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- All HBS Web (1,869)
- Faculty Publications (340)
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- 09 Nov 2009
- Research & Ideas
Come Fly with Me: A History of Airline Leadership
to entry were eliminated, and many new carriers entered the market. While deregulation resulted in a dramatic increase in air travel, it also fundamentally changed the profit potential of the industry. Under regulation, airlines could bank on steady, stable profits and... View Details
- 13 Mar 2007
- First Look
First Look: March 13, 2007
to developing a strategy map and Balanced Scorecard that places economic, environmental, and social objectives as the highest-level objectives. He faces the challenges of cascading the corporate Balanced Scorecard to operating units... View Details
Keywords: Martha Lagace
- 16 Sep 2015
- Research & Ideas
Can Applied Economics Save Homeless Puppies?
an animal shelter near her hometown. “I visited the shelter to earn a Girl Scout badge, but it immediately became a passion,” she says. More than a decade later she was sitting in a behavioral economics class at Stanford University,... View Details
- 05 Jul 2006
- First Look
First Look: July 5, 2006
prevailing public health system, while operating under the same revenue structure (per capita payments from the Ministry of Health). A highly visible landmark initiative of the Medical School of the Catholic University, success would... View Details
Keywords: Sean Silverthorne
- 15 Jul 2002
- Research & Ideas
Going Green Makes Good Business Sense
Also, people are more attuned to the knowledge that geopolitical strife is influenced by environmental issues, such as how American dependence on Persian Gulf oil colors its behavior in that volatile region. It is only in recent years... View Details
Keywords: by Martha Lagace
- 02 Oct 2007
- First Look
First Look: October 2, 2007
Inner Angels and Demons: What We Have Learned About Want/Should Conflicts and How That Knowledge Can Help Us Reduce Short-Sighted Decision Making Authors:Katherine L. Milkman, Todd Rogers, and Max H. Bazerman Abstract Although observers of human View Details
Keywords: Martha Lagace
- 24 Feb 2014
- Research & Ideas
Uncovering Racial Discrimination in the ‘Sharing Economy’
firms that operate online marketplaces. "Online marketplaces are a great innovation with extraordinary potential, but they also present important challenges, as explored in this paper. We hope companies will design their sites to... View Details
- 25 Nov 2014
- First Look
First Look: November 25
field research methods, this paper connects these achievements to bureaucratic norms, unwritten rules within the state that guide the behavior of public officials and structure their relations with civic agencies outside the state.... View Details
Keywords: Carmen Nobel
- 26 Feb 2013
- First Look
First Look: Feb. 26
call in sick to retain eligibility. Second, employees with perfect pre-program attendance or high productivity suffered a 6% to 8% productivity decrease after program introduction, suggesting they were demotivated by awards for good View Details
Keywords: Sean Silverthorne
- 01 Sep 2009
- First Look
First Look: September 1
18, no. 3 (fall 2009): 817-844 Abstract This paper examines how organizational structure affects behavior and outcomes, studying the performance of different types of venture capital organizations. We find a strong positive relationship... View Details
Keywords: Martha Lagace
- 14 Jan 2014
- First Look
First Look: January 14
Publications January 2014 Harvard Business Review IDEO's Culture of Helping By: Amabile, Teresa, Colin M. Fisher, and Julianna Pillemer Abstract—Leaders can do few things more important than encouraging helping behavior within their... View Details
Keywords: Sean Silverthorne
- 07 Apr 2009
- First Look
First Look: April 7, 2009
between domestic employment conditions and the growth of foreign operations by American firms have led to calls for increased taxation on foreign operations—the so-called "end to tax breaks for companies that ship our jobs... View Details
Keywords: Martha Lagace
- 19 Dec 2005
- Research & Ideas
Public Education Goes to School
working paper, published this year, titled "Promoting a Management Revolution in Public Education." Mallory Stark: How does the PELP program operate? Stacey Childress and Allen Grossman: PELP operates as a learning laboratory... View Details
- 19 Dec 2017
- First Look
New Research and Ideas, December 19, 2017
term scale and scope. Though tractors are now used in nearly every agricultural field operation and in the production of nearly all crops, they first developed with much more limited application. Early diffusion was accordingly rapid in... View Details
Keywords: Carmen Nobel
- 09 Feb 2016
- First Look
February 9, 2016
illustrates what a Strategic Deal Profile is, why it is important, and the issues involved in making such a Profile part of actual selling behaviors and performance management practices. Publisher's link:... View Details
Keywords: Sean Silverthorne
- 13 May 2014
- First Look
First Look: May 13
networking. Drawing from moral psychology research, we posit that this intentional behavior has unintended consequences for an individual's morality. Unlike personal networking in pursuit of emotional support or friendship, and unlike... View Details
Keywords: Sean Silverthorne
- 04 Aug 2009
- First Look
First Look: August 4
there is no significant relationship between service quality and profitability. My findings highlight the importance of attending to process discipline in certain service settings. They also show that too much corporate emphasis on payroll management may motivate... View Details
Keywords: Martha Lagace
- 01 Dec 2015
- First Look
December 1, 2015
Meaningful Relationships Between Brain and Consumer Behavior By: Plassmann, Hilke, and Uma R. Karmarkar Abstract—The goal of this chapter is to give an overview of the nascent field of consumer neuroscience and discuss when and how it is... View Details
Keywords: Sean Silverthorne
- 07 Jun 2019
- Book
Are You a Digital Manager?
might be working with peers in pharmaceuticals or defense to accelerate the development of virtual reality capabilities. In my work, I use the ethnographic methods of anthropology to study transformation as it takes place through shared mindsets and everyday View Details
Keywords: by Martha Lagace
- 21 Jul 2009
- First Look
First Look: July 21
practitioners. Researchers have built upon the work in behavioral decision theory, examining the ways in which negotiators may deviate from rationality. The 1990s brought a renewed interest in social factors, as work on social... View Details
Keywords: Martha Lagace