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- All HBS Web
(26,675)
- Faculty Publications (7,819)
Show Results For
- All HBS Web
(26,675)
- Faculty Publications (7,819)
- Research Summary
Ownership Qutotient: Putting the Service Profit Chain for Unbeatable Competitive Advantage
Professors Jim Heskett and Earl Sasser, in collaboration with Joe Wheeler have been examining cuatomer and employee ownership behaviors which have a profound impact on long term profit and growth. Their findings are published in Ownership Quotient:... View Details
- Article
Paradise Lost (and Restored?): A Study of Psychological Safety over Time
- Forthcoming
- Article
People Overestimate How Harshly They Are Evaluated for Disengaging from Passion Pursuit
- Research Summary
Performance Management Systems
- Research Summary
Performance Management Systems in Healthcare
- Research Summary
Personal Data in Marketing
- Forthcoming
- Article
Personalization and Targeting: How to Experiment, Learn & Optimize
- Teaching Interest
Private Equity and Venture Capital (Executive Education)
As equity markets appear to strengthen, interest rates remain low, and asset values look attractive, private equity firms are uniquely positioned to pursue new opportunities. This
- Teaching Interest
Product Management
A Product Manager is obsessed with the problem their product tries to solve and works to both define the product’s functional requirements and lead cross-functional teams to develop, launch and improve their product over time. Taught by an experienced former Google... View Details
- Research Summary
Product Policy and Pricing
- Research Summary
Profitable Souls: Foreign Investment and the Fate of Human Rights
- Teaching Interest
Program for Leadership Development
Successful businesses know that investing in the next generation of leaders is critical to sustaining competitive advantage and achieving corporate growth over the long term. The Program for Leadership... View Details
- Research Summary
Public Policy and Markets
- Research Summary
Recent Strategies in the U.S. Grocery Industry
- Research Summary
Reflection
Corporations as Critical Social Institutions
My current research examines the extent to which corporations are emerging as critical social institutions. Over the past century, and especially in recent decades, firms have taken on... View Details
- Forthcoming
- Article
Reflexivity in Credit Markets
- Research Summary
Reforming Social Science
Social science research affects all of us. When researchers learned organ donation rates are higher in countries where human organs are automatically available for donation unless you specifically “opt-out” of the system, as opposed to countries like the U.S., where... View Details
- Forthcoming
- Article
Regulatory Incentives for Innovation: The FDA's Breakthrough Therapy Designation
- Research Summary
Reinvention and "Technology Reemergence"
The prevailing view of industry and technology evolution has emphasized displacement, on the assumption that old technologies and organizational forms will disappear when newer ones arrive. Professor Raffaelli's research challenges this view by illuminating how and... View Details
- Research Summary