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  • All HBS Web  (2,981)
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    • News  (1,075)
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    • Multimedia  (34)
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  • 06 May 2002
  • Research & Ideas

A Toolkit for Customer Innovation

mind-sets. When companies relinquish a fundamental task—such as designing a new product—to customers, the two parties must redefine their relationship, and this change can be risky. With custom computer chips, for instance, companies traditionally captured value View Details
Keywords: by Stefan Thomke & Eric Von Hippel
  • 25 Jun 2001
  • Lessons from the Classroom

Machiavelli, Morals, and You

of one of the keys to leadership: the notion of accountability. Badaracco, the school's John Shad Professor of Business Ethics, uses the novel as part of his course called The Moral Leader, an unusual course for MBA students in which... View Details
Keywords: by Martha Lagace
  • 10 Mar 2011
  • What Do You Think?

To What Degree Does the Job Make the Person?

(people who experience no hormonal change and cannot adapt) leave or are forced out." While ignoring the question of chemical change, dependencies that were posed by several respondents may suggest opportunities for future research.... View Details
Keywords: by James Heskett
  • 13 Mar 2019
  • Research & Ideas

Ignore This Advice at Your Own Peril

paper details the results of nine studies showing that advisors not only get offended when their guidance is disregarded, but they may punish those colleagues by denigrating them, distancing themselves—and in some cases, even severing the... View Details
Keywords: by Dina Gerdeman
  • 05 Apr 2021
  • What Do You Think?

Why Can’t More Leaders Teach?

everyone is expected to give and take, teach and learn, during the discussions of issues in its classrooms. A book, Teaching by Heart: One Professor's Journey to Inspire, by Tom DeLong (pictured above), a... View Details
Keywords: by James Heskett
  • 05 Dec 2012
  • What Do You Think?

Should Managers Bother Listening to Predictions?

with serious consequences to firms and society in general. Annemarie Scholberlev quoted John Kenneth Galbraith, who reminded us of a cause of poor predictions when he said " those employed or self-employed who tell of the future do... View Details
Keywords: by James Heskett
  • 13 Sep 2012
  • Research & Ideas

Why Public Companies Underinvest in the Future

Investment Behavior of Public and Private Firms," written by Farre-Mensa with New York University's John Asker and Alexander Ljungqvist, details how and why public and private companies differ when it... View Details
Keywords: by Maggie Starvish
  • 14 Nov 2019
  • Blog Post

Future Leaders Dive into the MS/MBA: Engineering Sciences Program

Lying in bed each morning, Emily Batt (MS/MBA 2020) yearned to sleep a little longer, but had no way of knowing when her roommate would finish her seemingly endless shower. That frustration inspired a team project in the new MS/MBA: Engineering Sciences Program,... View Details
  • 09 Jan 2014
  • Research & Ideas

The Entrepreneurs Who Invented Economic Forecasting

instead, that economic activity could be greatly affected by policy gained prestige. Thus, even while Fisher sunk into poverty, his econometric ideas were gaining strength. Of course, the most popular economist of the 1930s became View Details
Keywords: by Sean Silverthorne
  • 04 Sep 2012
  • Research & Ideas

Why Most Leaders (Even Thomas Jefferson) Are Replaceable

like to think of themselves as truly indispensable—impact makers, history movers, culture changers—few reach the bar set by Steve Jobs, Napoleon, or Martin Luther King Jr., Mukunda says. (Even some people you might think would be shoo-ins... View Details
Keywords: by Kim Girard
  • 12 Jun 2017
  • Video

The Fusion of Management and Technology

  • 28 Jan 2015
  • Research & Ideas

Ground Game, Air Wars, and Other Marketing Lessons From Presidential Elections

What Chung and Zhang discovered was personal selling—the ground war—had a stronger effect on partisan voters, but a candidate's own advertising was better received by nonpartisans. Barack Obama's ground campaign made the difference in the... View Details
Keywords: by Dina Gerdeman
  • 16 Jun 2003
  • Research & Ideas

Peeling Back the Global Brand

Corporate Brands Crossing Borders In the second presentation of the Global Brands session, HBS professor Douglas Holt described a work in progress that he is conducting with HBS professor John Quelch and Earl Taylor of Research... View Details
Keywords: by Martha Lagace; Consumer Products; Retail
  • 02 Jan 2008
  • Research & Ideas

Most Popular Stories 2007

Here are the 20 most popular stories from 2007. How Much of Leadership Is About Control, Delegation, or Theater? Summing up the many responses, Jim Heskett says that the mix of control, delegation, and theater employed by successful... View Details
Keywords: by Sean Silverthorne
  • 11 Mar 2001
  • Research & Ideas

Evolving for Success [Part Two]

mainstream business. Q: There had to be some good things you learned by looking at dot-coms, even those that went out of business, and their cultures. A: Many people are skeptical. In fact, a lot of people are putting their business suits... View Details
Keywords: by Staff
  • 26 May 2015
  • Research & Ideas

Corporate Field Researchers Share Tricks of the Trade

smarter trades, according to the findings of a study by Soltes, an assistant professor at HBS, and David Solomon, a professor at the USC Marshall School of Business. To conduct the research, the duo obtained investor meeting records from... View Details
Keywords: by Carmen Nobel
  • 04 Jan 2021
  • What Do You Think?

How Do We Sustain Organization Diversity?

That’s the way they are typically stated. It implies that you first set out to achieve diversity by bringing in more people of color, and then take steps—through inclusion training, mentoring, fast-tracking, or whatever—to plug the... View Details
Keywords: by James Heskett
  • 25 Sep 2006
  • Research & Ideas

How Software Platforms Revolutionize Business

independent developers to build new features. The cell phone has become a lucrative platform for more than handset makers—also in on the party are makers of digital cameras, music services, and organizer software. Not only are existing industries being transformed and... View Details
Keywords: by Sean Silverthorne; Video Game; Web Services
  • 30 Jan 2012
  • Research & Ideas

Measuring the Efficacy of the World’s Managers

professor at Harvard Business School who coleads the WMS with Nicholas Bloom of Stanford University and John Van Reenen of the London School of Economics. "If you really want to be convincing, it's important to have large-scale... View Details
Keywords: by Carmen Nobel
  • 25 Oct 2004
  • Research & Ideas

Planning for Surprises

many U.S. airlines, the debt owed to customers in the form of miles is a value significantly larger than the airlines' market capitalization. This is simply not sustainable. Airlines have already reduced the value of miles by making seats... View Details
Keywords: by Martha Lagace
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