Publications

Web

HBS - The year in Review

Faculty Brian K. Baik Accounting & Management Sebastian Hillenbrand Finance Ebehi Iyoha Entrepreneurial Management Elisabeth Kempf Finance Jacqueline Ng Lane Technology & Operations Management Joseph Pacelli Accounting & Management... View Details

25 Jan 2021
Book

In a Nutshell, Why American Capitalism Succeeded

How did the United States become the world’s center of business growth following its founding in 1776? Surely a number of nations had powerful natural resources, stable financial and legal institutions, and dynamic entrepreneurs over that same span. Why was American... View Details

Keywords: by Sean Silverthorne; Manufacturing

07 Jul 2019
HBS Case

Walmart's Workforce of the Future

explores how technology and demographics are changing the way companies like Walmart, and their workers, operate. “The pace of change in the retail sector is truly extraordinary,” says Kerr, the D’Arbeloff Professor of Business... View Details

Keywords: by Julia Hanna; Retail

01 Feb 2022
Book

Innovation Isn’t Just for Startups: How Big Companies Can Succeed

team. She reshaped the vision to make it a personal quest to create a computing environment to transform medicine and set a target, which many regarded as crazy, of building a one-billion-dollar business... View Details

Keywords: by Lane Lambert

18 Apr 2007
HBS Case

How Magazine Luiza Courts the Poor

the United States. We've been unable to crack that code of 'courting the poor' in any systematic way, so I wanted to investigate further." Frei, a member of the HBS Technology and Operations Management Unit, uses the case in the... View Details

Keywords: by Julia Hanna; Retail

2007
Working Paper

Competition in Modular Clusters

By: Carliss Y. Baldwin and C. Jason Woodard

The last twenty years have witnessed the rise of disaggregated "clusters," "networks," or "ecosystems" of firms. In these clusters the activities of R&D, product design, production, distribution, and system integration may be split up among hundreds or even thousands... View Details

Keywords: Price; Profit; Digital Platforms; Industry Clusters; Competition; Horizontal Integration; Vertical Integration

Read Now

September 2008 (Revised August 2009)
Case

VMware, Inc., 2008

By: David B. Yoffie, Andrei Hagiu and Michael Slind

Paul Maritz took the helm of VMware in July 2008, just as the company confronted a radically new competitive environment. Since its founding in 1998, VMware had been the leading provider of virtualization software. Now it faced the kind of threat that every software... View Details

Keywords: History; Digital Platforms; Competition; Decision Choices and Conditions; Applications and Software; Business Strategy

04 May 2015
Research & Ideas

Need to Solve a Problem? Take a Break From Collaborating

Got a problem? Throw some collaboration software at it. It's a common strategy among today's managers: Organizations spend a lot of money on technology that enables employees to tackle problems collectively. Hence, the market is rife with... View Details

Keywords: by Carmen Nobel; Video Game; Web Services

28 Nov 2018
HBS Case

On Target: Rethinking the Retail Website

team with data scientists and others trained in computer science, math, statistics, and physics, including many who held doctorates. To attract the best people, Target knew it had to keep at least part of its data operation in Silicon... View Details

Keywords: by Dina Gerdeman; Retail

Web

Advisory Board - Entrepreneurship

existing material handling systems. Prior to joining Webvan, Mick spent three years in product marketing at Apple Computer as a Product Manager where he helped move many new technologies into the standard... View Details

18 Mar 2013
HBS Case

HBS Cases: LEGO

play" and "quality in every detail" that was distributed to everyone in the company. Like his father, Godtfred paid careful attention to every aspect of the business, applying, for example, his knowledge of material science and production View Details

Keywords: by Maggie Starvish; Entertainment & Recreation

Web

Business History - Faculty & Research

safety, morals, and health could be protected. Article Intermediary Functions and the Market for Innovation in Meiji and Taisho Japan By: Tom Nicholas and Hiroshi Shimizu Japan experienced a transformational phase of technological... View Details

20 Sep 2017
Research & Ideas

The Three Types of Leaders Who Create Radical Change

likely someone who has studied, lived, or experienced something beyond the norms in a given environment and thus is able to create a vision of a different future that nonetheless makes sense to, and captivates, those living within the... View Details

Keywords: by Carmen Nobel

September 2018 (Revised November 2018)
Case

Careem: Base Camp or Mountain Peak? Designing an OS for Scaling

By: Shikhar Ghosh, Gamze Yucaoglu and Alpana Thapar

This case focuses on designing a fast growing organization. It is part of a two-case set that is taught together to cover the scaling journey.
Careem, a Dubai-based ride-hailing service aimed to ‘simplify and improve the lives of people, and build an awesome... View Details

Keywords: Scale; Values; Rights; Operating Systems; Business Startup; Transportation; Organizational Design; Entrepreneurship; Information Technology; Organizational Culture; Values and Beliefs; Decision Making; Managerial Roles; Dubai; United Arab Emirates; Middle East

30 Mar 2003
Research & Ideas

The Future of IT Consulting

Johnston: Your research refers to the PC in the 80's and the Internet in the 90's as triggers of explosive growth for the IT consulting industry. Have you identified a third trigger for this decade? Nolan and Bennigson: The trigger in this decade underlying autonomous... View Details

Keywords: by Sarah Jane Johnston; Consulting

29 Jun 2007
First Look

First Look: June 29, 2007

analyses, specifically, to compute net present value (NPV) internal rate of return (IRR) and payback period. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=207121 Vivaldi Food Concepts—The Start-up of... View Details

Keywords: Martha Lagace

Web

Health Care - Faculty & Research

evolve its offerings so that they appeal to radiologists and cardiologists, the largest purchasers of ultrasound systems. March 2014 (Revised December 2014) Case Vision 2020: Takeda and the Vaccine Business By: John A. Quelch and Margaret... View Details

March 1993 (Revised June 1994)
Case

Intel Corporation: Going into OverDrive

In May 1992, Intel Corp., the leading supplier of microprocessors for IBM-compatible personal computers, announced the retail availability of OverDrive processors, a new line of performance upgrades for the Intel 486 series of microprocessors. The case chronicles the... View Details

Keywords: Change Management; Expansion; Product Marketing; Computer Industry; Computer Industry; Computer Industry