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  • 14 Nov 2023
  • What Do You Think?

Do We Underestimate the Importance of Generosity in Leadership?

(AdobeStock/Kostiantyn) There are numerous studies of character traits in leaders. Human resource experts have advised us on what to look for in those who would be potential leaders. Management development focuses on behaviors that build the trust in others that is... View Details
Keywords: by James Heskett
  • Article

Is Saving Lives Your Task or God's?: Religiosity, Belief in God, and Moral Judgment

By: Netta Barak-Corren and Max Bazerman
Should a Catholic hospital abort a life-threatening pregnancy or let a pregnant woman die? Should a religious employer allow his employees access to contraceptives or break with healthcare legislation? People and organizations of faith often face moral decisions that... View Details
Keywords: Normative Conflict; Inaction; Indirectness; Deontology; Utilitarianism; Sunday Effect; Religion; Moral Sensibility; Decisions; Judgments
Related

    Make the Most of Your Relocation

    Although the Covid-19 crisis has halted travel in recent months, geographic mobility has become critical for managers and knowledge workers hoping to advance in today’s globalized economy, and that trend is unlikely to reverse. Assignments far from headquarters can... View Details

    • 17 Dec 2012
    • Research & Ideas

    Teaming in the Twenty-First Century

    back to no small degree to people's reluctance to speak up with concerns about models and products that were likely to fail." It's up to leaders, she says, to foster the climate of psychological safety required to overcome that... View Details
    Keywords: by Maggie Starvish
    • Forthcoming
    • Article

    Mitigating the Negative Effects of Customer Anxiety Through Access to Human Contact

    By: Michelle A. Kinch and Ryan W. Buell
    Prior research in social psychology has shown that when people feel anxious, they seek advice from others. However, companies that operate in high-anxiety settings (like financial services, health care, and education) are increasingly deploying self-service... View Details
    Keywords: Anxiety; Self-service; Empirical Operations; Behavioral Operations; Communication Technology; Behavior; Customer Focus and Relationships; Trust; Satisfaction; Financial Services Industry
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    • 26 Aug 2002
    • Research & Ideas

    High-Stakes Decision Making: The Lessons of Mount Everest

    that day hold lessons, some of them for business managers. Roberto's new working paper describes how. Here follows an excerpt from "Lessons From Everest: The Interaction of Cognitive Bias, Psychological Safety, and System... View Details
    Keywords: by Michael A. Roberto
    • 30 Jan 2024
    • Research & Ideas

    ‘Intrinsic Joy’ Sparks Ideas Better than Cash

    It seems obvious: If you want to boost innovation from a crowd writing and improving software code, just dangle a cash incentive. When GitHub began offering matching funds to open source software users who snagged outside sponsors in 2019, it seemed to work well. The... View Details
    Keywords: by Rachel Layne; Technology
    • 19 Dec 2023
    • Research & Ideas

    The 10 Most Popular Articles of 2023

    reshape how work gets done. The Harvard Business School Faculty Summer Reader 2023Need a book recommendation for your summer vacation? HBS faculty members share their reading lists, which include titles that explore spirituality, design, suspense, and more. Four Steps... View Details
    Keywords: by Danielle Kost
    • 16 Mar 2010
    • First Look

    First Look: March 16

    Abstract This paper explores the psychology of conflict of interest by investigating how conflicting interests affect both public statements and private judgments. The results suggest that judgments are easily influenced by affiliation... View Details
    Keywords: Martha Lagace

      The Error at the Heart of Corporate Leadership

      Agency theory, a new model of governance promulgated by academic economists in the 1970s, is behind the idea that corporate managers should make shareholder value their primary concern and that boards should ensure they do. The theory regards shareholders as... View Details
      • 23 May 2023
      • Research & Ideas

      Face Value: Do Certain Physical Features Help People Get Ahead?

