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    David Ager

    David Ager is a Senior Lecturer in Executive Education.  He engages CEOs, CHROs, and their teams to design and deliver customized executive development experiences for executive, senior and high potential leaders.  The companies hail from diverse sectors including... View Details

    • Research Summary

    Competitive Strategy

    Anita M. McGahan and Michael E. Porter and are completing a series of statistical papers on the sources of company and industry profitability. Based on a large new database on the profitability of U.S. business segments between 1981 and 1994, their research examines... View Details
    • 15 May 2014
    • Video

    Behind the Scenes of the New Venture Competition

    • October 2004
    • Case

    Continuing Transformation of Asahi Glass, The: Implementing EVA

    By: Mihir A. Desai, Masako Egawa and Yanjun Wang
    This case explores the use of EVA--economic value added--methodology at Asahi Glass. EVA is among the changes initiated by the CEO aimed at transforming Asahi Glass from a traditional Japanese company to a global firm. Other changes included a corporate reorganization... View Details
    Keywords: Restructuring; Change Management; Global Strategy; Corporate Governance; Recruitment; Management Analysis, Tools, and Techniques; Performance Evaluation
    Related
    • 2018
    • Speaking truth: Mobilizing Change Through Artistic Expression

    How I Found My Voice

    • 12 Sep 2023
    • Cold Call Podcast

    Can Remote Surgeries Digitally Transform Operating Rooms?

    Keywords: Health
    • 22 Jul 2011
    • Working Paper Summaries

    Corporate Social Responsibility and Access to Finance

    Keywords: by Beiting Cheng, Ioannis Ioannou & George Serafeim

      Stefan H. Thomke

      Stefan Thomke (sthomke@hbs.edu), an authority on the management of innovation, is the William Barclay Harding Professor of Business Administration at Harvard Business School. He has worked with firms on product, process, and... View Details

      Keywords: aerospace; automobiles; automotive; banking; biotechnology; chemical; computer; defense; electronics; health care; high technology; home video games; information technology industry; manufacturing; marketing industry; pharmaceuticals; plastics; semiconductor; service industry; telecommunications; video games
      • 2010
      • Working Paper

      Conceptual Foundations of the Balanced Scorecard

      By: Robert S. Kaplan
      David Norton and I introduced the Balanced Scorecard in a 1992 Harvard Business Review article (Kaplan & Norton, 1992). The article was based on a multi-company research project to study performance measurement in companies whose intangible assets played a central role... View Details
      Keywords: Asset Management; Balanced Scorecard; Management Systems; Performance Improvement; Strategy
      Related
      • September–October 2017
      • Article

      Why Do We Undervalue Competent Management?: Neither Great Leadership Nor Brilliant Strategy Matters Without Operational Excellence

      By: Raffaella Sadun, Nicholas Bloom and John Van Reenen
      A recurring message in business education is that you can’t compete on the basis of management processes because they’re easily copied. Operational effectiveness is table stakes in the competitive universe, it is often assumed, and thus cannot serve as a sustainable... View Details
      Keywords: Management; Management Analysis, Tools, and Techniques; Management Practices and Processes; Performance Effectiveness
      Related
      • 18 Jan 2019
      • News

      A third of US workers have left a job due to caregiving responsibilities

      • 23 Mar 2016
      • News

      You’re Excited, Not Nervous. You Just Keep Telling Yourself That.

      • February 1995
      • Case

      Old Colony Associates, The

      By: John J. Gabarro and Andrew P. Burtis
      The first case in a four-part case series that outlines the events leading up to a performance appraisal interview. Describes the background of the company. A rewritten version of an earlier case. View Details
      Keywords: Performance Evaluation; Business Processes
      Related
      • 11 Sep 2013
      • News

      Employers’ blind spot that causes hiring mistakes

      • 28 Mar 2013
      • News

      Advancing the World's Leading Women

      • 02 Jan 2013
      • News

      Should Pay-for-Performance Compensation be Replaced?

      • 2006
      • Book

      Science Business: The Promise, the Reality, and the Future of Biotech

      By: Gary P. Pisano
      Why has the biotechnology industry failed to perform up to expectations—despite all its promise? In Science Business, Gary P. Pisano answers this question by providing an incisive critique of the industry. Pisano not only reveals the underlying causes of... View Details
      Keywords: Science; Business Ventures; Biotechnology Industry
      Related
      • 25 Oct 2011
      • Research & Ideas

      Chasing Stars: Why the Mighty Red Sox Struck Out

      sports, a two-year campaign to acquire star performers with extraordinary multimillion-dollar, multiyear contracts. “It seems like more and more in our economy, we believe if you were a star somewhere else, we can bring you over and right... View Details
      Keywords: by Carmen Nobel; Sports; Banking
      • 05 May 2009
      • First Look

      First Look: May 5, 2009

      Survive—Thrive: Leading Innovation in Good Times and Bad Authors:Lynda M. Applegate and Bruce Harreld Abstract Battered by contracting markets and frozen credit, many businesses today are fighting for survival. Indeed, the current global... View Details
      Keywords: Martha Lagace
      • 06 Oct 2011
      • What Do You Think?

      How Will the ‘Moneyball Generation’ Influence Management?

      analysis. Many of them could be regarded as "indirect" performance measures, presumably of interest to managers and the investment analysts who regularly examine their work. They included such things as the proportion of new... View Details
      Keywords: by James Heskett