Employee Relations - Publications - Faculty & Research

15 Apr 2014
First Look

First Look: April 15

business relations, and then reputation and regulatory relations. The impact on stock price has been much less significant, and this could be attributed to stock prices not reflecting the impact on employee morale and business View Details

Keywords: Sean Silverthorne

22 Feb 2010
Op-Ed

Tragedy at Toyota: How Not to Lead in Crisis

vaunted quality system failed. CEO Toyoda should take personal responsibility by saying that he pushed too hard for growth and neglected quality. By admitting his errors, he gives every Toyota employee permission to acknowledge mistakes... View Details

Keywords: by William George; Auto

29 Apr 2016
News

The First Five Years: Kelly McKenna (MBA 2015)

brand associated with ArtLifting's message of empowerment for artists who are homeless or disabled. Customers see that. Clients see that. More importantly, employees and CEOs are reminded of it every day. And then externally, the... View Details

09 Oct 2019
Research & Ideas

For Better Ideas, Bring the Right People to the Brainstorm

have shown that entrepreneurs generally score higher on this measure. "A classic extroverted person is always sharing stories and anecdotes." The other measure tested, extroversion, relates to how outgoing and social a person... View Details

Keywords: by Michael Blanding

15 Jul 2014
First Look

First Look: July 15

company's sources of advantage over time. The analysis suggests that the effectiveness of a particular business model depends not only on its design (its levers and how they relate to one another) but also, most importantly, on its... View Details

Keywords: Carmen Nobel

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A Rewarding Work Life - Edwin H. Land & Polaroid | Harvard Business School

"Research by the Business Itself," October 5, 1944 31 In the same manner that Land thought about the core purpose of his products emanating from essential human needs, he approached the welfare of his employees in deeply humanistic ways,... View Details

10 Apr 2019
HBS Case

How Entrepreneurs Can Turn Lead Into Gold

financial capital is important, generating human capital and social capital can be just as important, if not more so, and often gets short shrift. “We think there should be a ‘demo day’ for hiring employees or developing social... View Details

Keywords: by Michael Blanding; Financial Services

Profile

Aaron Chadbourne

course in the Elective Curriculum. This summer, Aaron will do back-to-back internships with Bain & Company and UNUM, an insurance company in long-term disability and employee benefits. "I'll work in strategy and operations to... View Details

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Startups: venture-backed, by industry, geography, funding amounts & rounds | Baker Library

Verticals. You can apply additional filters, including location, amount raised, company stage, and employee count. Click Manage Columns to add/remote columns to the display. Export to Excel. Note the company search module limits exports... View Details

September 1993 (Revised January 1997)
Case

Serengeti Eyewear: Entrepreneurship Within Corning, Inc.

By: David A. Garvin and Jonathan West

An entrepreneurial division within Corning, Serengeti Eyewear, has grown rapidly in its brief 10-year history. Now it must decide whether to launch a new line of sunglasses and take on the industry leader. The company has prospered by developing and cultivating... View Details

Keywords: Organizational Design; Management Style; Competitive Strategy; Customer Relationship Management; Employee Relationship Management; Business and Stakeholder Relations; Talent and Talent Management; Corporate Entrepreneurship; Manufacturing Industry

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November 2010
Article

Stress-Test Your Strategy: The 7 Questions to Ask

By: Robert Simons

An economic downturn can quickly expose the shortcomings of your business strategy. But can you identify its weak points in good times as well? And can you focus on those weak points that really matter? I identify seven questions all executives should ask in order to... View Details

Keywords: Business Strategy; Creativity; Success; Customers; Employees; Business and Shareholder Relations; Performance; Risk and Uncertainty; Decision Choices and Conditions

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Online Transforming Customer Experiences Course | HBS Online

Syllabus Enrollment Stories FAQs Enroll Now Key Concepts Design a defined, service-driven value proposition Understand sustainable pricing, the service-profit chain, and customer journeys Motivate employees to deliver exceptional,... View Details

01 Jun 1998
News

Diversity and Community

shrinking labor pool of talented people," Thomas continues, "today's companies are courting and working with diverse constituencies that were all but invisible to firms even a couple of decades ago. It is now widely accepted that workforce diversity helps a company... View Details

Keywords: Garry Emmons

24 Jul 2018
News

How Amy Hood Won Back Wall Street and Helped Reboot Microsoft

At an executive retreat in 2015, Hood lectured senior leaders on the need for more internal and external metrics to keep employees on a measurable path and communicate better to investors. Nadella and Hood hatched a plan to refocus... View Details

13 Oct 2015
First Look

October 13, 2015

contribution rates differ between employees hired before versus after the Roth introduction, which means that the amount of retirement consumption being purchased by 401(k) contributions increases after the Roth introduction. A survey... View Details

19 Mar 2006
Research & Ideas

Do I Dare Say Something?

As every company knows, employees are its greatest resource. It's more than a shame, then, that many workers are either not encouraged or afraid to speak up and communicate ideas at work. Employers are losing valuable knowledge and... View Details

Keywords: by Sarah Jane Gilbert

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Eligibility | New Venture Competition

earlier than February 1 of the year prior to the Competition Full-time equivalent employee head count is no greater than 1.0 Project is a standalone effort and operates independently of existing organizations (including, but not limited... View Details

01 Jun 1999
News

Proposed Chair Would Honor African-American Business Pioneer

career as an independent printing salesman in Washington, D.C., and established the New Negro Alliance, an organization intended to persuade companies doing business in black neighborhoods to hire employees from within those... View Details

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Departments | Employment

Resources The Human Resources Department supports the academic and administrative departments of Harvard Business School (HBS) by providing a variety of services related to any aspect of employment, including organization design,... View Details

15 Dec 2020
Research & Ideas

The Unspoken Messages of COVID-19 Restrictions

the editor-in-chief of Harvard Business School Working Knowledge. [Image: andresr] Related Reading Many Small-Business Employees May Be Close to Losing Health Insurance How to Help Small Businesses Survive... View Details

Keywords: by Danielle Kost; Food & Beverage

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