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    • All HBS Web  (120,190)
      • Faculty Publications  (37,230)
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      • April 2019
      • Supplement

      OTE: Managing in Times of National Crisis (B)

      By: Juan Alcacer and Emer Moloney
      During the period 2011-2016, CEO and Chairman of Greek telecommunications company OTE Michael Tsamaz guided the company through a much needed transformation with a multi-pronged strategy. View Details
      Keywords: Leading Change; Transformation; Strategy; Telecommunications Industry; Service Industry; Technology Industry
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      Alcacer, Juan, and Emer Moloney. "OTE: Managing in Times of National Crisis (B)." Harvard Business School Supplement 719-505, April 2019.
      • 2019
      • Working Paper

      Rehabilitating Corporate Purpose

      By: Malcolm S. Salter
      In this paper, I address how the ascendance of the theory of shareholder value maximization into the central consciousness of public corporations and its canonization as the only legitimate expression of corporate purpose has contributed to both a widening breach... View Details
      Keywords: Capitalism; Justice; Corporate Purpose; Shareholder Value Maximization; Ethical Reciprocity; Economic Systems; Business Ventures; Mission and Purpose; Ethics; Corporate Social Responsibility and Impact
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      Salter, Malcolm S. "Rehabilitating Corporate Purpose." Harvard Business School Working Paper, No. 19-104, April 2019.
      • April 10, 2019
      • Article

      Rupert Murdoch, the NFL, and the Negotiation That Remade TV

      By: James K. Sebenius
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      Sebenius, James K. "Rupert Murdoch, the NFL, and the Negotiation That Remade TV." Harvard Business Review (website) (April 10, 2019).
      • April 2019
      • Teaching Note

      The Oakland Athletics: Strategy & Metrics for a Budget

      By: Srikant M. Datar and Caitlin N. Bowler
      Teaching Note for HBS No. 118-010. View Details
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      Datar, Srikant M., and Caitlin N. Bowler. "The Oakland Athletics: Strategy & Metrics for a Budget." Harvard Business School Teaching Note 119-098, April 2019.
      • 9 Apr 2019
      • Conference Presentation

      A Systems Analysis of Army Long Range and Support Fires

      By: Hise O. Gibson, M. Cortes, C. Ramirez, D Reeves and Z. Scott
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      Gibson, Hise O., M. Cortes, C. Ramirez, D Reeves, and Z. Scott. "A Systems Analysis of Army Long Range and Support Fires." Paper presented at the 13th IEEE International Systems Conference (SysCon), April 9, 2019.
      • April 2019
      • Case

      Afterpay U.S.: The Omnichannel Dilemma

      By: Antonio Moreno, Donald Ngwe and George Gonzalez
      In 2018, Nick Molnar, the founder of the Australia-based online payment service Afterpay began its expansion to the U.S. market. The service had gained a loyal following in Australia by enabling customers to pay for online purchases through four interest-free... View Details
      Keywords: Omnichannel Retail; Multi-sided Platforms; Value Creation; Business Model Innovation; Fintech; Digital Marketing; Disruptive Innovation; Business Startups; Business Growth and Maturation; Business Model; Business Organization; For-Profit Firms; Change Management; Customer Value and Value Chain; Customer Relationship Management; Customer Satisfaction; Financing and Loans; Microfinance; Global Strategy; Marketing Channels; Brands and Branding; Marketing Strategy; Market Entry and Exit; Digital Platforms; Product Development; Supply Chain Management; Business and Stakeholder Relations; Networks; Network Effects; Internet and the Web; Financial Services Industry; Retail Industry; Technology Industry; United States; Australia
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      Moreno, Antonio, Donald Ngwe, and George Gonzalez. "Afterpay U.S.: The Omnichannel Dilemma." Harvard Business School Case 519-086, April 2019.
      • Article

      The Passion Paradox: A Conversation with Brad Stulberg

      By: Jon M. Jachimowicz
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      Jachimowicz, Jon M. "The Passion Paradox: A Conversation with Brad Stulberg." Behavioral Scientist (April 9, 2019).
      • April 2019
      • Case

