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  • 14 Jul 2014
  • Research & Ideas

Pay Attention To Your ‘Extreme Consumers’

appreciate as well." A Complementary Research Method Finally, some teams went the extra mile by making themselves extreme consumers. A group of students working on developing a new rice cooker conducted the usual surveys of consumers in... View Details
Keywords: by Michael Blanding
  • 10 Oct 2017
  • First Look

First Look at New Research and Ideas, October 10, 2017

https://www.hbs.edu/faculty/Pages/item.aspx?num=53251 August 22, 2017 Harvard Business Review Find the Right Metrics for Your Sales Team By: Cespedes, Frank V., and Robert Marsh Abstract—This article reports the results of a survey of key... View Details
Keywords: Sean Silverthorne
  • 17 Jan 2017
  • First Look

First Look at New Research: January 17

surprisingly, we found that piracy contributed to the decline in music sales but was not the main cause. In this article, we review and respond to recent criticism of our work by Stan Liebowitz in Econ Journal Watch. We show how the use... View Details
Keywords: Sean Silverthorne
  • 14 Jul 2003
  • Research & Ideas

Understaffed and Overworked: What Now?

in business communications. "You'll burn out, your team will resent you, your reputation will suffer, and the work probably won't all get done anyway." Conversely, if you offer resistance to new duties when the company is down,... View Details
Keywords: by Paul Michelman
  • 17 Jun 2011
  • HBS Case

KFC’s Explosive Growth in China

brought on board were also close in a way Shelman found surprising when she spent time with them when researching the case. "There was huge camaraderie evident in the way that the top management team... View Details
Keywords: by Maggie Starvish; Food & Beverage
  • 19 May 2015
  • First Look

First Look: May 19

two months. A team of faculty and students from five Harvard schools attended the Kumbh Mela to learn from the phenomenon. The festival was a planning, organizational, financial, and spiritual success-in stark contrast to the understood... View Details
Keywords: Sean Silverthorne
  • 20 Jan 2010
  • First Look

First Look: Jan. 20

found in only a small number of tasks and functions. In the majority of situations, spans of accountability were wider than spans of control. This "Entrepreneurial Gap" is posited to be a result of management's desire for... View Details
Keywords: Martha Lagace
  • 13 Jul 2020
  • Research & Ideas

Merck CEO Ken Frazier Discusses a COVID Cure, Racism, and Why Leaders Need to Walk the Talk

gives away a drug called Mectizan for river blindness. That's one pill per person per year. And we found it's really hard to get that the last mile to the people who really need it. Okay? So I would say there are two big issues with... View Details
Keywords: by Staff; Pharmaceutical
  • 25 Jul 2005
  • Research & Ideas

Fool vs. Jerk: Whom Would You Hire?

found that if someone is strongly disliked, it's almost irrelevant whether or not she is competent; people won't want to work with her anyway. By contrast, if someone is liked, his colleagues will seek out every little bit of competence... View Details
Keywords: by Tiziana Casciaro & Miguel Sousa Lobo
  • April 2015
  • Article

Measuring Teamwork in Health Care Settings: A Review of Survey Instruments

By: Melissa Valentine, Ingrid M. Nembhard and Amy C. Edmondson

Background: Teamwork in health care settings is widely recognized as an important factor in providing high quality patient care. However, the behaviors that comprise effective teamwork, the organizational factors that support teamwork, and the relationship... View Details

Keywords: Teamwork; Psychometric Properties; Survey Instruments:; Measurement and Metrics; Surveys; Groups and Teams; Health Care and Treatment; Health Industry
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  • 26 Oct 2022
  • Research & Ideas

How Paid Promos Take the Shine Off YouTube Stars (and Tips for Better Influencer Marketing)

reputations, the authors collected data from more than 850 beauty-and-lifestyle YouTube influencers. They evaluated more than 85,000 videos posted over a one-year period that began in 2019 and found that almost 6,000, or 7 percent, were... View Details
Keywords: by Kara Baskin; Technology; Media & Broadcasting
  • 23 Mar 2023
  • Research & Ideas

As Climate Fears Mount, More Investors Turn to 'ESG' Funds Despite Few Rules

Investor interest in social responsibility has skyrocketed in the past three years, even as US regulations to hold companies accountable remain in flux and the environmental, social, and governance (ESG) label itself draws backlash. Investors are willing to pay a... View Details
Keywords: by Rachel Layne; Financial Services
  • 11 Apr 2022
  • Research & Ideas

A World of Difference: What Keeps Companies from Becoming More Inclusive

What I found helps is allowing people to bring back something they were born with, which is curiosity—this genuine interest in discovery—and connecting with others, to understand and learn from them. Something that I learned by taking my... View Details
Keywords: by Jen McFarland Flint
  • 03 Mar 2003
  • Research & Ideas

Top Ten Legal Mistakes Made by Entrepreneurs

IRS argues that the difference in stock price is actually income to the entrepreneur. # 9: Issuing founder shares without vesting. Simply put, vesting protects the members of the founding team who take the... View Details
Keywords: by Staff
  • 21 Feb 2023
  • Research & Ideas

Are Your Employees Passing Up Incentives? Try Promoting the Programs More

communicate them.” The reason might be as simple as employees not knowing about the incentive programs. Leslie John, professor of business administration at Harvard Business School, and a team of researchers View Details
Keywords: by Scott Van Voorhis
  • 16 Mar 2023
  • Research & Ideas

Why Business Travel Still Matters in a Zoom World

Business School Associate Professor Prithwiraj Choudhury examined how, when, and whether nonstop flights could spark an increase in new ideas. In a broad examination of flight and patent data, Choudhury and co-authors found that a 10... View Details
Keywords: by Kara Baskin; Air Transportation
  • 12 May 2020
  • Blog Post

Leaving a Career in Tech for Venture Capital and Entrepreneurship

thinking about the next step of my career. I’d learned a lot at Google while working on some of the biggest mobile apps and products in the world, getting exposure to thinking strategically, managing teams and having impact. However, I... View Details
  • 15 Mar 2011
  • First Look

First Look: March 15

tax policy. Teams and Team Effectiveness in Health Services Organizations Authors:Bruce J. Fried, Sharon Topping, and Amy C. Edmondson Publication:In Health Care Management: Organization Design and Behavior.... View Details
Keywords: Sean Silverthorne
  • Web

News - Institute For Strategy And Competitiveness

Outcomes Through Value Based Care Pilot by Fierce Healthcare Could multidisciplinary care teams improve the cost of care for active-duty personnel and their dependents? It turned out they could—and simultaneously, they View Details
  • 05 May 2020
  • Research & Ideas

China Tariffs and Coronavirus a Double Hit to American Retailers

after a year and a half, companies have still only raised prices by around 2 percent, despite tariffs rising as high as 20 or 25 percent. “There are some mechanisms that retailers seem to be using to avoid increasing prices,” Cavallo says. By comparing prices in the US... View Details
Keywords: by Michael Blanding