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Publications

Publications

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  • All HBS Web  (11,187)
    • People  (15)
    • News  (1,981)
    • Research  (7,654)
    • Events  (111)
    • Multimedia  (58)
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Show Results For

  • All HBS Web  (11,187)
    • People  (15)
    • News  (1,981)
    • Research  (7,654)
    • Events  (111)
    • Multimedia  (58)
  • Faculty Publications  (5,679)
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  • Research Summary

Leadership and Leadership Development: An Ontological Approach

This summarizes my research program over the last twelve years (with my co-investigators Werner Erhard, Steve Zaffron, and more recently Kari Granger) in which the objective has been to rigorously distinguish leader and leadership and to create a technology for... View Details

  • 18 May 2011
  • Working Paper Summaries

Embracing Paradox

Keywords: Re: Michael L. Tushman
  • 02 Mar 2018
  • HBS Seminar

William F. Maloney, World Bank, Chief Economist, Equitable Growth, Finance and Institutions

  • 17 Jan 2019
  • Research & Ideas

Why Business Should Support Employees Who Are Caregivers

Companies face a growing yet largely undetected threat to their worker productivity, employee retention and, ultimately, competitive advantage: the needs of employees who are caregivers. View Details
Keywords: by Danielle Kost; Health
  • 13 Jan 2020
  • Research & Ideas

Do Private Equity Buyouts Get a Bad Rap?

of each other,” Lerner says. “We spent literally years reconstructing the chains from one entity to the next, and from year to year.” Finally, View Details
Keywords: by Michael Blanding; Financial Services; Banking
  • 2018
  • Working Paper

Show or Tell? Improving Agent Decision Making in a Tanzanian Mobile Money Field Experiment

By: Jason Acimovic, Chris Parker, David F. Drake and Karthik Balasubramanian
When workers make operational decisions, the firm's global knowledge and the workers’ domain-specific knowledge complement each other. Oftentimes workers have the final decision-making power. Two key decisions a firm makes when designing systems to support these... View Details
Keywords: Employees; Decision Making; Training; Performance Improvement; Money; Mobile Technology; Developing Countries and Economies; Financial Services Industry
Citation
SSRN
Related
Acimovic, Jason, Chris Parker, David F. Drake, and Karthik Balasubramanian. "Show or Tell? Improving Agent Decision Making in a Tanzanian Mobile Money Field Experiment." Harvard Business School Working Paper, No. 18-106, May 2018.
  • March 2008
  • Article

Radically Simple IT

Many managers think that developing and rolling out a major IT system is like putting up a warehouse: You build it and you're done. But that does not work for IT anymore. Taking that approach results in rigid, costly systems that are outdated from the day they are... View Details
Keywords: Design; Information Technology; Information Technology Industry
Citation
Related
Upton, David, and Bradley R. Staats. "Radically Simple IT." Harvard Business Review 86, no. 3 (March 2008): 118–124.
  • 09 Feb 2007
  • Working Paper Summaries

Do Corporate Social Responsibility Ratings Predict Corporate Social Performance?

Keywords: by Aaron K. Chatterji, David I. Levine & Michael W. Toffel
  • 29 Jan 2021
  • Op-Ed

How Influencers, Celebrities, and FOMO Can Win Over Vaccine Skeptics

innovations—a theory that typically applies to new products—offers a framework for increasing the number of people who are willing, if not eager, to get vaccinated. Based on... View Details
Keywords: by Rohit Deshpandé, Ofer Mintz, and Imran S. Currim
  • 18 Jun 2013
  • First Look

First Look: June 18

  Publications 2006 Emotion Review The Power of the Cognition/Emotion Distinction for Morality By: Bazerman, Max H., Francesca Gino, Lisa L. Shu, and Chia-Jung Tsay Abstract—No... View Details
Keywords: Anna Secino
  • Web

Events - Business History

Hicks (Chicago), "Captivity's Commerce: The Theory and Methodology of Slaving and Capitalism" Bernard Harcourt (Columbia, Law), "The Kraken, perhaps, but what about View Details
  • 14 Feb 2008
  • Working Paper Summaries

Laws vs. Contracts: Legal Origins, Shareholder Protections, and Ownership Concentration in Brazil, 1890-1950

