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      • September 1984
      • Background Note

      Marketing Research: An Overview of Research Methods

      By: Robert J. Dolan
      Broadly describes the scope of marketing research, and describes experiments, non-survey methods, and internal data. View Details
      Keywords: Marketing Strategy; Mathematical Methods
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      Dolan, Robert J. "Marketing Research: An Overview of Research Methods." Harvard Business School Background Note 585-039, September 1984.
      • September 1984 (Revised February 1989)
      • Case

      Benetton (A)

      By: James L. Heskett
      The world's largest manufacturer of woolen outerwear garments seeks to extend its retailing network to the United States from its base in Europe. A number of issues concerning marketing, manufacturing, and logistics strategy are raised by the proposed move along with... View Details
      Keywords: Logistics; Brands and Branding; Networks; Production; Marketing Strategy; Globalization; Apparel and Accessories Industry; United States; Europe
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      Heskett, James L. "Benetton (A)." Harvard Business School Case 685-014, September 1984. (Revised February 1989.)
      • September 1984
      • Case

      Henkel Corp.: International Sealants Brand SISTA (A)

      By: Robert J. Dolan
      Corporate headquarters wishes to expand sales of a sealant product currently sold only in the West German market. Regional affiliates, operating on a profit center basis, are not enthusiastic about taking on the new product. The case describes the company's... View Details
      Keywords: Marketing Strategy; Globalization; Expansion; Profit; Conflict Management; Consumer Products Industry; Construction Industry; Europe; West Germany
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      Dolan, Robert J. "Henkel Corp.: International Sealants Brand SISTA (A)." Harvard Business School Case 585-099, September 1984.
      • September 1984
      • Case

      Henkel Corp.: International Sealants Brand SISTA (B)

      By: Robert J. Dolan
      Describes the outcome of implementation of the standardized plan described in Henkel (A). View Details
      Keywords: Marketing Strategy; Globalization; Expansion; Profit; Conflict Management; Outcome or Result; Consumer Products Industry; Construction Industry; Europe; West Germany
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      Dolan, Robert J. "Henkel Corp.: International Sealants Brand SISTA (B)." Harvard Business School Case 585-100, September 1984.
      • September 1984
      • Article

      The Evolution of Market Risk in the U.S. Steel Industry and Implications for Required Rates of Return

      By: Carliss Y. Baldwin, J. J. Tribendis and J. P. Clark
      Keywords: Risk and Uncertainty; Markets; Investment Return; Steel Industry
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      Baldwin, Carliss Y., J. J. Tribendis, and J. P. Clark. "The Evolution of Market Risk in the U.S. Steel Industry and Implications for Required Rates of Return." Journal of Industrial Economics 32, no. 5 (September 1984).
      • August 1984 (Revised May 1992)
      • Case

      MCI Telecommunications Corp. (C): Data Communications Market Opportunity Assessment

      By: John F. Cady and Frank V. Cespedes
      Keywords: Market Entry and Exit; Communication Technology; Telecommunications Industry
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      Cady, John F., and Frank V. Cespedes. "MCI Telecommunications Corp. (C): Data Communications Market Opportunity Assessment." Harvard Business School Case 585-097, August 1984. (Revised May 1992.)
      • August 1984
      • Case

      Competitive Positioning in the Dishwasher Industry (C): Sears, Roebuck and Co.

      By: Joseph L. Bower
      Keywords: Product Positioning; Competitive Strategy; Consumer Products Industry
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      Bower, Joseph L. "Competitive Positioning in the Dishwasher Industry (C): Sears, Roebuck and Co." Harvard Business School Case 385-047, August 1984.
      • August 1984 (Revised June 1985)
      • Teaching Note

      Federal Trade Commission and the Shared Monopoly Case against the Ready-to-Eat Cereal Manufacturers, Teaching Note

      By: Richard S. Tedlow
      Keywords: Monopoly; Food and Beverage Industry; United States
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      Tedlow, Richard S. "Federal Trade Commission and the Shared Monopoly Case against the Ready-to-Eat Cereal Manufacturers, Teaching Note." Harvard Business School Teaching Note 385-109, August 1984. (Revised June 1985.)
      • August 1984
      • Case

      Competitive Positioning in the Dishwasher Industry (B): Design and Manufacturing Co. (D&M)

      By: Joseph L. Bower
      Keywords: Product Positioning; Competitive Strategy; Consumer Products Industry
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      Bower, Joseph L. "Competitive Positioning in the Dishwasher Industry (B): Design and Manufacturing Co. (D&M)." Harvard Business School Case 385-046, August 1984.
      • August 1984 (Revised January 1989)
      • Teaching Note

