Publications

19 Nov 2019
Op-Ed

Gender Bias Complaints against Apple Card Signal a Dark Side to Fintech

Twittersphere that they would investigate. Technology is undeniably transforming the financial services industry. Fintechs, Big Tech, and banks are using increasing volumes of data, artificial intelligence, and machine View Details

Keywords: by Karen G. Mills; Financial Services

16 Oct 2018
First Look

New Research and Ideas, October 16, 2018

highlighted in Chapter 1. In this case, newly competitive technology of open platforms not only shaped individual organizations but changed the structure of the entire industry. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=55092 Developing... View Details

Keywords: Dina Gerdeman

19 Sep 2019
News

Predicting Human Behaviors

its affiliation with the i-lab that Perceptive Automata attracted its cofounder, Avery Faller, a machine learning engineer who was completing his master’s studies in computational science and engineering at... View Details

Keywords: April White

02 Apr 2001
What Do You Think?

Telecommuting: Dangerous to Health?

"as part of a small team building a new company ... the time we spend together (as opposed to the day per week that she and her colleagues telecommute) ... is the most valuable." Jack Downey makes the case for the doubters: "Humans are social animals who... View Details

Keywords: by James Heskett

01 Mar 2018
What Do You Think?

Two Decades Later, is the 'New Economy' Finally Here?

potential for ecommerce growth in the country which relies (on) a lot of machine learning and AI the growth rate through the new economy prospects is just starting to take off here in Bangladesh.” Jacob... View Details

Keywords: by James Heskett

26 Feb 2001
Research & Ideas

David, Goliath, and Disruption

into a disruptee. Learning To Chicken-scratch If a technology is to succeed, in theory at least, it should not require people to radically change their behavior. Instead, companies that promote the technology should hope for a gradual... View Details

Keywords: by Martha Lagace

01 Jan 2006
News

Philip L. Yeo, MBA 1976

which makes it slightly smaller than New York City. Yet with Yeo's hand on the rudder of its economy, it tacked from the manufacturing of labor-intensive finished goods like washing machines and televisions in the 1980s to the making of... View Details

15 May 2018
First Look

New Research and Ideas, May 15, 2018

Purchase this case:https://cb.hbsp.harvard.edu/cbmp/product/618028 Harvard Business School Case 618-019 Improving Worker Safety in the Era of Machine Learning (A) Managers make predictions all the time: How... View Details

Keywords: Dina Gerdeman

September 2023 (Revised December 2023)
Case

TetraScience: Noise and Signal

By: Thomas R. Eisenmann and Tom Quinn

In 2019, TetraScience CEO “Spin” Wang needed advice. Five years earlier, he had cofounded a startup that saw early success with a hardware product designed to help laboratory scientists in the biotechnology and pharmaceutical spaces more easily collect data from... View Details

Keywords: Entrepreneurship; Business Growth and Maturation; Business Organization; Restructuring; Forecasting and Prediction; Digital Platforms; Analytics and Data Science; AI and Machine Learning; Organizational Structure; Network Effects; Competitive Strategy; Biotechnology Industry; Pharmaceutical Industry; United States; Boston

Web

Chinese Competition and Emerging Technologies - A Chronicle of the China Trade

Research Business & Environment Business History Christensen Center for Teaching & Learning Entrepreneurship Faculty & Research Global Healthcare HBS Working Knowledge Institute for Strategy & Competitiveness Leadership Networked Business... View Details

01 Dec 2020
News

The Fine Print: Alumni Recommend Their Best Reads

Memoir, by Anna Wiener The Ride of a Lifetime: Lessons Learned from 15 Years as CEO of the Walt Disney Company, by Robert Iger —Kurt Daniel (MBA 2000) Silence and Beauty: Hidden Faith Born of Suffering, by Makoto Fujimura A reflection on... View Details

Web

Dean Srikant Datar’s 2025 Commencement Remarks | About

of what most acknowledge will be no less significant than the industrial revolution: a time when AI and machine learning will transform every aspect of our lives, from learning... View Details

March 2024 (Revised May 2025)
Case

Governing OpenAI (A)

By: Lynn S. Paine, Suraj Srinivasan and Will Hurwitz

In late November 2023, OpenAI’s new board of directors took stock of the situation. The company, which sought to develop artificial general intelligence (AGI)—computer systems with capabilities exceeding human abilities—was looking to regain its footing after a chaotic... View Details

10 Oct 2024
Blog Post

High-Tech Greenhouse Innovations in The Netherlands

technologies for greenhouse production through its incubator, Division Q. In these Dutch greenhouses, technology rules the roost—from cultivar selection to pest control and automation. We learned that these greenhouses record large... View Details

Web

Research Links - The Art of American Advertising

Clubs Faculty & Research Business & Environment Business History Christensen Center for Teaching & Learning Entrepreneurship Faculty & Research Global Healthcare HBS Working Knowledge Institute for Strategy & Competitiveness Leadership... View Details

March 2025
Case

Harvey: AI for Lawyers

By: Suraj Srinivasan, Charles Krumholz and Radhika Kak

In early 2025, Winston Weinberg and Gabe Pereyra, co-founders of Harvey AI, reflected on the company’s meteoric rise as a pioneer in AI-powered legal technology. Since its founding in 2022, Harvey had transformed how lawyers approached research, drafting, and document... View Details

Keywords: Innovation Strategy; Business Startups; AI and Machine Learning; Technological Innovation; Growth and Development Strategy; Product Positioning; Legal Services Industry; Technology Industry; New York (city, NY); San Francisco; London