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Show Results For
- All HBS Web
(3,190)
- People (1)
- News (904)
- Research (2,003)
- Events (7)
- Multimedia (36)
- Faculty Publications (947)
- 05 Jul 2021
- What Do You Think?
Do Companies Really Need Chief Experience Officers to Know Their Customers?
position: the chief experience officer or CXO." A knowledge of customer experiences can be invaluable in the design and distribution of a product or service. We were convinced of that by Joseph Pine and James Gilmore in their influential... View Details
Keywords: by James Heskett
- 05 Aug 2015
- News
Whose Lives Matter?
Leading Proactive Punctuated Change
Chap. 10 in Leading Sustainable Change: An Organizational Perspective, edited by Rebecca Henderson, Ranjay Gulati, and Michael Tushman. Oxford University Press, 2015. View Details
- 16 Jun 2015
- News
U.S. Fracking Debate: Environment vs. Economics
- 04 Jun 2018
- What Do You Think?
Are There Conditions Under Which Directors Should Consider Hiring a CEO Fired Elsewhere for Inappropriate Behavior?
circumstances under which such a hire might be made. Michael E opined, “I don’t believe you can generalize across the breadth of potential situations all people deserve second chances under appropriate conditions as difficult as it may... View Details
Keywords: by James Heskett
- 25 Oct 2014
- News
Business and the mid-terms: The fury of the makers
- 17 Dec 2008
- Lessons from the Classroom
‘Ted Levitt Changed My Life’
early weeks (the man does not let up!), the students come to appreciate the intensity and rapid-fire humor of their teacher. Clearly, he cares. A lot. And by the end of the semester, something transformative has happened: They are better... View Details
- 18 Mar 2016
- News
Apple CEO’s gay rights activism ‘helps boost iPhone sales’
- 01 Sep 2012
- News
An Intellectual Capital: Some Influential HBS Ideas, at a Glance
Civilization (1933) and Roethlisberger’s Management and the Worker (1939) document. 1948 Research Center in Entrepreneurial History launched at HBS by Harvard economist Joseph Schumpeter and Baker Librarian Arthur Cole. 1953 More than 30... View Details
Keywords: Professor Elton Mayo: Professor Fritz Roethlisberger; George M. Moffett Professor of Agriculture and Business, Professor Emeritus Ray A. Goldberg; Professor Abraham Zaleznik; Professor Alfred Chandler; Professor Michael Porter; Professor Robert S. Kaplan; Professor Michael C. Jensen; Professor C. Roland Christensen; Professor Robert Menton; Colleges, Universities, and Professional Schools; Educational Services
- 26 Jun 2013
- News
Digital Copyright
- Mar 2012
- Article
The Looming Challenge to U.S. Competitiveness
such as lower wages or a cheaper dollar, do not boost U.S. competitiveness by our definition. Whether a nation is competitive hinges on its long-run productivity—that is, the value of goods and services produced per unit of human,... View Details
- 02 Jan 2012
- Research & Ideas
Most Popular Articles of 2011
manager faced decisions that could have derailed the performer's career. A new case by Associate Professor Anita Elberse examines the strategic marketing choices that instead created a global brand. Why Leaders Lose Their Way (21,651)... View Details
Keywords: by Staff
- 15 Apr 2015
- News
Starbucks Is Serving Up Full Foam in a Frothy Market
- 2008
- Book
On Competition
By: M. E. Porter
Competition is one of society's most powerful forces for making things better in many fields of human endeavor. The study of competition and the creation of value, in their full richness, have preoccupied me for several decades. Competition is pervasive, whether it... View Details
Porter, M. E. On Competition. Updated and Expanded Ed. Boston: Harvard Business School Publishing, 2008.
- August 2013 (Revised December 2014)
- Case
Taking Dell Private
By: David J. Collis, David B. Yoffie and Matthew Shaffer
In July 2012, Michael Dell, CEO and founder of Dell, Inc., met with a representative of Silver Lake Partners to explore taking his company private. The company, which he had founded in his dorm room as a college freshman and which had made him the youngest Fortune 500... View Details
Keywords: Strategy; Going Private; The PC Market; Market For Corporate Control; Corporate Strategy; Leveraged Buyouts; Change Management; Private Equity; Market Entry and Exit; Private Ownership; Information Infrastructure; Applications and Software; Internet and the Web; Computer Industry; Technology Industry; United States
Collis, David J., David B. Yoffie, and Matthew Shaffer. "Taking Dell Private." Harvard Business School Case 714-421, August 2013. (Revised December 2014.)
- 15 Jun 2018
- News
How customer complaints help companies
- 21 May 2024
- News
A New Chapter
read with comprehension. If you play out the next 30 years, something really significant needs to change for the whole world not to be hugely impacted by the lack of resources in this region. You need to find solutions that can work... View Details
- 27 Jun 2010
- News