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- All HBS Web
(1,643)
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- News (420)
- Research (1,033)
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- Multimedia (3)
- Faculty Publications (249)
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- 20 Dec 2016
- First Look
December 20, 2016
instant availability of funds invested in liquid assets overseas, thereby limiting firms’ ability to rapidly and/or aggressively respond to competitive market conditions. More specifically, we show that the effects of cash holdings on... View Details
Keywords: Carmen Nobel
- 03 Feb 2016
- Research & Ideas
The State of Customer Service Leadership
the short-sighted and inward-looking approach to marketing that focuses on the needs of the company instead of defining the company and its products in terms of the customers' needs and wants. If IKEA founder and CEO Ingmar Kamprad had... View Details
- 07 Apr 2009
- First Look
First Look: April 7, 2009
countries serving on the board are rewarded with an average $60 million "bonus" in IBRD loans. This is more likely driven by soft forces like boardroom culture rather than by the power of the vote itself. We find no significant View Details
Keywords: Martha Lagace
- 10 Mar 2011
- What Do You Think?
To What Degree Does the Job Make the Person?
nervy things some CEOs and dictators do once in power." Others were more nuanced in their conclusions. For example, Ajay Kumar Gupta wondered whether the research linking jobs to changes in hormonal balance relates only to those who... View Details
Keywords: by James Heskett
- 21 Jan 2009
- First Look
First Look: January 21, 2009
Working PapersLetting Misconduct Slide: The Acceptability of Gradual Erosion in Others' Unethical Behavior (revised) Authors:Francesca Gino and Max H. Bazerman Abstract Previously titled "Slippery Slopes and Misconduct: The Effect... View Details
Keywords: Martha Lagace
- 15 Oct 2012
- Research & Ideas
Why Business IT Innovation is so Difficult
Harvard Business School professor Kristina Steffenson McElheran studies the effect of information technology on business process innovation. It's a topic, she is sometimes told, that is, well, less than exciting. "I've had people say to... View Details
Keywords: by Maggie Starvish
- 19 Jul 2004
- Research & Ideas
Why Innovations Sit on the Shelf
it's also the reason why many technically excellent innovations get stuck inside an organization and never make it to market. According to our studies, the most effective way for a leader to realign his company is to facilitate open and... View Details
- 11 Feb 2008
- Research & Ideas
Does Democracy Need a Marketing Manager?
effectively to voters? A: While around a fifth of U.S. adults are political partisans, about half don't participate. If citizens think their vote will not matter, see no important differences among the candidates, encounter barriers to... View Details
Keywords: by Sean Silverthorne
- 02 Jan 2018
- First Look
First Look at New Research and Ideas, January 3, 2018
https://www.hbs.edu/faculty/Pages/item.aspx?num=53646 January–February 2018 Harvard Business Review The New CEO Activists By: Chatterji, Aaron K., and Michael W. Toffel Abstract—Though corporations have been lobbying the government and... View Details
Keywords: Sean Silverthorne
- 07 Aug 2007
- First Look
First Look: August 7, 2007
that both effects are operative. Instrumental variables analysis indicates that plausibly exogenous changes in payout policy result in shifting institutional ownership patterns. Similarly, exogenous changes in the tax code indicate that... View Details
Keywords: Martha Lagace
- 04 Jun 2013
- First Look
First Look: June 4
Clinic has long had a reputation for medical excellence. But in 2009 the CEO acknowledged that patients did not think much of their experience there, and he decided to act. Since then the Clinic has leaped to the top tier of... View Details
Keywords: Sean Silverthorne
- 05 Jun 2014
- Research & Ideas
Fixing the ‘I Hate Work’ Blues
also dramatically reduces the number of layers between the CEO and first-line staff. I know many extremely effective executives, including Mayo Clinic CEO John Noseworthy and... View Details
Keywords: by Bill George
- 25 May 2010
- First Look
First Look: May 25
energy intensive. This effect is quantitatively substantial: going from the 25th to the 75th percentile of management practices is associated with a 17.4% reduction in energy intensity. Better managed firms are also significantly more... View Details
Keywords: Martha Lagace
- 31 Dec 2012
- Research & Ideas
Most Popular Stories of 2012
Published: March 5, 2012 The stuffy department store chain has become emboldened under new CEO Ron Johnson, with plans for an innovative store upgrade, simplified prices, and a brand polish. Professor Rajiv Lal discusses whether Johnson... View Details
Keywords: by Staff
- 19 Jun 2012
- First Look
First Look: June 19
have delayered, flattened firms can exhibit more control and decision making at the top. Managers take note. Flattening can lead to exactly the opposite effects from what it promises to do. Read the paper:... View Details
Keywords: Sean Silverthorne
- 16 Apr 2019
- First Look
New Research and Ideas, April 16, 2019
ecosystem of complements, a 1% increase in the use of nonpecuniary OSS leads to an increase in value-added productivity of between 0.002% and 0.008%. This effect is smaller for larger firms, and the results indicate that prior research... View Details
Keywords: Dina Gerdeman
- 03 Apr 2007
- First Look
First Look: April 3, 2007
Middle East: Measuring Sales Force Effectiveness Harvard Business School Case 106-063 Nutricia's Middle East and African region is transitioning from a trading to a customer focus. CEO Ernest Vandenbussche... View Details
Keywords: Martha Lagace
- 20 Oct 2015
- First Look
October 20, 2015
broadly consistent with theory. Quantitatively, the network-based propagation is larger than the direct effects of the shocks. We also show quantitatively large effects from the geographic network, capturing... View Details
Keywords: Sean Silverthorne
- 22 Apr 2013
- Research & Ideas
Earth Day: Recent Research on Sustainability
Recent articles have looked at research into the history, efficacy, and social responsibility found at the intersection of business and the environment. Here is a sample of some of the latest work from the School. How CEOs Sustain... View Details
- 27 Jul 2011
- Research & Ideas
Customer Loyalty Programs That Work
president and CEO of grocery chain Stop & Shop. In 2007, certain brands of pet food manufactured in China and sold at several locations were found to be contaminated with melamine. Many pets became sick, and some even died. Through it... View Details