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- March 2018 (Revised February 2020)
- Teaching Note
Improving Access at VA
By: Ryan W. Buell and Robert S. Huckman
In 2015, the Department of Veterans Affairs (VA) ran the largest healthcare system in the United States, with over 1,700 sites of care that served nearly 9 million veterans. One year earlier, a scandal had erupted over a cover-up of the excessive wait times veterans... View Details
- 16 May 2012
- Research & Ideas
Can Decades of Military Overspending be Fixed?
Editor's note: Even with recent disclosures about out-of-control spending on corporate perks and government agency parties, the US military is frequently held up as the exemplar of organizational largesse run wild. In the new book Defense... View Details
- 09 Apr 2014
- Research & Ideas
A Playbook for Small-Business Job Creation
government can work together to create jobs.” "We've made a lot of progress on the macroeconomic front: deficit reduction, balancing the budget, what the Fed is doing, and tax policy reform," says Mills. "But that doesn't... View Details
- 09 May 2018
- Research & Ideas
A Simple Way for Restaurant Inspectors to Improve Food Safety
new research about how scheduling affects worker behavior. The potential result: Americans could avoid 19 million foodborne illnesses, nearly 51,000 hospitalizations, and billions of dollars of related medical costs. Government health... View Details
- 03 Apr 2017
- What Do You Think?
How About Investing in Human Infrastructure?
infrastructure in the nation’s history, called the GI Bill, had one of the highest rates of return to the economy that the government has ever realized. The GI Bill enabled me to complete graduate studies. In addition, just six months of... View Details
- 22 Feb 2016
- Research & Ideas
The ‘Mother of Fair Trade’ was an Unabashed Price Protectionist
was trying to fix prices. This is antithetical to how most Americans think of the US market operating,” says Sawyer, an assistant professor in the Business, Government and the International Economy unit who previously held the... View Details
- March 2018
- Supplement
Improving Access at VA
By: Ryan W. Buell and Robert S. Huckman
In 2015, the Department of Veterans Affairs (VA) ran the largest healthcare system in the United States, with over 1,700 sites of care that served nearly 9 million veterans. One year earlier, a scandal had erupted over a cover-up of the excessive wait times veterans... View Details
Keywords: Service Operations; Service Delivery; Social Issues; Health Care and Treatment; Government Administration; Performance Improvement; Public Administration Industry; Health Industry; United States
Buell, Ryan W., and Robert S. Huckman. "Improving Access at VA." Harvard Business School Multimedia/Video Supplement 618-709, March 2018.
- 12 Jul 2004
- Research & Ideas
Michael Porter’s Prescription For the High Cost of Health Care
Under positive-sum competition, providers would not attempt to match competitors' every move. Instead, they would develop clear strategies around unique expertise and tailored facilities in those areas where they can become distinctive. Most hospitals would retain a... View Details
- 28 Apr 2003
- Research & Ideas
Shareholders Key to Corporate Reform
voting information accumulates, shareholder organizations such as Institutional Shareholder Services could use the balloting data to create director scorecards. Such objective information, and any accompanying analysis, would serve as a... View Details
- 26 Sep 2013
- Research & Ideas
Behind India’s Economic and Political Woes
conditions, people are scrambling and realizing that it's tough to refinance their debts. For instance, a landlord of an apartment building in Bangalore has a short -term loan in dollars that is being serviced or paid for in rupee... View Details
Keywords: by Zeenat Potia
- 24 Sep 2014
- Op-Ed
Stop Thinking of Climate Change as a Religious or Political Issue
people value risk reduction and predictability. They should want to empower governments to take sensible steps toward the establishment of institutions that put a price on the carbon dioxide. Energy production and consumption, which are... View Details
- 07 Mar 2000
- Research & Ideas
Putting Health Care Consumers in the Driver’s Seat
A mid-November conference on consumer-driven health care attracted nearly two hundred providers of health-care services, technology, and information; government professionals; and insurance executives to the HBS campus for a two-day... View Details
- 03 Oct 2013
- Research & Ideas
Lehman Brothers Plus Five: Have We Learned from Our Mistakes?
Lehman failure. None of these reforms is perfect, but they are improvements over where we were five years ago. Unfortunately, there are other areas in which we've made little or no progress since 2008. Housing finance is still basically a View Details
- 17 Jan 2007
- Op-Ed
Learning from Private-Equity Boards
for corporate boards. The yes answer reflects the fact that many productive aspects of corporate governance and control that have proven effective in the private-equity industry were noticeably absent at Enron. If Enron's board (which was... View Details
- 06 Mar 2006
- What Do You Think?
The China Dilemma for U.S. Firms: Comply, Resist, or Leave?
Google ended its service to China, China would respond by creating its own version of Google." Jack Carpenter advised, "If an organization is serious about doing business in China, it must 'ride out' all View Details
- 16 Aug 2024
- In Practice
Election 2024: What's at Stake for Business and the Workplace?
undergird democracy There are several things businesses can do to strengthen democracy. Here are four of them. Encourage voter participation by providing employees with paid time off to vote, thereby addressing the barrier created by election days falling on weekdays.... View Details
Keywords: by Rachel Layne
- 01 Apr 2019
- What Do You Think?
Does Our Bias Against Federal Deficits Need Rethinking?
monetary theory maintains that even if a government can print money to pay for debts, the act itself creates inflationary pressures, increases interest rates, and fuels even greater deficits by increasing interest on the debt. If growth... View Details
Keywords: by James Heskett
- 14 Dec 2010
- Op-Ed
Tax US Companies to Spur Spending
measures relating to government spending, would stem from decentralized actors responding to private information and incentives. Consider the potential effects of a temporary 2 percent tax on corporations' "excess" cash... View Details
Keywords: by Mihir A. Desai
- 16 Jan 2014
- Research & Ideas
Resolving Patent Disputes that Impede Innovation
In the high-tech industry, it's common practice for a governing body to develop technical standards for any given technology. The goal is to promote widespread adoption and compatibility among various devices. The Bluetooth standard lets... View Details