Cross Functional Management - Publications - Faculty & Research

06 Nov 2018
First Look

New Research and Ideas, November 6, 2018

others wanted to work for them and grow under them. Premised on the belief that providing high-quality feedback was a critical function of effective managers, he launched a Radical Candor initiative, based on tech veteran Kim Scott’s book... View Details

Keywords: Dina Gerdeman

01 Aug 2008
What Do You Think?

Has the Time Come for “Stretch” in Management?

that stretch, by itself, is not a useful management concept. Nishant Miglani pointed out that "as a complement to stretch, GE also had this notion of the 'boundaryless organization' ..." Matthew Tuttle suggested that... View Details

Keywords: by Jim Heskett

16 Jan 2012
Research & Ideas

Private Meetings of Public Companies Thwart Disclosure Rules

senior management at public firms still spends a lot of time in private powwows with hedge fund managers at corporate headquarters, road shows, or conferences—an average of 17 to 26 days per year for each... View Details

Keywords: by Carmen Nobel; Financial Services

02 Jun 2003
What Do You Think?

What Can Aspiring Leaders Be Taught?

undergraduate or graduate level of education for leadership, such efforts should strive to provide a context in which individuals can draw their own conclusions regarding such topics of vital importance for future leaders. Further, courses in View Details

Keywords: by James Heskett

22 Jun 2021
Research & Ideas

The COVID-19 Mutiny: When Teams Leave and Take Their Clients

instruments intended for worst-case scenarios. If you’re an OldCo leader looking to proactively manage defection risk, you should: Stay close to your teams. Pre-pandemic, office culture functioned as a kind... View Details

Keywords: by Robin Abrahams, Boris Groysberg, and Steven L. Manchel

03 Jul 2018
What Do You Think?

Should CEO Satya Nadella Cancel Microsoft’s Contract with ICE?

moral leadership, it needs to carefully examine and discuss issues that cross the line from legal to immoral. Microsoft needs to show its employees that it takes the issue of separation ( of families by ICE) seriously. How it does that... View Details

Keywords: by James Heskett; Computer; Technology

04 Nov 2002
Research & Ideas

From Lone Star to Team Player

keep rewarding and promoting them. Managers may feel that they need them, of course, as they do perform well. So it is pretty gutsy to fire them in today's rather poor economic environment. But if you're really serious about building a... View Details

Keywords: by Mallory Stark

12 Jul 2006
Research & Ideas

Competition the Cure for Healthcare

business unit structures in management thinking, except that healthcare is still stuck in the functional model. These forms of competition and organization have also been institutionalized in medical... View Details

Keywords: by Roger Thompson; Health

30 Mar 2003
Research & Ideas

How Your Employees and Customers Drive a New Value Profit Chain

executives to provide on-the-scene examples of how the organization's values are lived on the job is important. This invariably requires a larger-than-normal travel and communication budget, incentives for top management executives to... View Details

Keywords: by Manda Mahoney

07 Dec 2011
Research & Ideas

Are Creative People More Dishonest?

a seven-point scale, how likely they would be to behave unethically in each instance. Finally, the respondents reported how much creativity was required in their respective jobs, with three managers in the executive office rating the... View Details

Keywords: by Carmen Nobel; Advertising

26 Jul 2006
Research & Ideas

The Strategic Way to Go to Market

the selling process moves on. Several years and band-aids later, managers may realize that their channels serve neither their customers nor their channel partners well, but it is too late. Q: What are channel stewards and what role would... View Details

Keywords: by Sean Silverthorne

12 Feb 2013
First Look

First Look: Feb. 12

PublicationsOne-Switch Conditions for Multiattribute Utility Functions Authors:Abbas, Ali E., and David E. Bell Publication:Operations Research Abstract We introduce a variety of new independence conditions for multiattribute utility... View Details

Keywords: Sean Silverthorne

19 Mar 2013
First Look

First Look: March 19

CEO-doubled during this period, this growth was driven primarily by an increase in functional managers rather than general managers, a phenomenon we term "functional centralization." Using panel... View Details

Keywords: Sean Silverthorne

01 Aug 2012
What Do You Think?

Should CEOs Worry About ‘Too Big to Succeed?’

management of all resources that surround that particular scale of operation." Questions raised by Salli's and other of the comments include the following: Can leaders sense successfully when an entity is View Details

Keywords: by James Heskett; Manufacturing; Financial Services

04 Sep 2007
Research & Ideas

Jumpstarting Innovation: Using Disruption to Your Advantage

More importantly, when the CEOs were asked "What's your past level of success in managing significant change?" only 15 percent said they had been "very successful." Another 15 percent said they had had "little or... View Details

Keywords: by Lynda M. Applegate

02 Apr 2012
Research & Ideas

Do Online Dating Platforms Help Those Who Need Them Most?

we already know. The functionality of these businesses is clear, but their immense popularity can be perplexing. After all, people managed to get married and maintain friendships for eons before the Web ever... View Details

Keywords: by Carmen Nobel; Technology

09 Feb 2004
Research & Ideas

Got a New Strategy? Now Make it Happen

whole set of interdependent players—the CEO, the senior leadership team, and managers down the line. This won't happen without a collective, public conversation. By "collective" we mean that several levels of View Details

Keywords: by Michael Beer & Russell A. Eisenstat

15 Oct 2012
Research & Ideas

Why Business IT Innovation is so Difficult

and Operations Management Unit at HBS. "The longer we take to figure this out, the more likely we're going to have a few of the best firms pulling way ahead based on this competitive advantage." More Likely To Go Radical In her research,... View Details

Keywords: by Maggie Starvish

19 Nov 2001
Research & Ideas

Wrapping Your Alliances In a World Wide Web

business together and so are willing to invest resources in building a highly functional link, especially one that allows their information systems to interact on routine tasks without human intervention. This intervention is costly and... View Details

Keywords: by Andrew McAfee

12 Oct 1999
Research & Ideas

Value Judgments: Business Ethics Across Borders

"As different cultural traditions meet in the marketplace and inside organizations, managers face tough choices about the values that they and their organizations will live by," HBS professor Lynn Sharp Paine told participants... View Details

Keywords: by Judith A. Ross

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