by Working Knowledge editors - Publications - Faculty & Research

03 Jan 2018
Sharpening Your Skills

5 Career-Related New Year’s Resolutions (and 5 Tips for Keeping Them)

Red shoes can help you stand out at the office. Credit: iStock Welcome to January, dear readers! We at Harvard Business School Working Knowledge want nothing but the best for you in the new year. And for... View Details

Keywords: by Carmen Nobel

19 Feb 2007
Research & Ideas

Inexperienced Investors and Market Bubbles

counterparts. Q: An interesting fact in your work is that even after the bubble burst, investors continued to pour money into funds managed by inexperienced managers despite their poor track records. A: Yes,... View Details

Keywords: by Sean Silverthorne; Financial Services

15 Jan 2018
News

You bought a book store? Are you crazy?

07 Aug 2000
Research & Ideas

The Business of Biotech

"High, upstream knowledge should not be owned by one company," notes Gary Pisano. "You don't want patents to preempt innovation, you want them to stimulate innovation, and the way to stimulate... View Details

Keywords: by Julia Hanna; Biotechnology; Health; Technology

10 Mar 2008
Research & Ideas

Encouraging Entrepreneurs: Lessons for Government Policy

funding. The natural experiment created by this tax reform shows that, contrary to popular belief, a certain efficiency exists in the market when it comes to which businesses get off the ground and which don't." Examining Government... View Details

Keywords: by Julia Hanna

02 Dec 2002
Research & Ideas

The Secret of How Microsoft Stays on Top

pre-defined interfaces through which they could access commonly used functions and features. Why reinvent the wheel if someone else had already worked out what it should look like? In essence, Microsoft began codifying View Details

Keywords: by Sean Silverthorne

23 Apr 2020
Research & Ideas

This Crisis Loan Program Preserved Jobs—and Made Money

Insights) Read COVID-19 coverage from Working Knowledge The current rescue package might end up being more expensive for the American taxpayer, he added, because the guaranteed loans are forgivable under... View Details

Keywords: by Rachel Layne; Financial Services

19 Jul 2011
Research & Ideas

Rupert Murdoch and the Seeds of Moral Hazard

The News Corporation/News of the World scandal has been described as a case study in bad management. What was there about the company's organizational culture that led to "Murdoch's Mess"? Professor Michel Anteby, who studies how meaning is built at View Details

Keywords: by Staff; Journalism & News; Publishing

04 Aug 2008
Research & Ideas

How Female Stars Succeed in New Jobs

If a successful analyst is hired by another organization, chances are both his work performance and the market value of his new company will not reap the expected benefits; they might even lose altitude. So... View Details

Keywords: by Martha Lagace; Financial Services

01 Feb 2022
What Do You Think?

Is Concierge Management an Answer to the “Big Quit”?

the same true for employees today, many of whom are performing their work remotely, outside the traditional office setting? We’ve previously discussed here the need for greater “voice” among “officed” employees as part of the effort to... View Details

Keywords: by James Heskett

26 Jun 2019
Research & Ideas

Why the US-China Tariff Standoff Hurts American Companies More

down in May. He teamed with prominent economists to study price data from June 2018—the month before the trade war began—to early 2019. Their work combines import and export prices at the US border, collected View Details

Keywords: by Danielle Kost; Retail; Manufacturing; Steel

08 Jan 2007
What Do You Think?

Neuro Economics: Science or Science Fiction?

interpret research findings when neurological results conflict with self-report? knowing how the brain is working explains very little about what the mind produces—what we think, what we believe, how we make decisions." As Mike... View Details

Keywords: by Jim Heskett

08 Feb 2023
Op-Ed

Building an Inclusive Workplace? Prepare to Shield It from Economic Fears

review changes in employee sentiment over time through company surveys. Are there any trends? What significant changes were initiated that met resistance? How were the effects of those changes compounded by other external factors? How do... View Details

Keywords: by Hise O. Gibson and Nicole Gilmore

17 Nov 2020
In Practice

How Retailers Can Thrive in a Shopping Season Like No Other

is senior editor of Harvard Business School Working Knowledge. [Image: cerro_photography] Related Reading The Right Way to Manage Churn for Maximum Profit Your Customers Have Changed. Here's How to Engage... View Details

Keywords: by Danielle Kost; Retail

25 Oct 2012
Research & Ideas

10 Reasons Customers Might Resist Windows 8

leadership. This week, Kanter sat down with HBS Working Knowledge to discuss how these same reasons might hinder corporate adoption of Windows 8. 1. Loss of Control—Unsolicited change naturally meddles with... View Details

Keywords: by Carmen Nobel; Computer; Consumer Products

17 Sep 2024
HBS Case

The Climate Targets Leaders Need to Know as Regulations Loom

Already Safe Companies Even Safer Getting to Net Zero: The Climate Standards and Ecosystem the World Needs Now When It Comes to Climate Regulation, Energy Companies Take a More Nuanced View Feedback or ideas to share? Email the Working... View Details

Keywords: by Rachel Layne

28 Feb 2007
Research & Ideas

Capital Rules: The Tensions of Global Finance

caution as having emerged from "new information" or "change in the knowledge base." Why, then, is the rediscovery of the lessons of the interwar years, apparently long forgotten or rejected, so frequently described as "learning"? And why... View Details

Keywords: by Rawi Abdelal

08 Mar 2012
Research & Ideas

Unplugged: What Happened to the Smart Grid?

efficiency, remote troubleshooting, and customer personalization—has been delayed despite wide acceptance by many experts that the existing power system is falling far short of America's energy needs. In 2009, energy demand in the United... View Details

Keywords: by Dina Gerdeman; Energy; Utilities

12 Jan 2004
What Do You Think?

How Should We Think About the Exportation of Jobs?

this impact: the broad, shallow, positive impact on product prices versus the narrow, deep, negative impact on individuals." These quotes help sum up the nature of the thought-provoking debate stirred by this month's column. On the... View Details