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    • All HBS Web  (119,815)
      • Faculty Publications  (37,943)
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      • Article

      The Feeling of Not Knowing It All

      By: Haiyang Yang, Ziv Carmon, Dan Ariely and Michael I. Norton
      How do consumers assess their mastery of knowledge they have learned? We explore this question by investigating a common knowledge consumption situation: encountering opportunities for further learning. We argue and show that such opportunities can trigger a... View Details
      Keywords: Knowledge Consumption; Consumption Of Learning; Judgment Of Knowledge; Feeling Ofknowing; Confidence In Knowledge; WYSIATI; FONKIA; Knowledge Acquisition; Learning; Perception
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      Yang, Haiyang, Ziv Carmon, Dan Ariely, and Michael I. Norton. "The Feeling of Not Knowing It All." Journal of Consumer Psychology 29, no. 3 (July 2019): 455–462.
      • July 2019
      • Article

      The Gravitational Pull of Expressing Passion: When and How Expressing Passion Elicits Status Conferral and Support from Others

      By: Jon M. Jachimowicz, Christopher To, Shira Agasi, Stéphane Côté and Adam D. Galinsky
      Prior research attributes the positive effects of passion on professional success to intrapersonal characteristics. We propose that interpersonal processes are also critical because observers confer status on and support those who express passion. These interpersonal... View Details
      Keywords: Passion; Admiration; Support; Emotions; Communication; Perception; Status and Position; Success; Situation or Environment; Competition
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      Jachimowicz, Jon M., Christopher To, Shira Agasi, Stéphane Côté, and Adam D. Galinsky. "The Gravitational Pull of Expressing Passion: When and How Expressing Passion Elicits Status Conferral and Support from Others." Organizational Behavior and Human Decision Processes 153 (July 2019): 41–62.
      • Summer 2019
      • Article

      The Price Effects of Cross-Market Mergers: Theory and Evidence from the Hospital Industry

      By: Leemore S. Dafny, Katherine Ho and Robin S. Lee
      We consider the effect of mergers between firms whose products are not viewed as direct substitutes for the same good or service but are bundled by a common intermediary. Focusing on hospital mergers across distinct geographic markets, we show that such combinations... View Details
      Keywords: Mergers and Acquisitions; Markets; Geographic Scope; Price; Outcome or Result; Insurance; Health Industry
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      Dafny, Leemore S., Katherine Ho, and Robin S. Lee. "The Price Effects of Cross-Market Mergers: Theory and Evidence from the Hospital Industry." RAND Journal of Economics 50, no. 2 (Summer 2019): 286–325.
      • July–August 2019
      • Article

      The Soul of a Startup

      By: Ranjay Gulati
      There’s an essential, intangible something in start-ups—an energy, a soul. It inspires enthusiasm and fosters a sense of deep connection and mutual purpose. While this spirit persists, engagement is high and businesses keep their edge.
      But all too often,... View Details
      Keywords: Business Startups; Mission and Purpose; Customer Focus and Relationships; Employees; Creativity; Business Growth and Maturation
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      Gulati, Ranjay. "The Soul of a Startup." Harvard Business Review 97, no. 4 (July–August 2019): 85–91.
      • July 2019
      • Article

      The Trust Crisis

      By: Sandra J. Sucher and Shalene Gupta
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      Sucher, Sandra J., and Shalene Gupta. "The Trust Crisis." Special Issue on Broken Trust. Harvard Business Review: The Big Idea (July 2019).
      • December 2019
      • Article

      Understanding Retirement Requires Getting Inside People's Stories: A Call for More Qualitative Research

      By: Teresa M. Amabile
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      Amabile, Teresa M. "Understanding Retirement Requires Getting Inside People's Stories: A Call for More Qualitative Research." Work, Aging and Retirement 5, no. 3 (July 2019): 207–211.
      • July 2019
      • Article

      Using Behavioral Science to Inform the Design of Sugary Drink Portion Limit Policies: Reply to Wilson and Stolarz-Fantino (2018)

      By: Leslie John, Grant E. Donnelly and Christina A. Roberto
      In their commentary, Wilson & Stolarz-Fantino argue that specific design features of our research mean that it cannot have policy implications and that researchers “need to consider profit maximization in menu design or studies are likely to suggest ill-informed... View Details
      Keywords: Policy Implementation; Food; Governing Rules, Regulations, and Reforms; Policy
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      John, Leslie, Grant E. Donnelly, and Christina A. Roberto. "Using Behavioral Science to Inform the Design of Sugary Drink Portion Limit Policies: Reply to Wilson and Stolarz-Fantino (2018)." Psychological Science 30, no. 7 (July 2019): 1103–1105.
      • 2019
      • Working Paper

      Veil-of-Ignorance Reasoning Favors the Greater Good

      By: Karen Huang, Joshua D. Greene and Max Bazerman
      The “veil of ignorance” is a moral reasoning device designed to promote impartial decision-making by denying decision-makers access to potentially biasing information about who will benefit most or least from the available options. Veil-of-ignorance reasoning was... View Details
      Keywords: Policy-making; Procedural Justice; Ethics; Decision Making; Fairness
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      Huang, Karen, Joshua D. Greene, and Max Bazerman. "Veil-of-Ignorance Reasoning Favors the Greater Good." Working Paper, October 2019.
      • 2019
      • Chapter

      Victorian Contributions to Political Economy and Business Ethics

      By: Nien-hê Hsieh
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      Hsieh, Nien-hê. "Victorian Contributions to Political Economy and Business Ethics." In Victorian Visionary: John Ruskin and the Realization of the Ideal, edited by Peter X. Accardo, 28–36. Cambridge, MA: Houghton Library, 2019.
      • July–August 2019
      • Article

      Where Is Your Company Most Prone to Lapses in Integrity?

