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Show Results For
- All HBS Web
(15,681)
- People (73)
- News (4,565)
- Research (7,661)
- Events (98)
- Multimedia (128)
- Faculty Publications (4,275)
- January 2012 (Revised September 2015)
- Case
Tough Decisions at Marks and Spencer
By: George Serafeim
In 2007, under the leadership of CEO Stuart Rose, the iconic British retailer Marks and Spencer, with great fanfare, announced its "Plan A" initiative. Based on the five essential pillars of climate change, waste, sustainable materials, fair partnership, and health,... View Details
Keywords: Decision Making; Environmental Sustainability; Corporate Social Responsibility and Impact; Corporate Strategy; Retail Industry
Eccles, Robert G., George Serafeim, and Kyle Armbrester. "Tough Decisions at Marks and Spencer." Harvard Business School Case 112-062, January 2012. (Revised September 2015.)
- 2011
- Working Paper
The Flexible Substitution Logit: Uncovering Category Expansion and Share Impacts of Marketing Instruments
By: Qiang Liu, Thomas J. Steenburgh and Sachin Gupta
Different instruments are relevant for different marketing objectives (category demand expansion or market share stealing). To help brand managers make informed marketing mix decisions, it is essential that marketing mix models appropriately measure the different... View Details
Keywords: Decision Choices and Conditions; Forecasting and Prediction; Investment; Brands and Branding; Marketing Strategy; Demand and Consumers; Mathematical Methods
Liu, Qiang, Thomas J. Steenburgh, and Sachin Gupta. "The Flexible Substitution Logit: Uncovering Category Expansion and Share Impacts of Marketing Instruments." Harvard Business School Working Paper, No. 12-012, September 2011.
Denial: Why Business Leaders Fail to Look Facts in the Face--And What to Do About It (March 2010)
Denial -- the unconscious belief that a certain fact is too terrible to face and therefore cannot be true -- has torpedoed many good businesses and more than a few great ones. It turns challenges into crises, and dilemmas into catastrophes. It is one of the greatest... View Details
The Treasure You Seek: A Guide to Developing and Leveraging Your Leadership Capital
Most leadership books are written for people who are already labeled as “leaders”—corporate execs, high-ranking managers, entrepreneurs. They may not speak to the underrepresented young person or uncommon experienced person with a dream to create change in the... View Details
Location Choices under Strategic Interactions
The literature on location choices has mostly emphasized the impact of location and firm characteristics. However, most industries with a significant presence of multi-location firms are oligopolistic in nature, which suggests that strategic interaction among firms... View Details
- 23 Oct 2013
- Research & Ideas
Overcoming Nervous Nelly
that minor emotion induction, the anxious negotiators made lower initial offers and bartered less favorable prices than the neutral participants. Anxious buyers, for example, ended up with a $6.60 final View Details
Keywords: by Michael Blanding
- 01 Dec 2016
- News
In My Humble Opinion: Chip Brewer (MBA 1991)
(photo by Christina Gandolfo) Perhaps not surprisingly, Oliver “Chip” Brewer III (MBA 1991) found his first job in golf while playing the game with a friend who happened to know the founder of Adams Golf. At the time, Brewer was working... View Details
Keywords: Julia Hanna
- 12 Feb 2021
- News
How Dunkin’ Donuts Took Over the World
either in money or people, but they also can falter and go out of business because of indigestion—having too many things on their plate and not able to handle way beyond their capabilities. And it was the latter condition that I thought... View Details
Keywords: brands; leadership; management; strategy; operations; career; Food and Beverage Stores; Retail Trade
- Portrait Project
Nagi Otgonshar
Another blackout. Another dark evening in Khovd – a small town in western Mongolia. I am eight years old. I whine and complain when I burn my hair on the flame of a candle while doing my homework. Next morning, I cry again while I am forced to walk along with my... View Details
- Profile
Ernesto Sterling
classroom. The conversation was interactive, engaging, and full of energy. What is your favorite childhood memory? When I was six years old, my dad came from work one day and told me and my siblings that he had a surprise for us. He told... View Details
- 12 May 2021
- News
The First Five Years: Sophie Bai (MBA 2020)
felt like she was my younger sister, that we somehow got separated in childhood. We talked as if we had been friends for a long time. It’s definitely not a typical situation when you meet someone like this... View Details
- 12 Nov 2012
- Research & Ideas
Pay Workers More So They Steal Less
offering wages higher than the local competition experienced both increased productivity and lower turnover, but did not address the issue of employee theft. Employee theft comes with a huge price tag for US... View Details
- 18 Apr 2013
- Working Paper Summaries
The Impact of Pooling on Throughput Time in Discretionary Work Settings: An Empirical Investigation of Emergency Department Length of Stay
- 2014
- Working Paper
Better Deals Through Level II Strategies: Advance Your Interests by Helping to Solve Their Internal Problems
Many negotiators have constituencies that must formally or informally approve an agreement. Traditionally, it is the responsibility of each negotiator to manage the internal conflicts and constituencies on his or her own side. Far less familiar are the many valuable... View Details
Sebenius, James K. "Better Deals Through Level II Strategies: Advance Your Interests by Helping to Solve Their Internal Problems." Harvard Business School Working Paper, No. 14-091, March 2014.
- 14 Jun 2022
- Blog Post
Meet the HBS Jewish Student Association
excited to co-create the in-person Jewish experience at HBS throughout the upcoming year. JSA Priorities for 2022-2023 Our leadership team is passionate about building connections - whether among Jewish students at HBS, across other... View Details
- 23 Dec 2009
- Working Paper Summaries
The Global Agglomeration of Multinational Firms
Keywords: by Laura Alfaro & Maggie Chen
- 04 Jun 2012
- Research & Ideas
The Business of Life
dissatisfaction ("hygiene factors") are completely separate from those that determine true satisfaction ("motivators"). Insufficient financial compensation, for example, falls into the former camp. But having sufficient compensation will... View Details
Keywords: by Carmen Nobel
- Research Summary
Reverse Innovation
VG and Chris Trimble reveal a bold discovery with far-reaching implications in REVERSE INNOVATION: Create Far From Home, Win Everywhere (Harvard Business Review Press; April 10, 2012;... View Details
- 11 May 2016
- Research & Ideas
Fix This! Why is it so Painful to Buy a New Car?
for change: Who needs a car, anyway? Societal shifts and technology improvements may well force dealers to change their selling models, the professors say. That’s because the way people view transportation is changing and, at least in... View Details
- 11 Dec 2018
- First Look
New Research and Ideas, December 11, 2018
world's food citizens—realize they must take more responsibility for society's nutritional needs, economic development, and the health of the environment. Goldberg argues that the traditionally commodity-oriented, bargaining relationship... View Details
Keywords: Dina Gerdeman