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- All HBS Web
(865)
- News (134)
- Research (667)
- Multimedia (3)
- Faculty Publications (233)
- 25 Nov 2014
- First Look
First Look: November 25
services. A key tradeoff emerges between the need to motivate observable effort by professionals (best achieved by a MSP) and the need to coordinate decisions that generate spillovers across professionals (best achieved by a vertical... View Details
Keywords: Carmen Nobel
- 06 Feb 2025
- News
How to Judge Your Next Job
Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: Clay Christensen was a legendary professor and thinker and his “Jobs to Be Done” theory—this idea that customers buy products to solve problems—was one of his iconic intellectual contributions.... View Details
- 28 Jan 2014
- First Look
First Look: January 28
economic trends a central economic activity and shed light on the mechanics of financial markets by providing a range of statistics and information about individual firms. They also raised questions that are still relevant today. What is science and what is merely... View Details
Keywords: Sean Silverthorne
- 24 Jun 2014
- First Look
First Look: June 24
trust, employee commitment, and "ownership" behaviors of both employees and clients-could explain and be used to predict up to half of the difference in operating income between agency offices of a... View Details
Keywords: Sean Silverthorne
- 05 Mar 2019
- First Look
New Research and Ideas, March 5, 2019
self-regulatory process aspect of team reflexivity as well as the role of goal setting. Furthermore, we describe the antecedents and outcomes of team reflexivity, the role of motivated information processing, the important role of team... View Details
Keywords: Dina Gerdeman
- 17 Jan 2017
- First Look
First Look at New Research: January 17
Through Social Media: Passable Trust and the Paradox of Non-work Interactions By: Neeley, Tsedal, and Paul Leonardi Abstract—Despite the recognition that knowledge sharing among employees is necessary to enact knowledge strategy, little... View Details
Keywords: Sean Silverthorne
- 30 Nov 2017
- News
Happy Meals (Are Here Again)
orders and have them delivered to their tables—a service often performed by managers. “Now when I see a customer talking to a manager, it’s a good thing,” says Karavites, smiling. Traditionally, the bank of cash registers that separates the customers and the View Details
- 03 Jan 2017
- First Look
January 3, 2017
omission and commission cannot slip undetected into the transaction processing stream. The behavioral and motivational assumptions that underlie these systems are analyzed. Finally, the module described how managers can impose strategic... View Details
Keywords: Carmen Nobel
- 12 Oct 2006
- First Look
First Look: October 12, 2006
danger, or pride motivates greater effort). But emotions can also be at odds with rational behavior (e.g., when pain avoidance leads to an unwillingness to confront difficult decisions, or shame leads to cover-ups, or hubris leads to... View Details
Keywords: Sean Silverthorne
- 17 Sep 2013
- First Look
First Look: September 17
http://www.people.hbs.edu/shanson/shortint_text_20130814_FINAL.pdf September 2013 Organizational Behavior and Human Decision Processes Cheating More for Less: Upward Social Comparisons Motivate the Poorly Compensated to Cheat By: John,... View Details
Keywords: Sean Silverthorne
- 12 Jan 2010
- First Look
First Look: Jan. 12
then used to communicate the common vision to all alliance employees and establish a governance process that keeps everyone focused on achieving the alliance's strategic objectives. Read an excerpt:... View Details
Keywords: Martha Lagace
- 01 Sep 2012
- News
Ideas in Action
older alumni. “We don’t have to wait 40 years to realize these were missed opportunities; simply asking people to anticipate their long-term rather than short-term regrets motivated them to feel less guilty about taking a vacation.”... View Details
- 05 Feb 2001
- Research & Ideas
The Ten Deadly Mistakes of Wanna-Dots
rethinking the way the work of the whole organization is organized. It requires challenging assumptions about customers, internal and external communication, decision making, operating style, managerial behavior, employee View Details
Keywords: by Rosabeth Moss Kanter
- 08 Aug 2018
- News
Getting Life Back in Balance
culture in which all staff should learn through experimentation and by making mistakes. He also supports the idea that employees should enjoy their work and have fun. “Getting the culture right is never easy, but if you interact with... View Details
Keywords: Jennifer Myers
- 11 Dec 2023
- Blog Post
Building Iconic Brands and Brighter Futures: Interview with Glossier CEO, Kyle Leahy
General Manager of E-Commerce role and later GM of North America position, leading thousands of employees and a billion-dollar business. During this time, she also took on new roles in her personal life, marrying her husband Mike and... View Details
Keywords: Consumer Products / Retail
- 11 Mar 2022
- Blog Post
Climate Stories Episode #2: Sam Steyer, Greenwork
because too many customers would get tired of waiting. Jobseekers needed training and connections to good paying jobs, in safe environments. Greenwork seeks companies that provide good-paying jobs with a strong track record of workplace safety. Companies looking for... View Details
- 12 Aug 2008
- First Look
First Look: August 12, 2008
foreknowledge and/or control. Experiment 4 indicates that effects of indirect agency result from a failure to automatically consider the potentially dubious motives of agents who cause harm indirectly. Download the paper:... View Details
Keywords: Sean Silverthorne
- 21 Dec 2022
- News
HBS Community Comes Together in Wake of Ukraine Invasion
Hear From Ukrainian CEOs on the Ground Thursday, April 7, 2022, 12pm to 1pm, Virtual program Ukrainian CEOs are going to extraordinary measures to keep their companies viable and their employees safe, not to mention meeting critical and... View Details
- 07 Feb 2017
- First Look
First Look at New Research: February 7
opportunities to develop skills (“crucible experiences”) and a greater motivation to relocate out of the challenging context. We also find that managers deployed to a challenging context early in their careers continue to experience... View Details
Keywords: Sean Silverthorne
- 09 Aug 2011
- First Look
First Look: August 9
http://kuznets.harvard.edu/~aroth/papers/KesslerRoth_OrganDonationAndAllocation.pdf The Psychological Costs of Pay-for-Performance: Implications for the Strategic Compensation of Employees Authors:Ian Larkin, L. Pierce, and F. Gino... View Details
Keywords: Sean Silverthorne