by Harvard Management Update - Publications - Faculty & Research

09 Dec 2013
Research & Ideas

Cultural Disharmony Undermines Workplace Creativity

better." As Chua has shown in previous research, awareness of our own cultural biases and assumptions can go a long way toward improving creativity in multicultural situations. He speculates that managers could decrease the effects of... View Details

Keywords: by Michael Blanding

03 May 2024
Research & Ideas

How Much Does Proximity Influence Startup Innovation? 20 Meters' Worth to Be Exact

some sort of mechanism that brings us together,” says Roche. “Our study shows that geography can be super powerful because you don’t necessarily pick who you’re going to run into, as it’s more provided by the physical environment.” Roche... View Details

Keywords: by Ben Rand

28 Jul 2008
Research & Ideas

Making the Decision to Franchise (or not)

markets. In the third part of their study, they investigated how 53 chains that don't franchise manage operations across multiple markets. They found evidence that chains serving more diverse markets decentralize their operations View Details

Keywords: by Julia Hanna; Retail

14 Jul 2003
Research & Ideas

Understaffed and Overworked: What Now?

challenge on her hands. Perhaps you are attempting to manage your way through a similarly exigent scenario. Trying to accomplish everything that used to be done by two or three people, you may be feeling... View Details

Keywords: by Paul Michelman

23 Mar 2003
Research & Ideas

Putting the Project Puzzle Together

objectives, resulting in squandered resources and diminished returns. In their recent book Connecting the Dots, F. Warren McFarlan and Cathleen Benko put forward a project management process that aligns spending with strategic priorities.... View Details

Keywords: by Martha Lagace

20 Mar 2019
Research & Ideas

Gender-Diverse Companies Thrive Only Where Diversity is Embraced

Do gender-diverse companies make more money than businesses run primarily by men? If research says they perform better, that could bolster the argument that women should have more access to top positions in organizations. But previous... View Details

Keywords: by Sean Silverthorne

10 Nov 2015
Op-Ed

Authentic Leadership Rediscovered

difficult decisions, terminating people and going against the will of the majority, as required to meet the situational imperative. These difficult actions can be taken while still retaining their authenticity. Authentic leaders are real and genuine. You cannot “fake... View Details

Keywords: by Bill George

30 Jun 2022
HBS Case

Peloton Changed the Exercise Game. Can the Company Push Through the Pain?

demand, which led to shipment delays, followed by pricing confusion and a series of public relations bungles—just as the pandemic eased and people began returning to gyms. Peloton scrambled by recalling... View Details

Keywords: by Lane Lambert; Media & Broadcasting; Health; Bicycle

11 Oct 2017
Research & Ideas

The House Wants to Squelch Voices of ‘Small’ Shareholders. Research Shows Those Voices Matter.

statement, in which case shareholders can vote on whether the company should adopt the change; negotiate with the shareholder to come up with a mutually acceptable solution to the beef; or formally contest the shareholder’s proposal by... View Details

Keywords: by Carmen Nobel

21 Aug 2000
Research & Ideas

Inside the OR: Disrupted Routines and New Technologies

Why did a group of Harvard Business School professors become interested in an innovative new heart surgery technique? It turns out that a hospital's operating room provides an excellent controlled arena from which to explore the role that... View Details

Keywords: by Hilah Geer

11 Apr 2011
Lessons from the Classroom

Teaching a ‘Lean Startup’ Strategy

doing that, and waste a lot of money on sales and marketing trying to sell that wrong product," says Tom Eisenmann, a professor in the Entrepreneurial Management Unit at Harvard Business School.... View Details

Keywords: by Carmen Nobel; Technology; Computer

10 Feb 2022
Research & Ideas

Why Are Prices So High Right Now—and Will They Ever Return to Normal?

tend to drive up prices, typically for three to four months. But as the COVID-19 pandemic wears on, some shortages, especially food and electronics, are likely to linger much longer. That means higher prices are probably here to stay for a while as well, according to... View Details

Keywords: by Rachel Layne

28 Apr 2008
HBS Case

Negotiating with Wal-Mart

perspective. There are numerous media accounts of the corporate monolith riding its suppliers into the ground. But what about those who manage to survive, and thrive, while dealing with the classic hardball negotiator? In "Sarah... View Details

Keywords: by Julia Hanna; Retail

30 May 2007
Research & Ideas

Health Care Under a Research Microscope

Business; and Monica Higgins, Career Imprints: Creating Leaders across an Industry; and Michael Porter coauthored Redefining Health Care. By virtually any standard, it's an underperforming industry. —Richard Hamermesh The intense interest... View Details

Keywords: by Sean Silverthorne; Health; Biotechnology

21 Apr 2008
Research & Ideas

The New Math of Customer Relationships

and measures that help reinforce service profit chain relationships. “Service profit chain concepts are deceptively simple.” But it also requires actions. That is, when managers are not managing View Details

Keywords: by Sean Silverthorne

22 Mar 2024
Research & Ideas

Open Source Software: The $9 Trillion Resource Companies Take for Granted

vulnerable, a realization that is slowly making its way into upper management as firms consider hiring employees to spend at least part of their time dedicated to OSS. “Boards have to be thinking and understanding that View Details

Keywords: by Rachel Layne; Computer; Information Technology; Technology

10 Feb 2021
Research & Ideas

Has #MeToo Changed How Hollywood Hires?

light in 2017 are substantially more likely than those without such prior ties to bring on female writers following the #MeToo movement, according to a forthcoming article in Management Science titled Scandal, Social Movement, and Change:... View Details

Keywords: by Rachel Layne; Media & Broadcasting

12 Feb 2021
News

How Dunkin’ Donuts Took Over the World

by the External Relations department at Harvard Business School and edited by Craig McDonald. It is available at iTunes and wherever you get your favorite podcasts. For more... View Details

Keywords: brands; leadership; management; strategy; operations; career; Food and Beverage Stores; Retail Trade

14 Sep 2020
Research & Ideas

You're Right! You Are Working Longer and Attending More Meetings

Work-from-home employees whose days seem longer, with more meetings and emails than ever before, may find a new Harvard Business School study validating. An analysis of the emails and meetings of 3.1 million people in 16 global cities... View Details

Keywords: by Danielle Kost

21 Feb 2023
Research & Ideas

What's Missing from the Racial Equity Dialogue?

The Institute for the Study of Business in Global Society (BiGS) welcomed scholars to Harvard Business School last year to advance their research about race, diversity, inclusion, and inequality. As the nation reflects on issues such as... View Details