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  • 07 May 2018
  • Research & Ideas

Why Online Retailers Should Hide Their Best Discounts

they’d shopped there before, and one for customers without them. They found little difference in the buying behavior of the two groups. “Both new and existing customers behave in ways that are beneficial to the seller,” Ngwe says,... View Details
Keywords: by Michael Blanding; Retail
  • 2013
  • Working Paper

Asset Accumulation and Labor Force Participation of Disability Insurance Applicants

By: Pian Shu
Using panel data from the RAND Health and Retirement Study, I show that rejected applicants for Social Security Disability Insurance (SSDI) possess significantly more assets immediately prior to their application and exhibit lower labor force attachment than accepted... View Details
Keywords: Disability Insurance; Asset Accumulation; Labor Force Participation; Assets; Behavior; Employment; Insurance; Insurance Industry; United States
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  • 12 Oct 2011
  • First Look

First Look: October 12

2011) Abstract Organizational culture-the shared assumptions, values, and behaviors that determine "how we do things around here"-can be measured and shaped. In organizations with large numbers of customer-facing employees, it... View Details
Keywords: Sean Silverthorne
  • Web

Impact Stories - Business & Environment

MBA 2009 | Funding Solar’s Future "Altogether, Double Time has financed 36 solar energy projects, which collectively produce roughly 10% of North Carolina’s solar power and power around 30,000 homes in the state." Charles Baron MBA 2013 |... View Details
  • 08 Dec 2009
  • First Look

First Look: Dec. 8

conflict and enhancement within people on two crucial aspects of resolving problems with others: integrative behavior and openness. The results of two studies support the hypotheses that multiple identity conflict is negatively related to... View Details
Keywords: Martha Lagace
  • Fast Answer

Transforming Education Through Social Entrepreneurship

digitization in education. Company/Organizational and Fund Profiles GuideStar Pro - Information about the missions, programs, and finances of more than 1.7 million nonprofit organizations. Foundation Directory Online -... View Details
  • 25 Aug 2010
  • News

Games, Parties, Pranks, and Celebrations

on record-keeping suggested that “bingo therapy” would be good for patieints. Professors Shapiro and Piper told us to knock it off. The two behavior profs were too touchy-feely and could bring themselves only to look the other way. (While... View Details
Keywords: Amusement, Gambling, and Recreation Industries; Arts, Entertainment
  • 2024
  • Working Paper

Smaller than We Thought? The Effect of Automatic Savings Policies

By: James J. Choi, David Laibson, Jordan Cammarota, Richard Lombardo and John Beshears
Medium- and long-run dynamics undermine the effect of automatic enrollment and default savings-rate auto-escalation on retirement savings. Our analysis of 401(k) plans incorporates the facts that employees frequently leave firms (often before matching contributions... View Details
Keywords: Personal Finance; Saving; Retirement; Behavioral Finance; Compensation and Benefits
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  • 16 Mar 2018
  • News

Enabling The Pursuit of Entrepreneurial Dreams

AwesomenessTV was sold to NBCUniversal, the timing was right. “I was wearing many hats at the studio — from business development to finance to marketing and operations. I learned a lot on the job, but thought an HBS education would... View Details
  • 01 Mar 2003
  • News

Three Appointed to Endowed Professorships

Paul A. Gompers, Roy and Elizabeth Simmons Professor of Business Administration Paul Gompers specializes in research on financial issues related to start-up, high growth, and newly public companies. A member of both the Finance and the... View Details
Keywords: fellowships; Colleges, Universities, and Professional Schools; Educational Services
  • 03 Feb 2009
  • First Look

First Look: February 3, 2009

studies conducted in numerous countries and contexts have consistently demonstrated that setting specific, challenging goals can powerfully drive behavior and boost performance. Advocates of goal setting have had a substantial impact on... View Details
Keywords: Martha Lagace
  • 25 Oct 2006
  • Op-Ed

Fixing Executive Options: The Veil of Ignorance

option practices remains unknown, this most recent scandal has deepened the sense in many quarters that option contracts given to managers distort behavior in destructive ways. The ability to play with, and respond to, the many variables... View Details
Keywords: by Mihir Desai & Joshua Margolis
  • Article

Motivated Inferences of Price and Quality in Healthcare Decisions

By: Emily Prinsloo, Kate Barasz and Peter A. Ubel
Policy makers have increasingly advocated for healthcare price transparency, whereby prices are made salient before services are rendered. While such policies may empower consumers, they also bring price to the forefront of healthcare choices as never before, with yet... View Details
Keywords: Healthcare; Price Transparency; Health Care and Treatment; Price; Quality; Perception; Consumer Behavior; Decisions; Insurance
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  • 17 Dec 2020
  • Research & Ideas

The 10 Most Popular Stories of 2020

the large team of researchers looking at COVID-19’s impact on issues of work and organizational psychology, prompting changes for practitioners and human resources professionals. Impact Investing: A Theory of Financing Social... View Details
Keywords: by Dina Gerdeman
  • Article

New Hope for the Expectations Hypothesis of the Term Structure of Interest Rates

By: K. A. Froot
Keywords: Rational Expectations; Yield Curve; Interest Rates; Asset Pricing; Behavioral Finance
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  • 2019
  • Working Paper

Managing Churn to Maximize Profits

By: Aurelie Lemmens and Sunil Gupta
Customer defection threatens many industries, prompting companies to deploy targeted, proactive customer retention programs and offers. A conventional approach has been to target customers either based on their predicted churn probability, or their responsiveness to a... View Details
Keywords: Churn Management; Defection Prediction; Loss Function; Stochastic Gradient Boosting; Customer Relationship Management; Consumer Behavior; Profit
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  • 2009
  • Working Paper

Altruistic Dynamic Pricing with Customer Regret

By: Julio J. Rotemberg
A model is considered where firms internalize the regret costs that consumers experience when they see an unexpected price change. Regret costs are assumed to be increasing in the size of price changes and this can explain why the size of price increases is less... View Details
Keywords: Inflation and Deflation; Price; Marketing; Consumer Behavior; Mathematical Methods
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  • winter 2003
  • Article

Massively Categorical Variables: Revealing the Information in Zip Codes

We introduce the idea of a massively categorical variable, a variable such as zip code that takes on too many values to be treated in the standard manner, and show how to use it directly as explanatory variables in an econometric model. In an application of this... View Details
Keywords: Strategy; Analytics and Data Science; Behavior; Marketing; Standards; Finance
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  • 22 Feb 2022
  • News

Research Brief: The Fresh Start Effect

Humans can be self-destructive. We overindulge in food and fail to make time to exercise, and we delay saving for retirement. Associate Professor John Beshears, whose research focuses on behavioral economics, has identified hope: The idea... View Details
Keywords: Jen McFarland Flint
  • 01 Dec 2016
  • News

Summing Up the New Students

Ave. that it sunk in.” Levana Sani Jakarta, Indonesia CV: Research officer, Genome Institute of Singapore “My background is in biochemistry, so I took the HBX CORe course over the summer to build my finance skills. I imagined myself... View Details
Keywords: Julia Hanna