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  • January 2018 (Revised January 2020)
  • Case

People Analytics at McKinsey

By: Jeffrey T. Polzer and Olivia Hull
A private equity–backed fast food chain has hired McKinsey’s new People Analytics group to help it improve performance. As the final client workshop approaches, Associate Partner Alex DiLeonardo ponders the best way to present the team’s findings, especially those that... View Details
Keywords: Talent and Talent Management; Customer Relationship Management; Forecasting and Prediction; Cost Management; Human Resources; Employees; Recruitment; Retention; Selection and Staffing; Measurement and Metrics; Performance; Performance Capacity; Performance Efficiency; Performance Evaluation; Performance Improvement; Consulting Industry; Service Industry
Related
  • Web

the Art of American Advertising - Advertising Products

Competitiveness Recruit Alumni Recruiting MBA Recruiting Recruiting Resources Alumni Bulletin Baker Library | Bloomberg Center Business History... View Details
  • 23 Jun 2022
  • Research & Ideas

All Those Zoom Meetings May Boost Connection and Curb Loneliness

shows. As part of the study, the researchers recruited about 250 participants to view a video on outer space. Unbeknownst to participants, however, there were actually two versions of the presentation. One was a prerecorded video in which... View Details
Keywords: by Michael Blanding
  • 18 Nov 2022
  • HBS Case

What Does It Take to Safeguard a Legacy in Asset Management?

diversity of both background and perspective among Brown Capital’s staff was a key driver behind its impressive performance,” according to the case. Indeed, the company’s recruiters approach high-potential candidates regardless of their... View Details
Keywords: by Rachel Layne; Financial Services
  • Web

HBS - Financials | Supplemental Financial Information

The total number of faculty, as measured in full-time equivalent (FTE), can rise or fall in any given year reflecting retirements, departures, and fluctuations in recruiting activity. Net of retirements and departures, the size of the HBS... View Details
  • Web

Augustine Heard & Co.: Building a Family Business - A Chronicle of the China Trade

Research Business & Environment Business History Christensen Center for Teaching & Learning Entrepreneurship Faculty & Research Global Healthcare HBS Working Knowledge Institute for Strategy & Competitiveness Leadership Networked Business Research Associates Social... View Details
  • Web

Introducing One-Step Photography - Edwin H. Land & Polaroid | Harvard Business School

Competitiveness Recruit Alumni Recruiting MBA Recruiting Recruiting Resources Alumni Bulletin Baker Library | Bloomberg Center Business History... View Details
  • 24 May 2017
  • News

David G. Bradley, MBA 1977

include several print and electronic brands. “David understands that he’s not merely the owner of a media company. He is the steward of a great American institution,” says Jeffrey Goldberg, a writer who Bradley doggedly recruited to the... View Details
Keywords: Susan Young
  • Web

National Markets - The Art of American Advertising

Competitiveness Recruit Alumni Recruiting MBA Recruiting Recruiting Resources Alumni Bulletin Baker Library | Bloomberg Center Business History... View Details
  • March 2017 (Revised October 2018)
  • Case

Catalant: The Future of Work?

By: Thomas Eisenmann, Jeffrey F. Rayport and Christine Snively
Catalant, founded in 2013 as an online marketplace where MBAs could bid on consulting projects posted by small- to medium-sized businesses, had expanded by 2016 to provide Fortune 1000 companies with access to over 35,000 independent experts. The founders envisioned... View Details
Keywords: Entrepreneurship; Human Resources; Recruitment; Labor; Market Platforms; Growth and Development Strategy; Employment Industry; Consulting Industry; United States
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  • 04 Oct 2021
  • What Do You Think?

How Do We Make Sure the Right People End Up with Power in Organizations?

leaders, and cooperation between the police and neighborhoods in the control of crime. Still, he found himself facing questions from the public about the improper behavior of members of the force. He concluded that one reason was that too many of the wrong View Details
Keywords: by James Heskett
  • 12 PM – 1 PM EST, 07 Mar 2024
  • Webinars: Career

Job Search 2.0: LinkedIn + ChatGPT Secrets Revealed

Jeremy Schifeling will dive into the most advanced LinkedIn and ChatGPT techniques to help alumni find a career path, build a fully tech-optimized profile, and ace your very next interview. View Details
  • 03 Oct 2005
  • Research & Ideas

The Box Office Power of Stars

expected, an actor's past box-office performance is positively related to the magnitude of his or her impact on revenues. However, the number and, particularly, the average box-office record of other cast members also play a role. In fact, interestingly, the impact of... View Details
Keywords: by Sarah Jane Gilbert; Entertainment & Recreation; Motion Pictures & Video
  • 01 Jan 2012
  • News

Hiroshi Mikitani, MBA 1993

retail stores sell their products online. Rather than rely on outside investors, Mikitani funded Rakuten with his own money, taking a significant personal risk, and recruited his wife, Haruko (an IBJ colleague), to run the back office. In... View Details
  • 06 Jul 2020
  • Research & Ideas

The Right Way to Manage Customer Churn for Maximum Profit

unhappy with customer service, or your prices went up, or a competitor offered a better deal. But if a company lets too many customers show themselves the door, then they’ll waste too much of their time recruiting new customers. “If 30... View Details
Keywords: by Michael Blanding; Retail; Service; Financial Services
  • 20 Aug 2014
  • Research & Ideas

Why the ALS Ice Bucket Challenge is a Social Media Blockbuster

ALS. I'm recruiting the anti-ALS cause to enhance my personal capital. Alas, for marketers looking for low-cost market impact, few commercial brands enhance personal capital. Few are as powerful as cause brands. How has it worked? As of... View Details
Keywords: by John Deighton
  • 24 Sep 2019
  • Blog Post

Launching a Career in Clean Energy

the military, my consulting experience was an important transitional time. If I hadn’t needed to do that, a clean energy internship would have been very helpful. And because the companies don’t necessarily recruit on campus, you have to... View Details
  • 07 Apr 2015
  • News

Warrior Spirit

a fact Sityodtong has made one of the gym’s competitive advantages despite the expense involved in recruiting and relocating fighters from as far away as Brazil. (Monthly pay for an Evolve instructor ranges from $5,000 to $15,000; housing... View Details
Keywords: Julia Hanna; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment; Amusement, Gambling, and Recreation Industries; Arts, Entertainment; Technical and Trade Schools; Educational Services
  • Web

US Business Immigration Overview - Alumni

file labor certification applications. The system requires employers to first test the US labor market through a variety of standard recruitment methods. Following the recruitment period (generally 2 to 6... View Details
  • 18 Jul 2011
  • Research & Ideas

Looking in the Mirror: Questions Every Leader Must Ask

management of the facilities, recruiting talent, or coaching young people. I asked how that could be possible, given that she had built a firm of more than a thousand people and had achieved a record of consistent success. She explained... View Details
Keywords: by Carmen Nobel