      Can business leaders harness the star power of celebrities? It might depend on their jawline. A recent study parses 12,000 faces for attributes linked to charisma and proposes a framework to figure out who has it and who doesn’t. Why some people stand out from the... View Details
      Keywords: by Kara Baskin
      • 24 Jan 2023
      • Research & Ideas

      Passion at Work Is a Good Thing—But Only If Bosses Know How to Manage It

      employees’ passion.” This may include learning what employees themselves are more and less passionate about, and to create a psychologically safe environment where potential difficulties are welcomed conversation topics. Design for... View Details
      Keywords: by Sean Silverthorne
      • 05 Sep 2017
      • First Look

      First Look at New Research and Ideas, September 5, 2017

      and rural landlessness. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53164 in press Psychological Science Polluted Morality: Air Pollution Predicts Criminal Activity and Unethical Behavior By: Lu, J., J.J. Lee, F.... View Details
      Keywords: Sean Silverthorne
      • 09 May 2024
      • Research & Ideas

      Called Back to the Office? How You Benefit from Ideas You Didn't Know You Were Missing

      Leaders have fretted since COVID-19 lockdowns that collaboration and innovation might suffer when teammates interact less. New research points to an emerging concern four years on, as organizations settle into remote, hybrid, and in-person configurations: Potentially... View Details
      Keywords: by Ben Rand
      • July 2019
      • Article

      'Forward Flow': A New Measure to Quantify Free Thought and Predict Creativity

      By: Kurt Gray, Stephen Anderson, Eric Evan Chen, John Michael Kelly, Michael S. Christian, John Patrick, Laura Huang, Yoed N. Kenett and Kevin Lewis
      When the human mind is free to roam, its subjective experience is characterized by a continuously evolving stream of thought. Although there is a technique that captures people’s streams of free thought—free association—its utility for scientific research is undermined... View Details
      Keywords: Cognition and Thinking; Creativity; Forecasting and Prediction
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      • 25 Jan 2016
      • Research & Ideas

      When Negotiating a Price, Never Bid with a Round Number

      Initial Offer Precision and M&A Outcomes. Their research builds on several previous social psychology studies showing that people place more value on precise numbers than on relatively round numbers. People tend to assume, true or... View Details
      Keywords: by Carmen Nobel
      • 23 Jun 2023
      • HBS Case

      This Company Lets Employees Take Charge—Even with Life and Death Decisions

      Work: How the Pandemic Changed the Way We Collaborate How Long Does It Take to Improve an Organization’s Culture? Four Steps to Building the Psychological Safety That High-Performing Teams Need Today Feedback or ideas to share? Email the... View Details
      Keywords: by Annelena Lobb; Health
      • March 2018
      • Article

      How Context Affects Choice

      By: Raphael Thomadsen, Robert P. Rooderkerk, On Amir, Neeraj Arora, Bryan Bollinger, Karsten Hansen, Leslie John, Wendy Liu, Aner Sela, Vishal Singh, K. Sudhir and Wendy Wood
      Due to its origins in the literature on judgment and decision-making, context effects in marketing are construed exclusively in terms of how choices deviate from utility maximization principles as a function of how choices are presented (e.g., framing, sequence,... View Details
      Keywords: Decision Making; Decision Choices and Conditions; Situation or Environment; Consumer Behavior
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      • 30 Apr 2019
      • First Look

      New Research and Ideas, April 30, 2019

      Psychology and Financial Fragility By: Gennaioli, Nicola, and Andrei Shleifer Abstract—The collapse of Lehman Brothers in September 2008 caught markets and regulators by surprise. Although the government rushed to rescue other financial... View Details
      Keywords: Dina Gerdeman
      • 22 May 2019
      • Research & Ideas

      Forgiving Student Loan Debt Leads to Better Jobs, Stronger Consumers

      together financially. They were 12 percent less likely to default on other accounts, particularly credit cards and mortgages. “We weren’t expecting these people to be in such better shape,” Di Maggio says. “They used credit in much more responsible ways. There might... View Details
      Keywords: by Dina Gerdeman