Publications

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Stephen A. Greyser is Richard P. Chapman Professor (Marketing/Communications) Emeritus, of the Harvard Business School, specializes in brand marketing, advertising, corporate communications, the business of sports, and nonprofit management. A... View Details

Keywords: sports

05 Feb 2024
Research & Ideas

The Middle Manager of the Future: More Coaching, Less Commanding

fullest. Middle managers unlock innovation? Zhang identifies a correlation between collaborative job postings and innovation in firms. He examines research and View Details

Keywords: by Ben Rand

October 2019 (Revised October 2019)
Case

Epic Games

By: Andy Wu and Christopher Zhang

Epic Games entered a stagnant market with its PC-games digital storefront in 2018, in the context of incumbent competitors such as Steam, its meteoric rise via Fortnite, and imminent industry shifts in gaming distribution. On the surface, Epic Games Store’s competitive... View Details

Keywords: Industry Analysis; Video Games; Platforms; Comparative Advantage; Growth Strategy; Innovation Focused Strategy; Pricing Strategy; Strategy; Competition; Growth and Development Strategy; Innovation Strategy; Games, Gaming, and Gambling; Digital Platforms; Technology Industry

December 2024
Case

Blue Cross Blue Shield of Michigan (BCBSM): The AI Journey

By: Shikhar Ghosh

In early 2024, Bill Fandrich, Executive VP and CIO of Blue Cross Blue Shield of Michigan (BCBSM), faced a critical decision about AI adoption within the organization. Fandrich had championed AI implementation at BCBSM. After successfully developing three AI... View Details

John D. Dionne has been a Senior Lecturer of Business Administration at the Harvard Business School since 2014 and is a recently retired Senior Managing Director and Senior Advisor to Blackstone. He is also Managing Partner of Franconia Capital, a... View Details

10 Apr 2016
News

Ad Agency Enlists Comedians to Get the Creative Juices Flowing

October 2023
Supplement

Making Progress at Progress Software (B)

By: Katherine Coffman, Hannah Riley Bowles and Alexis Lefort

In this case, the Human Capital team at Progress Software has identified that some employees have a hard time understanding how to advance within Progress. This realization leads the team to develop several major people-process innovations: the introduction of... View Details

Keywords: Leading Change; Negotiation; Organizational Culture; Performance Evaluation; Prejudice and Bias; Talent and Talent Management; Employees; Technology Industry; United States; Bulgaria

16 Aug 2016
First Look

August 16, 2016

diversity-performance relationship in teams, while research on knowledge and practice explores the situated activities and logics of diverse experts in great depth. Both... View Details

Keywords: Sean Silverthorne

February 1996 (Revised June 1997)
Case

Northern Telecom (B)

By: Robert J. Dolan and Sylvie Ryckebusch

Documents two problems in the product development process of Northern Telecom's new Greenwich key systems product line. These problems are due to the conflicting goals of the marketing, design, and manufacturing groups in the product development team. A rewritten... View Details

Keywords: Problems and Challenges; Product Development; Goals and Objectives; Telecommunications Industry

May 2011
Case

The Morrison Company

By: Steven C. Wheelwright and Paul Meyers

The Morrison Company develops and manufactures radio frequency identification tags (RFID) known as smart labels for the retail and pharmaceutical industries. RFID technology is a fast-growing and increasingly competitive industry. Sales have risen dramatically over the... View Details

Keywords: Quantitative Analysis; Technology; Operations Management; Product Lines; Manufacturing; Capacity Planning; Production Planning; Information Technology; Strategy; Production; Organizational Structure; Infrastructure; Product Development; Information Infrastructure; Manufacturing Industry; Retail Industry; Pharmaceutical Industry; Electronics Industry

24 Jan 2019
HBS Seminar

Melissa Valentine, Stanford University

Eva J. Sudol

Eva Sudol is a Senior Lecturer in the Finance Unit at HBS, teaching Finance 1 in the required curriculum of the MBA program. She is also a Retired Partner at the Capital Group, a global investment management company, where she worked from 1994 – 2023 as an... View Details

31 Jan 2023
Cold Call Podcast

Addressing Racial Discrimination on Airbnb

Keywords: Web Services

22 Oct 2010
Research & Ideas

Panel on Pedagogical Innovations in MBA Courses

Editor's Note: This is a summary of an HBS Faculty Research Symposium 2010 presentation. View a full summary from the link below. Date of Event:May 10, 2010 Speakers:Ray Gilmartin, Joseph Lassiter, Youngme Moon, Nitin Nohria Multiple... View Details

Keywords: Re: Multiple Faculty; Education

Program

General Management Program

Answering Your Questions Our Program Advising team can help you at any stage of the admissions process—starting with identifying the program that best addresses your learning and development goals. Contact a... View Details

June 2010
Article

Are You a High Potential?

By: Douglas A. Ready, Jay A. Conger and Linda A. Hill

Some employees are more talented than others, and nearly every company has its method for identifying their high-potential managers. So how can you get on your company's high-potential list? Douglas A. Ready, of the talent-management research center ICEDR; Jay A.... View Details

Keywords: Talent and Talent Management; Employees; Leadership Development; Personal Development and Career; Personal Characteristics

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