Publications

01 Dec 2014
News

Forecasting ’15

Health Care: Data-Driven Diagnosis Robert Wah (AMP 175, 2008) President, American Medical Association; Global Chief Medical Officer, Computer Sciences Corporation “We’re entering the third phase of health information technology. The first phase was to get off of paper... View Details

Keywords: Food Services and Drinking Places; Hospitality; Ambulatory Health Care Services; Health, Social Assistance

01 Dec 2014
News

@Soldiers Field

arm might lift a barbell.” The 229 RCs who signed up for lunch roulette were connected with three perfectly randomized HBS classmates. Hosted by the Student Association and the Digital Initiative, the project used an open source computer... View Details

Keywords: John Shad (MBA 1949); Educational Services

04 Sep 2019
News

A Wide Screen Approach

platforms at once. “Nobody had streamed a service at that scale before,” says Wilson. “We were holding our breath, because we were basically betting our business that this was going to be a successful pivot.” It felt like a sharp turn not... View Details

April 2025
Case

Netflix in 2024

By: Jan Rivkin and David Allen

In 2024, Netflix appeared to emerge victorious from the “streaming wars” that it had waged in recent years with the likes of Disney, Warner Bros. Discovery, Apple, and Amazon. What had allowed Netflix not only to succeed in the streaming wars but also to thrive for... View Details

Keywords: Digital Platforms; Internet and the Web; Organizational Culture; Adaptation; Business Strategy; Competition; Success; Entertainment and Recreation Industry; Motion Pictures and Video Industry; United States

08 Jul 2002
Research & Ideas

How to Fashion Your New E-Business Model

Internet. The second major category of e-business model comprises businesses that provide the platform upon which digital businesses are built and operated. The e-business model classification…suggests... View Details

Keywords: by Lynda M. Applegate

29 Oct 2018
Research & Ideas

Hunting for a Hot Job in High Tech? Try 'Digitization Economist'

returns. Digital advertising provides marketers with renewed opportunity to measure advertising effectiveness. Economists draw on both existing theories of advertising and the tools of econometrics to test and evaluate advertising... View Details

Keywords: by Roberta Holland; Technology; Education

19 Mar 2013
First Look

First Look: March 19

http://onlinelibrary.wiley.com/doi/10.1111/nejo.12003/abstract Working PapersInvestment Incentives in Open-Source and Proprietary Two-Sided Platforms Authors:Casadesus-Masanell, Ramon, and Gaston Llanes Abstract We study incentives to... View Details

Keywords: Sean Silverthorne

April 2005 (Revised February 2006)
Case

Monster Networking

By: Thomas R. Eisenmann and David Andrew Vivero

The management at Monster.com, the leading U.S. provider of online recruitment services, must decide how to proceed with Monster Networking (MN), a new business launched in late 2003. MN helps users identify other individuals who can offer career advice. Monster.com... View Details

Keywords: Digital Platforms; Internet and the Web; Social and Collaborative Networks; Recruitment; Service Industry; Employment Industry; United States

25 Aug 2022
News

The Exchange: The Road Ahead for Crypto

that you didn’t in previous incarnations of the web. And more important, the platforms actually have a strong incentive to educate consumers and help them understand. Because once you own your digital... View Details

Keywords: Jen McFarland Flint; Securities, Commodities, and Other Financial Investments; Finance

10 Jun 2022
Blog Post

New Venture Competition 2022: Business and Environment Ventures

anywhere, anytime. SunriseDomingo Garcia-Huidobro, MBA 2022Solar marketplace for Latin America connecting homeowners, qualified local installers, and banks. Our mission is to offer a hassle-free digital View Details

01 Sep 2024
News

Far-Reaching Impact

Above: Teachers in India's daycare system draw on Rocket Learning's digital platform to enhance learning. Photo courtesy Rocket Learning When the news reached Namya Mahajan (MBA 2022) as her HBS graduation... View Details

Keywords: Jennifer Gillespie

Web

Europe - Global Activities 2021

Europe Europe Job-Matching Platforms Address the Refugee Crisis Pictured: The European refugee crisis continues to escalate—between 2011 and 2019 alone, more than 6 million people applied for asylum in the European Union. The assignment... View Details

February 2014
Technical Note

Mobile Broadband and the Telecommunications Industry in 2011

By: Lynda M. Applegate, Kerry Herman and Christine Snively

Mobile broadband carriers provide network access to the Internet for a range of devices (typically portable or mobile), including consumer devices such as smartphones, tablets and E-Readers, but also a host of new emerging devices. Mobile broadband networks enable data... View Details

Keywords: Telecommunications; Mobile and Wireless Technology; Applications and Software; Information Infrastructure; Digital Platforms; Mobile and Wireless Technology; Telecommunications Industry; Information Technology Industry; Technology Industry; Communications Industry

April 2008 (Revised May 2010)
Case

Visions of Web 3.0

By: Thomas R. Eisenmann and David Andrew Vivero

Explores the Semantic Web, a vision for the next generation of the World Wide Web in which information is stored in machine-readable formats. While the Semantic Web would make information more easily accessible, barriers to its adoption are very high because website... View Details

Keywords: Business Startups; Entrepreneurship; Strategy; Technology Adoption; Digital Platforms; Internet and the Web

Find at Harvard

November 2017
Case

iRobot: Moving Beyond the Roomba

By: Rajiv Lal and Scott Johnson

The makers of the Roomba, a robotic vacuum cleaner, connected the latest version of their product to the Internet. This new feature opened up a wealth of new opportunities and challenges for the company. View Details

Keywords: Irobot; Smart Home; Connected Home; Roomba; Vacuum; Mapping; Internet Of Things; Connected Products; Organizational Structure; Organizational Design; Information Infrastructure; Applications and Software; Digital Platforms; Mobile and Wireless Technology; Consumer Products Industry; Electronics Industry; Manufacturing Industry; Technology Industry; United States