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Show Results For
- All HBS Web
(1,182)
- People (2)
- News (232)
- Research (783)
- Events (2)
- Multimedia (1)
- Faculty Publications (253)
- 18 Sep 2012
- First Look
First Look: September 18
initial socialization focused on personal identity (emphasizing newcomers' authentic best selves) led to greater customer satisfaction and employee retention after six months, compared to (a) socialization... View Details
Keywords: Sean Silverthorne
- 28 Jul 2014
- Blog Post
Mid-summer Update
Business System) and witnessed its culture in action at “ground zero”. There was much emphasis on being data-driven and self-driven. We spoke to past MBA interns who have joined the company full-time and have done exceptionally well. We learned about new HR View Details
Keywords: Manufacturing
- Web
Buy Now, Pay Later: Research Links - Manuscript Collections
library’s collections. Briggs Motor Sales Company Records, 1925-1946 Collection Guide The Briggs Motor Sales collection offers a relatively rare glimpse into the way an early twentieth-century car dealership helped its customers find... View Details
- 16 Sep 2022
- Blog Post
Climate Stories Episode #9: Shelly Xu (MBA 2021) Reducing Waste Through Beautiful Design
local workers who are deemed “climate refugees.” You can purchase them on her website. In the year and a half since her 2021 HBS graduation, Shelly has raised $1.2 million in an oversubscribed pre-seed round funded largely by customers... View Details
- 23 Dec 2002
- Research & Ideas
Partnering and the Balanced Scorecard
diverse units, employees, and constituencies. In this chapter, we describe how effective leaders customize their organization's measurement and management system to partner with their employees for strategy implementation. We also discuss... View Details
Keywords: by Robert S. Kaplan & David P. Norton
- 19 Apr 2011
- First Look
First Look: April 19
stocks. Together, these tendencies generate geographically varying demand for dividends. Firms headquartered in areas where seniors constitute a large fraction of the population are more likely to pay dividends, initiate dividends, and... View Details
Keywords: Sean Silverthorne
- 08 Apr 2008
- First Look
First Look: April 8, 2008
Offshore Wind Energy in the USA Harvard Business School Case 708-022 Cape Wind is an extreme example of NIMBY—not in my backyard syndrome. This is the first offshore wind project planned for the United States, in Nantucket Sound, just south of Cape Cod, Massachusetts.... View Details
Keywords: Martha Lagace
- 01 Dec 2010
- News
The Transformers
idea was to take the best thinking of the for-profit sector and customize it in ways that would actually make it useful for nonprofits,” recalls Bradach. “We really were in uncharted territory and learning as much as we were teaching,”... View Details
- Web
Systems for Scaling Ventures (SSV) - Course Catalog
actively apply tools. This course is for founders, joiners, investors, and consultants aspiring to create value by designing (or helping design) the management systems necessary to bring new ventures from early-stage startups to growth-stage and beyond. Early-stage... View Details
- 25 Oct 2016
- First Look
October 25, 2016
analysts, to consumers—need to know about how new products and services are expected to perform in the marketplace. The book develops a compelling framework that connects the rich academic knowledge on innovation diffusion with that on View Details
Keywords: Sean Silverthorne
- Person Page
Media
Media
This lists media reports covering my firm dollarDEX Investments or me (or my colleagues), or columns written by me (or my colleagues). There are all... View Details
- 26 Jan 2016
- First Look
January 26, 2016
Allianz Turkey executives focus their initial efforts on the claims process of the automobile insurance business—a lowly rated segment of the insurance industry by their policyholders. They begin by creating a map of the View Details
Keywords: Sean Silverthorne
- 08 Nov 2010
- Research & Ideas
How to Fix a Broken Marketplace
markets must also overcome the fact that some transactions are considered repugnant, especially in the infancy of an industry. (For instance, life insurance—in which companies essentially place bets on when a customer will die—used to be... View Details
- 01 Nov 2016
- First Look
First Look - November 1, 2016
investment strategy of VCs in recent years—an increased prevalence of a “spray and pray" investment approach—where investors provide a little funding and limited governance to an increased number of startups that they are more likely to abandon, but where View Details
Keywords: Sean Silverthorne
- 02 Feb 2004
- Research & Ideas
Mapping Your Corporate Strategy
more powerful than 1,000 words (or even twenty-five ad hoc performance measures). The financial and customer objectives describe the outcomes the organization wants to achieve; objectives in the internal and learning and growth... View Details
Keywords: by Martha Lagace
- 04 Sep 2019
- News
Clicks and Mortar
has to create a branded experience that goes beyond the purely transactional—one that aims to build a relationship with the customer and communicate the brand in an experiential way. There’s still a purpose for physical shopping in... View Details
- 21 Jun 2010
- Research & Ideas
Strategy and Execution for Emerging Markets
very interesting laboratory. Free market principles were introduced initially under the authoritarian regime. Compared with other emerging markets anyway, Chile has since become a paragon of reasonably good governance. Its process of... View Details
Keywords: by Martha Lagace
- 23 Mar 2020
- Research & Ideas
Product Disasters Can Be Fertile Ground for Innovation
slower; image quality was inferior, at least initially for certain applications; and “our understanding is that it also produced unfamiliar image textures that required retraining of radiologists.” Users will pay you for safety These... View Details
- 23 Oct 2019
- News
Preparing Leaders to Leverage Artificial Intelligence
learning techniques to draw conclusions that weren’t possible with traditional methods, and creating new machine learning approaches and algorithms. They have published more than 70 cases that address AI uses such as how to improve View Details
- 23 May 2019
- News
Marla Beck, MBA/MPA 1998
for cosmetics needed to be more customer focused, so in 1999 she launched Bluemercury, a retailer of high-end beauty products. Perhaps the most obvious evidence that Beck’s thoughtful strategy and hard work have disrupted the beauty... View Details
Keywords: Susan Young