Keywords: by Aldo Musacchio
  • 19 Sep 2005
  • Research & Ideas

Rethinking Company Loyalty

Few business leaders would deny the importance of organizational loyalty; perhaps fewer still believe they can achieve it the way they once did. After all, View Details
Keywords: by Lauren Keller Johnson
  • 04 Apr 2012
  • Research & Ideas

When Founders Recruit Friends and Family as Investors

Editor's note: Seasoned entrepreneurs know that a great idea for a new company is no guarantee of a successful exit. Startups fail more often than not, largely due to hubris-fueled mistakes by an inexperienced founding team. Alas, View Details
Keywords: by Noam Wasserman
  • 27 Feb 2017
  • Research & Ideas

Reputation is Vital to Survival in Turbulent Markets

Jones: The theoretical contribution is to elaborate how a favorable reputation allows a firm to overcome and capitalize on the transaction uncertainty created by institutional... View Details
Keywords: by Sean Silverthorne
  • 09 Dec 2013
  • Research & Ideas

Cultural Disharmony Undermines Workplace Creativity

In today's global work environment, it's a given that companies need culturally diverse teams to succeed. Both scientific studies and common sense tell us that having people with different viewpoints onboard increases the creativity that... View Details
Keywords: by Michael Blanding
  • 01 Apr 2013
  • Research & Ideas

First Minutes are Critical in New-Employee Orientation

experiment, the researchers divided batches of new call agents into an individual identity group, an organizational identity group, and a control group. The control group went... View Details
Keywords: by Carmen Nobel; Web Services; Service; Telecommunications
  • June 2017 (Revised September 2021)
  • Case

Sales Misconduct at Wells Fargo Community Bank

By: Suraj Srinivasan, Dennis W. Campbell, Susanna Gallani and Amram Migdal
Set in early 2017, this case examines widespread sales misconduct at Wells Fargo Community Bank. Wells Fargo's governance and controls are described in the lead up to the September 2016 announcement that Wells Fargo had settled with regulators for $185 million in... View Details
Keywords: Corporate Governance; Governance Controls; Governing Rules, Regulations, and Reforms; Governing and Advisory Boards; Executive Compensation; Lawsuits and Litigation; Crisis Management; Mission and Purpose; Organizational Design; Business and Community Relations; Business and Government Relations; Crime and Corruption; Business Organization; Business Model; Ethics; Corporate Accountability; Governance Compliance; Policy; Compensation and Benefits; Resignation and Termination; Laws and Statutes; Legal Liability; Business or Company Management; Risk Management; Business Processes; Organizational Culture; Organizational Structure; Failure; Agency Theory; Business and Shareholder Relations; Business and Stakeholder Relations; Risk and Uncertainty; Salesforce Management; Public Opinion; Banking Industry; North and Central America
Citation
Educators
Purchase
Related
Srinivasan, Suraj, Dennis W. Campbell, Susanna Gallani, and Amram Migdal. "Sales Misconduct at Wells Fargo Community Bank." Harvard Business School Case 118-009, June 2017. (Revised September 2021.)
  • 09 Dec 2019
  • Research & Ideas

Identify Great Customers from Their First Purchase

and which will be most responsive to email campaigns, information that firms can use to improve marketing strategy and return on investment. “Companies are leaving money on the table,” says Ascarza, because... View Details
Keywords: by Kristen Senz; Retail; Service
  • January 2005 (Revised August 2006)
  • Case

Lean Forward Media

By: Teresa M. Amabile and Victoria Winston
Jeff Norton and Michelle Crames, the co-founders of Lean Forward Media, face several options for producing the world's first interactive DVD film for children. Their vision is to build a company whose products simultaneously entertain children, engage them actively in... View Details
Keywords: Decision Choices and Conditions; Early Childhood Education; Games, Gaming, and Gambling; Entrepreneurship; Venture Capital; Management Practices and Processes; Risk Management; Partners and Partnerships; Opportunities; Creativity
Citation
Find at Harvard
Related
Amabile, Teresa M., and Victoria Winston. "Lean Forward Media." Harvard Business School Case 805-063, January 2005. (Revised August 2006.)
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