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Show Results For
- All HBS Web
(1,639)
- People (3)
- News (483)
- Research (850)
- Events (9)
- Multimedia (22)
- Faculty Publications (557)
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- 11 Mar 2014
- First Look
First Look: March 11
http://papers.ssrn.com/sol3/papers.cfm?abstract_id=2311152 Cases & Course Materials Harvard Business School Case 614-044 Infection Control at Massachusetts General Hospital The case explores the challenges facing Massachusetts... View Details
Keywords: Sean Silverthorne
- 20 Mar 2013
- Research & Ideas
How CEOs Sustain Higher-Ambition Goals
participants have led higher-ambition efforts at their companies for years. Office supply company United Stationers started a foundation to connect employees with charitable activities, including raising money for a children's hospital... View Details
Keywords: by Dina Gerdeman
- 20 Feb 2013
- Research & Ideas
Big Deal: Reflections on the Megamerger of American and US Airways
arguably within reason when balanced against the value created in a successful reorganization. Chapter 11 isn't perfect. Just as not every hospital patient is cured or every prison inmate rehabilitated, not every sick company that enters... View Details
- 18 Jul 2024
- Research & Ideas
New Hires Lose Psychological Safety After Year One. How to Fix It.
knowing the high-stakes industry suffers from significant levels of turnover and spends an inordinate amount of time and money onboarding new staff. In fact, one industry source estimated nurse turnover at more than 20 percent, which costs the average View Details
- 05 Nov 2013
- First Look
First Look: November 5
the waiting time to enter the ED increased by 26 minutes. We do not find any indications of improved performance on clinical metrics, with no statistical change in the number of admissions to the hospital or readmissions to the ED within... View Details
Keywords: Sean Silverthorne
- 12 Jul 2020
- Research & Ideas
Solving COVID'S Mental Health Crisis
safety measures at its facilities, launched online resource centers for different populations affected by COVID-19 such as frontline workers, ramped up telemental health care, and created training programs to help hospitals and... View Details
- 26 Jun 2012
- First Look
First Look: June 26
MaterialsCancer Treatment Centers of America®: Scaling the Mother Standard® of Care Rosabeth Moss Kanter and Matthew BirdHarvard Business School Case 312-073 The CEO of a private and growing national network of specialty care hospitals... View Details
Keywords: Sean Silverthorne
- 11 Mar 2001
- Research & Ideas
Evolving for Success [Part Two]
hospitals or schools or businesses that are trying to figure out how to incorporate this technology to get advantage out of it. And for them, this often entails a change problem. In Evolve, I explain some of the classic ways to defeat... View Details
Keywords: by Staff
- 04 Feb 2021
- Research & Ideas
Inside CEOs' Pandemic Worries: Uncertainty, Employees, and Kids
CEO reported that friends had come down with it. One CEO and father of three reported “[getting] lost in looking after the kids” as his wife “is a frontline worker and was at the hospital every day.” “Kids switching to online school” was... View Details
- 17 Jan 2012
- First Look
First Look: January 17
presents one home healthcare organization's efforts to use telemonitoring to improve the quality of care provided to at-risk patients who were discharged from hospitals and needed home care. After two years of using the Health Buddy... View Details
Keywords: Sean Silverthorne
- 23 Feb 2010
- First Look
First Look: Feb. 23
how to expand the Brazilian market and also if there is international potential for the new Brazilian wines. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/509003-PDF-ENG State of Emergency at Mercy Hospital Thomas J. DeLong and... View Details
Keywords: Martha Lagace
- 04 Jun 2013
- First Look
First Look: June 4
Clinic has long had a reputation for medical excellence. But in 2009 the CEO acknowledged that patients did not think much of their experience there, and he decided to act. Since then the Clinic has leaped to the top tier of patient-satisfaction surveys, and it now... View Details
Keywords: Sean Silverthorne
- 23 Nov 2009
- Research & Ideas
Management’s Role in Reforming Health Care
Historically, the hospital aggregated important resources for care, such as technology and an all-important nursing workforce, but it rarely designed care processes to meet the needs of specific patient groups. Given the increased... View Details
- 19 Jul 2011
- First Look
First Look: July 19
PublicationsBroadening Focus: Spillovers, Complementarities and Specialization in the Hospital Industry Authors:Jonathan R. Clark and Robert S. Huckman Publication:Management Science (forthcoming) Abstract The long-standing argument... View Details
Keywords: Sean Silverthorne
- 16 Apr 2019
- First Look
New Research and Ideas, April 16, 2019
and digital group, Sogefi, an auto component manufacturer and KOS, a home-care and hospital manager. Rodolfo had spent his entire career in CIR Group, which he had managed as CEO for 20 years. Edoardo, a cardiologist, had never worked in... View Details
Keywords: Dina Gerdeman
- 10 Nov 2015
- First Look
November 10, 2015
Strengthening the Brand with Digital Marketing Accor, the world's leading hotel operator with a portfolio of fourteen hospitality brands (including Sofitel and Novotel) in 92 countries, prided itself on living up to its motto, "To... View Details
Keywords: Sean Silverthorne
- 21 Dec 2010
- First Look
First Look: December 21
an outsourcing firm complete radiological reads for hospital customers. We find that customer-, domain-, and technology-specific experience—as compared to other experience-leads to improved productivity. We discuss the implications of our... View Details
- 29 Sep 2015
- First Look
September 29, 2015
patients; however, organizations have struggled to obtain outcomes data from electronic health record (EHR) systems. This study describes how Texas Children’s Hospital customized a commercial EHR system and assembled a cross-functional... View Details
Keywords: Sean Silverthorne
- 03 Jun 2008
- First Look
First Look: June 3, 2008
Implementing Patient-Focused Care (A) (Abridged) Harvard Business School Case 608-070 Reading Rehab Hospital has experimented with a popular concept in health care—patient-focused care—intended to increase quality and reduce costs by... View Details
Keywords: Martha Lagace
- 13 Dec 2006
- Research & Ideas
Improving Public Health for the Poor
Chilean university, Catholic University, whose hospital and medical school were traditionally associated with excellent healthcare for the affluent. Ancora is an attempt to provide healthcare aimed at low-income populations—breaking even... View Details