      Walmart Update, 2019

      By: David B. Yoffie and Daniel Fisher
      In 2019 Walmart was still the world's largest company, with over $500 billion in annual revenue and operations around the world. Although it had mostly vanquished its rival discount retailers in the U.S., it was struggling to find the right growth strategy. Facing a... View Details
      Keywords: E-Commerce Strategy; Strategy; Competitive Strategy; Business Growth and Maturation; Growth and Development Strategy; Global Range; Business Strategy; Corporate Strategy; E-commerce; Retail Industry
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      Yoffie, David B., and Daniel Fisher. "Walmart Update, 2019." Harvard Business School Case 719-504, April 2019.
      • April 2019
      • Case

      American Ballet Theatre

      By: Anita Elberse, Tsubasa Nakajima and Melissa Rodman
      Kara Medoff Barnett, executive director of American Ballet Theatre (ABT), widely regarded as one of the world’s premier ballet companies, faces several challenges. It is June 2018. Despite its prestige, the company’s $45 million annual budget and $22 million endowment... View Details
      Keywords: Performing Arts; Superstars; Talent; Talent Development; Non-profit; Contracts; Labor Economics; General Management; Arts; Entertainment; Media; Talent and Talent Management; Nonprofit Organizations; Marketing; Strategy
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      Elberse, Anita, Tsubasa Nakajima, and Melissa Rodman. "American Ballet Theatre." Harvard Business School Case 519-085, April 2019.
      • April 2019 (Revised January 2025)
      • Case

      Clear Link Technologies, LLC: Driving Sales with Peer Effects

      By: Christopher Stanton, Richard Saouma and Olivia Hull
      The importance of a good peer or coworker is widely discussed, but understanding the glue that makes coworkers valuable is less understood. This case sheds light on the importance of peers and the practices and environments that make a group greater than the sum of its... View Details
      Keywords: Talent and Talent Management; Interactive Communication; Experience and Expertise; Decision Making; Training; Design; Compensation and Benefits; Knowledge Acquisition; Knowledge Sharing; Human Capital; Working Conditions; Measurement and Metrics; Outcome or Result; Performance; Performance Improvement; Research; Sales; Salesforce Management; Motivation and Incentives; Telecommunications Industry; Utah; United States
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      Stanton, Christopher, Richard Saouma, and Olivia Hull. "Clear Link Technologies, LLC: Driving Sales with Peer Effects." Harvard Business School Case 819-072, April 2019. (Revised January 2025.)
      • April 2019 (Revised December 2019)
      • Case

      Exporting Livability: Investing in New Urban Centers

      By: John D. Macomber and Essie Alamsyah
      Can Singapore urban design, policy continuity, and system of laws be exported outside of Singapore to accelerate the effective development of new urban agglomerations? Nina Yang, CEO of Sustainable Urban Development at Ascendas-Singbridge, a large real estate company... View Details
      Keywords: Urban Development; Projects; Design; City; Business and Government Relations; Expansion; Real Estate Industry; China; Singapore
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      Macomber, John D., and Essie Alamsyah. "Exporting Livability: Investing in New Urban Centers." Harvard Business School Case 219-072, April 2019. (Revised December 2019.)
      • 5 Apr 2019
      • Talk

      What Leadership in Crisis Looks Like

      By: Hise O. Gibson
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      Gibson, Hise O. "What Leadership in Crisis Looks Like." Future Assembly, Harvard Business School Digital Initiative, Boston, MA, April 5, 2019.
      • April 2019 (Revised October 2020)
      • Case

