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  • Web

Publications - Institute For Strategy And Competitiveness

significant changes will be required. A set of six tests for physicians... June 2020 Are cost advantages from a modern Indian hospital transferable to the United States? by F. Erhun, PhD, a,b R. S. Kaplan, PhD, c V. G. Narayanan, PhD, c... View Details
  • 07 Feb 2024
  • News

The Sound of Success

deaf, became the first person to receive gene therapy for congenital deafness during a clinical trial at the Children’s Hospital of Philadelphia. “There’s no sound I don’t like,” he said through interpreters during an interview in... View Details
  • Web

Business History - Faculty & Research

Entrepreneurial Journey of China’s First Private Mental Health Hospital Re: William C. Kirby 17 Jan 2023 Nestlé’s KitKat Diplomacy: Neutrality vs. Shared Value Re: Geoffrey G. Jones More Articles Harvard Business Publishing January 2025... View Details
  • 29 Jan 2013
  • First Look

First Look: Jan. 29

reads for hospital customers. We examine more than 2.7 million cases read by 97 radiologists for 1,431 customers and find evidence supporting the benefits of customer-specific experience accumulated by individual radiologists.... View Details
Keywords: Sean Silverthorne
  • Web

Health Care - Faculty & Research

community hospital to establish Hoag Orthopedic Institute, a for-profit hospital and two ambulatory service centers. By controlling and integrating all aspects of the patients' medical treatment, the... View Details
  • May 2023 (Revised June 2023)
  • Supplement

Novartis (B): Reimagining Medicine

By: Ramon Casadesus-Masanell, Claudio Feser, Karolin Frankenberger and David Redaschi
This case unfolds around the first-ever approved personalized cancer treatment, how Novartis wrapped it into a new business model design, and how Novartis scaled it. Novartis — one of the largest pharmaceutical companies in the world — is, among other ventures,... View Details
Keywords: Health Care and Treatment; Business Model; Production; Business Strategy; Pharmaceutical Industry
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  • Article

The Inpatient Discharge Lounge as a Potential Mechanism to Mitigate Emergency Department Boarding and Crowding

By: Brian Franklin, Sharif Vakili, Robert S. Huckman, Sarah Hosein, Nicholas Falk, Katherine Cheng, Maria Murray, Sheila Harris, Charles A. Morris and Eric Goralnick
Delayed access to inpatient beds for admitted patients contributes significantly to emergency department (ED) boarding and crowding, which have been associated with deleterious patient safety effects. To expedite inpatient bed availability, some hospitals have... View Details
Keywords: Health Care Delivery; Emergency Room; Operations Improvement; Operations Management; Health Care and Treatment; Service Delivery; Operations; Management; Performance Improvement; Service Operations
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  • 23 Sep 2015
  • HBS Seminar

Ohad Barzilay, Tel Aviv University

  • Web

Cases & Teaching Notes - Institute For Strategy And Competitiveness

institution for cancer care, education, and research. Since 1996, it had successfully reorganized itself from a cancer hospital that was physically organized around clinical... Feb 2017 (Revised Apri 2018) HBS Case Collection Oak Street... View Details
  • Web

Academics - Health Care

care organization Redesigning urgent care triage for a major academic hospital Developing a China business model for a large pharmaceutical company Cross-Registration HBS students may take graduate-level courses at several other schools... View Details
  • Article

Resilience vs. Vulnerability: Psychological Safety and Reporting of Near Misses with Varying Proximity to Harm in Radiation Oncology

By: Palak Kundu, Olivia Jung, Amy C. Edmondson, Nzhde Agazaryan, John Hegde, Michael Steinberg and Ann Raldow
Background
Psychological safety, a shared belief that interpersonal risk taking is safe, is an important determinant of incident reporting. However, how psychological safety affects near-miss reporting is unclear, as near misses contain contrasting cues that... View Details
Keywords: Psychological Safety; Near-miss Reporting; Health Care and Treatment; Safety
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  • 07 Jun 2023
  • Blog Post

My One Case: MBA Class of 2023 Looks Back

derives from removing friction and obstacles for workers while allowing them to create more value. Kevin Huang (MD/MBA 2023) Kevin is a member of Section G. He will be joining Brigham and Women’s Hospital as a resident physician in... View Details
  • 01 Sep 2023
  • News

Elevator Pitch: Standard of Care

traditional operating room costs about $45 per minute,” Teodorescu says. “Our goal is to get the total cost for SurgiBox to just $90 by the end of 2023. If we can achieve that, it will establish a new standard of care in parts of the world where View Details
Keywords: entrepreneurship; healthcare; surgery; Ukraine; Ambulatory Health Care Services; Health, Social Assistance
  • 01 Oct 2001
  • Research & Ideas

How To Make Restructuring Work for Your Company

hospital business and a health insurance business, management decided to split the businesses apart through a corporate spin-off because it realized the businesses were strategically incompatible—the customers of one business were... View Details
Keywords: by Stuart C. Gilson
  • Web

Systems Integration - Institute For Strategy And Competitiveness

Concentrating volume by medical condition and moving non-acute care out of heavily resourced hospital facilities improves outcomes and reduces costs. When providers integrate care across a network of facilities, and in conjunction with... View Details
  • 01 Mar 2024
  • News

Game On

It’s raining in Sarasota. And not a light sprinkle but a proper, Florida drenching, so the outdoor courts at the Pickleball Club’s Lakewood Ranch location are deserted. Inside is a different story. Most of the 12 courts are in play. With four people to a court, all... View Details
Keywords: Jen McFarland Flint; photographed by Edward Linsmier; Amusement, Gambling, and Recreation Industries; Arts, Entertainment
  • 18 Dec 2012
  • First Look

First Look: December 18

directions of change on processing times. Using data from 283 hospitals, we find (1) high congestion increases a patient's hospital stay up to 28%, indicating inefficiencies from overloaded resources; (2) a patient stays up to 11.7%... View Details
Keywords: Carmen Nobel
  • Web

Business Fundamentals Course - CORe | HBS Online

for the MBA classroom. While I originally enrolled in CORe to determine if I wanted to pursue an MBA, I ended up using the knowledge I gained from CORe to interview for and land my current job. Kali Pfaff Operations Strategist at University View Details
  • 01 Dec 2023
  • News

Drop Everything, Read This

The Bookshelf Rick Rubin is one of the greatest music producers of all time. His book, The Creative Act: A Way of Being, is about the creative process and is based on his experiences with era-defining musicians. He encourages the reader to be open to clues and... View Details
Keywords: Publishing Industries (except Internet); Information
  • Web

Geography of Care - Institute For Strategy And Competitiveness

performed every procedure in an aim to provide a full set of services in every location. While that strategy was effective when hospitals had little to offer, the ever increasing complexity of medical care today means that every View Details