balance sheets and mortgage... View Details
Keywords: Sean Silverthorne
- 31 Jan 2012
- First Look
First Look: Jan. 31
relations. Read the paper: http://www.people.hbs.edu/mnorton/norton mason vandello biga dyer.pdf Toward a Three-Tier Market for U.S. Home Mortgages Authors:Robert C. Pozen Publication:Chap. 3 in The Future of View Details
Keywords: Sean Silverthorne & Carmen Nobel
- September 2017
- Case
Blackstone's Julia Kahr at the Summit
By: Paul A. Gompers, John D. Dionne and Amram Migdal
In 2009, Blackstone, the New York-based alternative asset and financial services firm, committed to invest up to $750 million into Summit Materials, a new company in the aggregates sector (i.e., construction materials, such as crushed stone, sand, gravel, cement,... View Details
Keywords: Roll Up; Private Equity Roll Up; Aggregates; Aggregates Materials; Construction Materials; Business Ventures; Acquisition; Leveraged Buyouts; Business Growth and Maturation; Engineering; Construction; Finance; Capital; Equity; Private Equity; Financial Instruments; Investment; Housing; Management; Goals and Objectives; Growth and Development Strategy; Growth Management; Personal Development and Career; Management Teams; Planning; Problems and Challenges; Value; Valuation; Value Creation; Construction Industry; Financial Services Industry; United States
Gompers, Paul A., John D. Dionne, and Amram Migdal. "Blackstone's Julia Kahr at the Summit." Harvard Business School Case 218-002, September 2017.
- 25 Jun 2014
- Lessons from the Classroom
FIELD Trip: Conquering the Gap Between Knowing and Doing
boarded a bullet train, headed west as far as they could, and exited in a village to start asking people what would make them buy a computer. What they discovered surprised them. Wandering to an impoverished part of town full View Details
- 24 Apr 2018
- First Look
First Look at New Research and Ideas, April 24, 2018
308-038 Still Leading (B3): Gerry House—Impact of a Different Scale Describes how Gerry House made the transition from head of a large school district to leader View Details
Keywords: Sean Silverthorne
- 16 Apr 2007
- Research & Ideas
Delivering the Digital Goods: iTunes vs. Peer-to-Peer
the costs of running the service, infrastructure, encoding, dealing with credit card companies, et cetera. Apple's profit comes from the sale of iPods and related products. It... View Details
- 21 Mar 2004
- Research & Ideas
Loyalty: Don’t Give Away the Store
you decide to focus your research on the grocery retail business? Rajiv Lal: The programs I see most often are the simple programs where you get a card, and use the card to get promotions. You see these in all types View Details
- 02 Mar 2020
- What Do You Think?
Are Candor, Humility, and Trust Making a Comeback?
Professor Ryan Buell and doctoral student Moon Soo Choi caught my eye recently. Their study of a credit card offering to almost 400,000 customers of Commonwealth Bank,... View Details
Keywords: by James Heskett
- 08 Aug 2018
- Sharpening Your Skills
Parmigiano-Reggiano, Jane Austen, and Other Things You Didn't Know About Finance
Sapphire Made Credit Cool for Millennials The Chase Sapphire Reserve card was one of the hottest product launches in 2016. But what would be JP Morgan's next act be? State Street’s SHE: Investing in Women... View Details
- 19 Dec 2012
- Research & Ideas
Affordable Housing: Israel and the United States
include housing. Returning veterans could not find affordable homes. A condominium costs 12 times annual income; and the country has a dearth of rental units. In Israel, demand for housing outstrips supply—a... View Details
- 20 Oct 2014
- Research & Ideas
Users Love Ello, But What’s the Business Model?
Let's say you build an invitation-only social network for high net-worth individuals. American Express could probably do it for their platinum card members. If I'm a platinum card member, the kind View Details
- 21 May 2020
- Research & Ideas
Fighting the COVID Blues: Advice from Business Research
extra minutes to look for the answers to those questions,” says Gino, who has four children. “Now we have an opportunity to do just that. Even learning something small can give you pleasure and a sense of accomplishment.” And if the View Details
Keywords: by Dina Gerdeman and Danielle Kost
- 21 Aug 2013
- Research & Ideas
To Buy Happiness, Spend Money on Other People
Video directed and produced by Joanie Tobin In their book Happy Money: The Science of Smarter Spending, authors Elizabeth Dunn and Michael Norton draw on years of quantitative and qualitative research to... View Details
Keywords: by Carmen Nobel
- 03 Oct 2013
- Research & Ideas
Lehman Brothers Plus Five: Have We Learned from Our Mistakes?
Lehman failure. None of these reforms is perfect, but they are improvements over where we were five years ago. Unfortunately, there are other areas in which we've made little or no progress since 2008. View Details
- 05 Jun 2000
- What Do You Think?
What’s Happening to Our Patience?
advertising as well as other opportunities for multi-tasking while we await responses to our last click. Original Article We are witnessing a race to reduce the time required to fill the tank of a car with gasoline. Why, when Mobil... View Details
Keywords: by James Heskett
- 12 Oct 1999
- Research & Ideas
Building Competitive Advantage Through Operations
extraordinarily difficult to transfer to other operations. We'll look at why that is so and extract some of the ideas that may be adapted for use in other operations. We will also look at AT&T's Universal credit View Details
Keywords: by Staff