encouragement - Publications - Faculty & Research

11 Apr 2012
Research & Ideas

The High Risks of Short-Term Management

supposed to pay off, the greater the uncertainty. Hence, investment decisions and compensation contracts tend to converge toward more short-term, observable metrics that encourage corporate managers and professional money managers to... View Details

Keywords: by Sean Silverthorne; Financial Services

14 Apr 2014
Working Paper Summaries

Facts and Figuring: An Experimental Investigation of Network Structure and Performance in Information and Solution Spaces

Keywords: by Jesse Shore, Ethan Bernstein & David Lazer

08 Mar 2004
Research & Ideas

Creating Value in Your Business Ecosystem

robustness by consistently incorporating technological innovations and by providing a reliable point of reference that helps participants respond to new and uncertain conditions. And they can encourage ecosystem niche creation by offering... View Details

Keywords: by Marco Iansiti & Roy Levien

05 Apr 2004
Research & Ideas

Six Ways to Build Trust in Negotiations

understands what the other side values. Label your concessions Actions may speak louder than words, but actions in negotiation are often ambiguous. Concessions, unilateral or otherwise, are only influential in building trust or View Details

Keywords: by Deepak Malhotra

05 Feb 2018
What Do You Think?

Should Companies Disclose Employee Compensation?

resurrect the truth. In the current climate encouraging increased disclosure, would for-profit organizations be better off emulating their governmental organization counterparts, where compensation is public information, and there are... View Details

Keywords: by James Heskett; Financial Services

30 Apr 2020
Book

Fighting Climate Change Requires a New Capitalism

Rebecca Henderson spent her young adult years living two lives. At work, she preached the risks of resisting change to MBA students at the Massachusetts Institute of Technology, drawing on lessons she learned while watching factories close as a management consultant.... View Details

Keywords: by Danielle Kost; Energy

07 Jul 2003
Research & Ideas

4+2 = Sustained Business Success

products. Apply new technologies to enhance all operating processes, not just those dedicated to designing new products and services. Leadership Choosing great chief executives can raise performance significantly. Closely link the leadership team's pay to its... View Details

Keywords: by Nitin Nohria, William Joyce & Bruce Roberson

07 Jul 2011
What Do You Think?

So We Adapt. What’s the Downside?

levels, including that of the individual. We adapt by listening to and heeding customers. We adapt by delegating authority, often to teams operating at the lowest levels of the organization. We adapt by tracking, responding to, and even View Details

Keywords: by Jim Heskett

06 Nov 2008
Op-Ed

Selling Out The American Dream

against inflated home prices and requiring minimal evidence of ability to repay from borrowers. Politicians on both sides have been equally culpable in defining the American Dream in material terms, in encouraging Americans to live beyond... View Details

Keywords: by John Quelch

11 Aug 2008
Research & Ideas

Strategy Execution and the Balanced Scorecard

resource-based view and identification of core competencies are effective frameworks for strategy formulation. If the company has a great human capital base, with skilled, experienced, and highly motivated employees, then striving to create a learning organization and... View Details

Keywords: by Martha Lagace

22 Oct 2019
Research & Ideas

Use Artificial Intelligence to Set Sales Targets That Motivate

employee’s goal slightly higher than their sales for the previous year, a term known as “ratcheting the quotas.” But that, too, can have its drawbacks. “Suppose I got over the quota by 20 percent, then my quota next year will be 120 percent of this year’s,” Chung says.... View Details

Keywords: by Michael Blanding

14 Jan 2019
Op-Ed

These 4 CEOs Created a New Standard of Leadership

value. Through their leadership they encouraged other corporate leaders to embrace this multi-stakeholder approach. Harvard Business School’s Michael E. Porter called this idea “creating shared value” in January 2011. Let’s examine how... View Details

Keywords: by Bill George; Health; Banking; Food & Beverage; Consumer Products

06 Aug 2013
First Look

First Look: August 6

Publications August 2013 Cengage Learning Principles of Management. 1st ed By: Gulati, Ranjay, Anthony J. Mayo, and Nitin Nohria Abstract—Prepare your students, as managers, to confront today's challenges and opportunities that are more dynamic and complex than ever... View Details

Keywords: Anna Secino

18 Sep 2012
First Look

First Look: September 18

PublicationsSidetracked: Why Our Decisions Get Derailed and How We Can Stick to the Plan Authors:Francesca Gino Publication:Harvard Business Review Press, forthcoming Abstract You may not realize it but simple, irrelevant factors can have profound consequences on... View Details

Keywords: Sean Silverthorne

February 2024
Supplement

Dena Almansoori at e&: Fostering Culture Change at a UAE Telco Transforming to a Global Techco

By: Emily Truelove, Michelle Zhang and Alpana Thapar

Dena Almansoori, the first female and one of the youngest members of the United Arab Emirates-based e&’s leadership team, joined in 2020 just before e& began a strategic transition from being a regional telecommunications company to becoming a global technology... View Details

Keywords: Technology; Telecommunications; Employee Mobility; Leading Change; Human Resources; Organizational Culture; Transformation; Talent and Talent Management; Change Management; Employee Relationship Management; Telecommunications Industry; Technology Industry; Middle East; United Arab Emirates

Citation

Purchase

01 Apr 2013
Research & Ideas

First Minutes are Critical in New-Employee Orientation

process.” Previous studies have shown that employees are especially productive and happy when employers encourage them to use their individual signature strengths on the job, but historically those studies did not consider the employee... View Details

Keywords: by Carmen Nobel; Web Services; Service; Telecommunications

22 Dec 2008
Research & Ideas

10 Reasons to Design a Better Corporate Culture

and outside the organization. For example, at Baptist Health Care, all employees are expected and encouraged "to search until they find 'the best of the best' in their area of expertise and benchmark against them (and possibly... View Details

Keywords: by James L. Heskett, W. Earl Sasser & Joe Wheeler

29 Aug 2022
Op-Ed

Income Inequality Is Rising. Are We Even Measuring It Correctly?

suggest here and identify which measures are most suitable to capture inequality. Ultimately, we hope our work encourages statistics bureaus throughout the world to publish more detailed inequality data for public access. After all, the... View Details

Keywords: by Jon M. Jachimowicz, Kristin Blesch, and Oliver P. Hauser

30 Mar 2003
Research & Ideas

The Future of IT Consulting

knowledgeable about the strategic and business benefits of IT. Companies that encourage and incorporate this integrated and more sophisticated capability within their organizations will have an edge over those that have to rely on... View Details

Keywords: by Sarah Jane Johnston; Consulting

Research Summary

Unintended Consequences of Fundraising Tactics

Charity fundraisers use a variety of methods to increase donations, with three of the most common being matching funds, seed money, and thank you gifts. Field experiments have shown that matching funds (Eckel and Grossman, 2008) and seed money (List and Lucking-Reiley,... View Details

Publications