employee engagement - Publications - Faculty & Research

17 Jan 2007
Op-Ed

Learning from Private-Equity Boards

If Enron had been owned and controlled by a small group of private-equity investors, could the monitoring and control practices of a professionally run buyout shop have protected Enron's shareholders and employees from the problems that... View Details

Keywords: by Malcolm Salter; Financial Services

01 Feb 1999
News

Short Takes

errors. These teams were also judged to be better performers by nonteam members assessing their work. In addition, they were better able to overcome roadblocks to success such as a lack of material or financial resources. "The team members who were comfortable taking... View Details

Keywords: Judith A. Ross

01 Oct 1999
News

Culture Clash: Exploring Cross Cultural Conflicts in Business

organizational values and business ethics, Paine has long focused on American companies engaged primarily in domestic U.S. business. But faced with an increasing number of questions from international students about whether U.S. corporate... View Details

Keywords: Judith A. Ross

27 Jul 2011
Research & Ideas

Customer Loyalty Programs That Work

crowd. Technology is also a helpful factor in rewards programs, representing a vast improvement over an old, markedly creepier, and now mostly illegal strategy: dispatching an employee to the parking lot to write down license plate... View Details

Keywords: by Maggie Starvish; Retail

17 Sep 2024
HBS Case

The Climate Targets Leaders Need to Know as Regulations Loom

company’s products, employee commuting, and business travel. Scope 3 also includes emissions generated by the company’s products. Lifecycle assessment: Companies can often calculate their Scope 1 and 2 emissions based on invoices that... View Details

Keywords: by Rachel Layne

06 Jun 2012
What Do You Think?

Is Something Wrong with the Way We Work?

European countries where vacations are mandated, most employees take their prescribed amounts of time off. In America, where vacation time is not mandated, roughly half of workers last year had vacation time left over and failed to take... View Details

Keywords: by James Heskett; Consulting

21 May 2018
News

Community Partners Delivers “Expert Goodness” to the Bay Area

nonprofits a year,” either through direct engagement or in pro-bono brainstorming sessions. “It’s a wonderful way to give back,” says Club President Jan Gullet (MBA 1977). “We’ve done the research. Our members tell us what they value most... View Details

Keywords: Margie Kelley

05 May 2003
What Do You Think?

Is This a Golden Era for Marketing Productivity?

respondents concerned the misuse of such techniques. As Tom Henkel put it, "I'm sure the same companies that wasted time and money on poorly designed surveys and focus groups will engage in similarly misguided neuroscience and... View Details

Keywords: by James Heskett

01 Dec 2020
News

Karmic Kickstart

employees and from a variety of outside parties. We have, of necessity, been continuously involved at all levels, from setting and implementing strategy for the college and its place in Bhutan to negotiating contracts, hiring, updating IT... View Details

Keywords: transitions; higher education; travel; reflection; cancer; Educational Services

Web

Data: The Ever-Expanding Frontier - Race, Gender & Equity

we’ll highlight employee surveillance, assumptions of value neutrality, and right to privacy issues, among others. This article features a timeline of important moments in tech history for further engagement. Let’s expand our... View Details

13 Apr 2017
News

Solving Nigeria’s Skilled Workforce Challenge

Tulip, a four-star hotel in Festac, into a position as a telephone operator at the Radisson Blue Hotel in Victoria Island. WAVE is expected to train 25,000 people by 2019. “We have to start leveling the playing field. It should matter that View Details

Keywords: Jill Radsken

23 Feb 2004
Research & Ideas

How Corporate Responsibility is Changing in Asia

to outsource elsewhere, Ballinger said the number of Nike employees in Indonesia grew from 20,000 in 1988 to 110,000 in 1997. "(Nike) still thought it was a pretty good deal," he said. Even if the minimum wage rose to $5 a day,... View Details

Keywords: by Julia Hanna

Web

Case Writing & Industry | Baker Library

Case Writing & Industry The case method is powerful because it allows students to grapple with problems as if they are the decision maker. In the end, they can actually imagine engaging with real solutions as leaders who can make a... View Details

Web

Video Clips & Discussion Questions - Creating Emerging Markets

created a bureaucratic gridlock. Sir Fazle Hasan Abed Sir Fazle Hasan Abed Founder of BRAC, explains how he was approached by politicians in Bangladesh asking him to influence the votes of employees and how he refused to do so. Questions... View Details

22 Feb 2019
News

Empowering a New Generation of Business Leaders

invoicing of other services. Mallory says the kids would shop at each other’s companies, but only “after the company was operating and employees were paid.” In the weeks prior to JA BizTown, students get instructions on how to start and... View Details

Keywords: Margie Kelley; Arts, Entertainment

23 Mar 2021
Book

Succeeding in the New Work-from-Anywhere World

When the pandemic forced employees to flee offices and work from home in droves last year, many business leaders worried that productivity might take a dive. Would remote workers be too tempted by the lures of Netflix or too distracted by... View Details

Keywords: by Michael Blanding

12 Dec 2017
First Look

New Research and Ideas, December 12, 2017

fulfillment drive work engagement. Employees have needs (e.g., a desire to be authentic) and they also have expectations for how their job or their organization will fulfill them. We argue that experiences at work that confirm employees’... View Details

Keywords: Sean Silverthorne

02 Feb 2010
First Look

First Look: Feb. 2

foster a culture that aligns all employees around the shared goals of customer solutions. 3) Clout: redistribute power to "bridge builders" and customer champions. 4) Capability: develop employees' skills at tackling changing... View Details

Keywords: Martha Lagace

09 Feb 2017
News

Turning Disorder into Opportunity

cyber-security and analytics. “These employees have found errors, faults, and gaps in IT systems that have gone undetected for years,” Fieldhouse says. “This even happened in the first week after their on-boarding.” In a video produced... View Details

Keywords: Jennifer Myers

25 Feb 2020
News

Teachable Moments

meaningful relationships with their people, they also create loyalty and an environment where employees feel secure enough to take chances and suggest innovative and sometimes disruptive ideas . When I speak of leadership, I’m referring... View Details

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