      By: Eugene F. Soltes
      Every sizable organization has integrity gaps—areas where what’s considered appropriate behavior diverges from the norms set by its leaders. Within these pockets, things like offensive language, overly aggressive sales practices, or conflicts of interest may be... View Details
      Keywords: Integrity; Organizational Culture; Ethics
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      Soltes, Eugene F. "Where Is Your Company Most Prone to Lapses in Integrity?" Harvard Business Review 97, no. 4 (July–August 2019): 51–54.
      • July 2019
      • Article

      Your Professional Decline Is Coming (Much) Sooner Than You Think: Here's How to Make the Most of It.

      By: Arthur C. Brooks
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      Brooks, Arthur C. "Your Professional Decline Is Coming (Much) Sooner Than You Think: Here's How to Make the Most of It." The Atlantic (July 2019).
      • June 2019
      • Case

      Fangda Partners: A Step Ahead

      By: Ashish Nanda and Lisa Rohrer
      Elite Chinese law firm Fangda Partners has steered Alibaba and other Chinese and international clients through the complex legal, corporate, and regulatory challenges associated with executing international transactions. “Fangda has traveled a long distance in a short... View Details
      Keywords: Law Firm; Law Firms; Growth; Legal Industry; Regulation; Professional Services; Law; Leadership; Growth and Development; Strategy; Governing Rules, Regulations, and Reforms; Legal Services Industry; China
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      Nanda, Ashish, and Lisa Rohrer. "Fangda Partners: A Step Ahead." Harvard Business School Case 719-406, June 2019.
      • June 2019
      • Supplement

      KaBOOM!: Play at Scale (B)

      By: V. Kasturi Rangan and Tricia Gregg
      This (B) case describes the changes in the organization’s strategy from one of Building Playgrounds to Influencing Play. It describes the implementation of the strategy and the challenges it faced internally and externally. It goes on to describe how the organization... View Details
      Keywords: Scaling Social Enterprise; Scaling Social Impact; Nonprofit Organizations; Nonprofit Scaling; Social Enterprise; Social Entrepreneurship; Growth and Development Strategy; Organizational Change and Adaptation; United States
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      Rangan, V. Kasturi, and Tricia Gregg. "KaBOOM!: Play at Scale (B)." Harvard Business School Supplement 519-106, June 2019.
      • June 2019
      • Teaching Note

      California Closets: Organizing the Customer Experience

      By: Boris Groysberg and Aldo Sesia
      Teaching Note for HBS No. 419-004. View Details
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      Groysberg, Boris, and Aldo Sesia. "California Closets: Organizing the Customer Experience." Harvard Business School Teaching Note 419-064, June 2019.
      • June 2019
      • Teaching Note

      FundersClub: The Times They Are a-Changin'

      By: Nori Gerardo Lietz
      Teaching Note for HBS No. 218-032. View Details
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      Lietz, Nori Gerardo. "FundersClub: The Times They Are a-Changin'." Harvard Business School Teaching Note 219-120, June 2019.
      • June 2019 (Revised August 2020)
      • Case

      Mike LeBlanc at Cobalt Robotics

      By: David Fubini
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      Fubini, David. "Mike LeBlanc at Cobalt Robotics." Harvard Business School Case 419-086, June 2019. (Revised August 2020.)
      • June 2019
      • Exercise

      Worldwide Studios

      By: Ken Basin and Guhan Subramanian
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      Basin, Ken, and Guhan Subramanian. "Worldwide Studios." Harvard Business School Exercise 919-036, June 2019.
      • June 2019
      • Exercise

      Worldwide Studios: Confidential Instructions—Sam Star's Agent

      By: Ken Basin and Guhan Subramanian
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      Basin, Ken, and Guhan Subramanian. "Worldwide Studios: Confidential Instructions—Sam Star's Agent." Harvard Business School Exercise 919-043, June 2019.
      • June 2019
      • Exercise

      Worldwide Studios: Confidential Instructions—Worldwide Studios

      By: Ken Basin and Guhan Subramanian
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      Basin, Ken, and Guhan Subramanian. "Worldwide Studios: Confidential Instructions—Worldwide Studios." Harvard Business School Exercise 919-042, June 2019.
      • June 2019
      • Case

      ClearLife: From Prospect to Platform

      By: Alexander Braun, Lauren Cohen, Mauro Elvedi and Jiahua Xu
      ClearLife’s first product was a trading and analytics platform for participants in the U.S. life settlement market, the secondary market for life insurance. ClearLife played a key role in facilitating transactions and devising a common language for expressing value and... View Details
      Keywords: Digital Platforms; Insurance; Entrepreneurship; Expansion; Diversification; Strategy
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      Braun, Alexander, Lauren Cohen, Mauro Elvedi, and Jiahua Xu. "ClearLife: From Prospect to Platform." Harvard Business School Case 219-119, June 2019.
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