      Hart Schaffner & Marx: The Market for Separately Ticketed Suits, Teaching Note

      By: Richard S. Tedlow
      Teaching Note for (9-582-134). View Details
      Keywords: Apparel and Accessories Industry
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      Tedlow, Richard S. "Hart Schaffner & Marx: The Market for Separately Ticketed Suits, Teaching Note." Harvard Business School Teaching Note 585-056, August 1984. (Revised January 1989.)
      • August 1984 (Revised June 1985)
      • Teaching Note

      Antitrust Movement: Symbolic Politics and Industrial Organization Economics, Teaching Note

      By: Richard S. Tedlow
      Keywords: Monopoly; Government and Politics
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      Tedlow, Richard S. "Antitrust Movement: Symbolic Politics and Industrial Organization Economics, Teaching Note." Harvard Business School Teaching Note 385-064, August 1984. (Revised June 1985.)
      • August 1984 (Revised October 1992)
      • Background Note

      Marketing Implementation

      By: John A. Quelch
      Describes a framework for evaluating marketing implementation problems and assesses the interfaces between marketing strategy and implementation. View Details
      Keywords: Marketing Strategy
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      Quelch, John A. "Marketing Implementation." Harvard Business School Background Note 585-024, August 1984. (Revised October 1992.)
      • August 1984 (Revised September 1986)
      • Background Note

      Marketing Programming, Budgeting, and Allocating

      By: John A. Quelch
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      Quelch, John A. "Marketing Programming, Budgeting, and Allocating." Harvard Business School Background Note 585-026, August 1984. (Revised September 1986.)
      • July 1984 (Revised June 1985)
      • Background Note

      Legal and Ethical Aspects of Marketing

      By: Benson P. Shapiro
      Keywords: Marketing; Ethics; Law
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      Shapiro, Benson P. "Legal and Ethical Aspects of Marketing." Harvard Business School Background Note 585-007, July 1984. (Revised June 1985.)
      • July 1984 (Revised April 1997)
      • Case

      British Airways

      By: John A. Quelch
      British Airways (BA) has recently introduced a global advertising campaign. The development of the campaign and its implementation are discussed. BA and advertising agency executives must renew the campaign and resolve issues pertaining to its future direction. View Details
      Keywords: Air Transportation; Globalization; Advertising Campaigns; Air Transportation Industry; England
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      Quelch, John A. "British Airways." Harvard Business School Case 585-014, July 1984. (Revised April 1997.)
      • June 1984
      • Case

      Federal Trade Commission and the Shared Monopoly Case against the Ready-to-Eat Cereal Manufacturers

      By: Thomas K. McCraw and Richard S. Tedlow
      Keywords: Business and Government Relations; Monopoly; Courts and Trials; Food and Beverage Industry; United States
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      McCraw, Thomas K., and Richard S. Tedlow. "Federal Trade Commission and the Shared Monopoly Case against the Ready-to-Eat Cereal Manufacturers." Harvard Business School Case 384-265, June 1984.
      • June 1984 (Revised April 1992)
      • Background Note

      The Marketing Mix

      By: Benson P. Shapiro
      Reviews important concepts related to the marketing mix, and summarizes key relationships within the mix and between the mix and other parts of the company's marketing approach. View Details
      Keywords: Marketing
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      Shapiro, Benson P. "The Marketing Mix." Harvard Business School Background Note 584-125, June 1984. (Revised April 1992.)
      • June 1984 (Revised September 1986)
      • Background Note

      Introduction to Marketing

      By: Benson P. Shapiro
      A brief introduction to the nature and scope of marketing. View Details
      Keywords: Marketing
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      Shapiro, Benson P. "Introduction to Marketing." Harvard Business School Background Note 584-124, June 1984. (Revised September 1986.)
      • June 1984 (Revised July 1985)
      • Background Note

      The Marketing Process

      By: Benson P. Shapiro
      Describes and explains the marketing process and its six phases: implementation, programming, allocating and budgeting, analysis and research, marketing planning, strategy formulation, and monitoring and auditing. View Details
      Keywords: Marketing
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      Shapiro, Benson P. "The Marketing Process." Harvard Business School Background Note 584-146, June 1984. (Revised July 1985.)
      • 1984
      • Chapter

      Managing Transitions in Organizational Culture: The Case of Participative Management at Honeywell

      By: R. M. Kanter
      Keywords: Organizational Change and Adaptation; Organizational Culture; Change Management; Transition
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      Kanter, R. M. "Managing Transitions in Organizational Culture: The Case of Participative Management at Honeywell." In New Futures: The Challenge of Managing Corporate Transitions, edited by J. Kimberly and R. Quinn. Homewood, IL: Dow Jones-Irwin, 1984.
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