Publications

February 1993
Supplement

Otis South Africa (C)

Relates Otis South Africa's management actions in their efforts to transform the company. Students will be asked to judge the effectiveness of the corporate change programs instituted by management. View Details

Keywords: Transformation; Judgments; Business or Company Management; Performance Effectiveness; Industrial Products Industry; South Africa

January 1993 (Revised June 1993)
Background Note

Challenge of Commitment,The

By: Michael Beer and Michael J. Gibbs

Defines commitment, describes the psychological and organizational factors that underly it, and provides a comprehensive discussion of the policies and practices managers can employ to enhance commitment. Identifies control and commitment as two critical strategies... View Details

Keywords: Ethics; Governance Controls; Policy; Management Practices and Processes; Managerial Roles; Strategy

December 1992 (Revised September 1994)
Background Note

Note on Organizational Effectiveness

Discusses what is meant by organizational effectiveness. First, the concept of organizations as social systems is introduced. Second, a model of organization effectiveness is introduced and discussed. View Details

Keywords: Organizational Design; Performance Efficiency

December 1992
Supplement

Honeywell Commercial Aviation Division (A1)

Keywords: Aerospace Industry

April 1992 (Revised June 1993)
Case

Otis South Africa (A)

Otis Worldwide CEO, George David, was frustrated with the slow pace of nonwhite advancement within Otis South Africa. After a few years of trying to elicit action from South African management, he decided to send a 28-year old U.S. employee to take over as the human... View Details

Keywords: Business Subsidiaries; Multinational Firms and Management; Race; Operations; Business Headquarters; Performance Improvement; Human Resources; Cross-Cultural and Cross-Border Issues; Industrial Products Industry; South Africa; United States

April 1992 (Revised February 1993)
Supplement

Otis South Africa (B)

Covers a June 1990 Social Responsibility Conference held by George David to evaluate the progress of his new management team in increasing the pace of nonwhite advancement. The U.S. CEO and the managing director of Otis South Africa disagree over the suitability of... View Details

Keywords: Conflict Management; Race; Corporate Social Responsibility and Impact; Management Teams; South Africa

February 1992
Case

Westinghouse Commercial Nuclear Fuel Division

Keywords: Energy Industry

January–February 1992
Comment

Comments on 'The Case of the Unpopular Pay Plan'

September 1991 (Revised December 1991)
Case

Apple Computer (D): Epilogue

By: Michael Beer and Michael J. Gibbs

Brings students up to date on events at Apple Computer as of August 1991. Outlines resolutions of, or attempts to deal with, problems outlined. Illustrates what Apple had done to address problems, shows progress to date, and alludes to further issues to be addressed.... View Details

Keywords: Strategic Planning; Problems and Challenges; Corporate Strategy; Computer Industry

September 1991 (Revised December 1991)
Case

G. Heileman Brewing Co. (A): Power Failure At PowerMaster

By: Stephen A. Greyser

In June 1991, Heileman announced plans to introduce a high-alcohol malt liquor under the name PowerMaster (PM). Although the company claimed PM would be positioned as an upscale product and marketed on the basis of its superior taste, minority advocates and alcohol... View Details

Keywords: Advertising Campaigns; Ethics; Lawfulness; Brands and Branding; Product Positioning; Demand and Consumers; Market Entry and Exit; Food and Beverage Industry

June 1991 (Revised March 1995)
Case

Becton Dickinson (A): Corporate Strategy

This case series introduces the strategic human resource management (SHRM) process. SHRM is an action research program designed to align the organization and management of human resources with strategy. This case describes the health care industry, Becton Dickinson's... View Details

Keywords: Business or Company Management; Corporate Strategy; Alignment; Human Resources; Health Industry

June 1991 (Revised June 1993)
Supplement

Becton Dickinson (B1): Global Management, Update

Designed to bring closure to the discussion of the (B) case. View Details

Keywords: Globalized Firms and Management

June 1991 (Revised March 1995)
Case

Becton Dickinson (D): Strategic Human Resource Management Profiling

Describes a strategic human resource management process applied at the business unit and corporate level. The purpose of the process is to provide a means for aligning human resource management policies and practices with strategy and to hold managers accountable for... View Details

Keywords: Change Management; Human Resources; Business or Company Management; Strategic Planning; Corporate Strategy; Health Industry

June 1991 (Revised June 1993)
Case

Becton Dickinson (B): Global Management

The president of Becton Dickinson (BD) and his top management team struggle with issues of: 1) how to manage the top of the organization, focusing on leadership style, the committee structure, and the role of sector presidents, and 2) how to manage a multinational... View Details

Keywords: Globalized Firms and Management; Multinational Firms and Management; Human Resources; Leadership Style; Management Teams; Corporate Strategy; Health Industry

June 1991 (Revised March 1995)
Case

Becton Dickinson (C): Human Resource Function

The new vice president of Human Resources (HR) for Becton Dickinson must develop a strategy to reconceptualize the HR function as mandated by the CEO who has introduced formal strategic planning procedures in the organization. The teaching objective is to understand... View Details

Keywords: Human Resources; Strategic Planning; Corporate Strategy; Health Industry

June 1991 (Revised June 1993)
Supplement

Becton Dickinson (D1): Strategic Human Resource Management Profiling, Update

Describes reactions to the strategic human resource management process and allows an evaluation of prospects for the future. View Details

Keywords: Human Resources