      Kraft Heinz: The $8 Billion Brand Write-Down

      By: Jill Avery
      On Friday, February 22, 2019, following an unexpected and disappointing earnings report, The Kraft Heinz Company’s stock price fell 27%, wiping out $16 billion in market value. CEO Bernardo Hees had announced that the company had taken a $15.4 billion asset write-down,... View Details
      Keywords: Brand Management; Brand Value; Brand Equity; Marketing ROI; Brand Storytelling; Intangible Assets; Brand Valuation; Marketing; Marketing Strategy; Brands and Branding; Management; Corporate Strategy; Consumer Behavior; Food; Marketing Communications; Advertising; Private Equity; Consumer Products Industry; Food and Beverage Industry; United States; North America
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      Avery, Jill. "Kraft Heinz: The $8 Billion Brand Write-Down." Harvard Business School Case 519-076, April 2019. (Revised October 2020.)
      • April 2019
      • Case

      Live Oak Bank

      By: David S. Scharfstein, Emily Williams and Shawn O'Brien
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      Scharfstein, David S., Emily Williams, and Shawn O'Brien. "Live Oak Bank." Harvard Business School Case 219-103, April 2019.
      • April 2019 (Revised April 2020)
      • Case

      Reaganomics: Impact and Legacy

      By: Tom Nicholas, John Masko and Matthew G. Preble
      During the 1980s, President Ronald Reagan and his administration instituted several far-reaching economic policies that had both near- and long-term impacts on such aspects of the U.S. economy as monetary policy, inflation, the tax structure, and the role of... View Details
      Keywords: Wealth and Poverty; Business and Government Relations; Leadership; Taxation; Government Administration; Government Legislation; Inflation and Deflation; Money; Economy; Economic Slowdown and Stagnation; Economic Growth; Equality and Inequality; United States
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      Nicholas, Tom, John Masko, and Matthew G. Preble. "Reaganomics: Impact and Legacy." Harvard Business School Case 819-007, April 2019. (Revised April 2020.)
      • April 2019 (Revised March 2022)
      • Case

      True Link Financial

      By: David S. Scharfstein and Shawn O'Brien
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      Scharfstein, David S., and Shawn O'Brien. "True Link Financial." Harvard Business School Case 219-104, April 2019. (Revised March 2022.)
      • April 2019 (Revised January 2022)
      • Teaching Note

      Coup or Crime? The Case of Carlos Ghosn

      By: Aiyesha Dey and Jonas Heese
      Teaching Note for HBS No. 119-096. View Details
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      Dey, Aiyesha, and Jonas Heese. "Coup or Crime? The Case of Carlos Ghosn." Harvard Business School Teaching Note 119-097, April 2019. (Revised January 2022.)
      • April 2019
      • Teaching Note

      Ryan Greene at Rainier Wearables

      By: Shikhar Ghosh and Shweta Bagai
      Teaching Note for HBS No. 818-047. View Details
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      Ghosh, Shikhar, and Shweta Bagai. "Ryan Greene at Rainier Wearables." Harvard Business School Teaching Note 819-120, April 2019.
      • April 2019
      • Case

      Coup or Crime? The Case of Carlos Ghosn

      By: Aiyesha Dey, Jonas Heese and Puneet Brar
      This case explores the interplay of global corporations, management styles, and local traditions through the high profile arrest of auto industry icon, Carlos Ghosn, in November 2018. The case allows students to debate opposing theories that led to the arrest and... View Details
      Keywords: Management Style; Globalized Markets and Industries; Problems and Challenges; Ethics; Governance Controls
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      Dey, Aiyesha, Jonas Heese, and Puneet Brar. "Coup or Crime? The Case of Carlos Ghosn." Harvard Business School Case 119-096, April 2019.
      • April 2019 (Revised March 2020)
      • Case

      Handy: The Future of Work? (A)

      By: Nien-hê Hsieh and Kieron Stopforth
      Witnessing numerous lawsuits alleging that online platform companies misclassified workers as contractors when they were actually employees, Handy’s founders faced a series of decisions. Handy was an online platform business that enabled customers to book appointments... View Details
      Keywords: Employment; Working Conditions; Entrepreneurship; Compensation and Benefits; Internet and the Web; Ethics; Fairness; Service Industry; United States
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      Hsieh, Nien-hê, and Kieron Stopforth. "Handy: The Future of Work? (A)." Harvard Business School Case 319-103, April 2019. (Revised March 2020.)
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