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  • All HBS Web  (2,528)
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  • 01 Nov 2010
  • Research & Ideas

How IT Shapes Top-Down and Bottom-Up Decision Making

enabling detailed coordination among various operating units. Next, they looked at production decisions, which involve figuring out the tasks necessary to meet the goals and deciding how to pace them. These decisions are generally the bailiwick of either a factory... View Details
Keywords: by Carmen Nobel
  • June 2012
  • Article

The Transparency Paradox: A Role for Privacy in Organizational Learning and Operational Control

By: Ethan S. Bernstein
Using data from embedded participant-observers and a field experiment at the second largest mobile phone factory in the world, located in China, I theorize and test the implications of transparent organizational design on workers' productivity and organizational... View Details
Keywords: Transparency; Privacy; Organizational Learning; Operational Control; Organizational Performance; Chinese Manufacturing; Field Experiment; Rights; Interpersonal Communication; Management Practices and Processes; Ethics; Corporate Disclosure; Performance Productivity; Boundaries; Organizations; Social and Collaborative Networks; Labor and Management Relations; Power and Influence; Manufacturing Industry; China
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Bernstein, Ethan S. "The Transparency Paradox: A Role for Privacy in Organizational Learning and Operational Control." Administrative Science Quarterly 57, no. 2 (June 2012): 181–216.
  • Jun 2016
  • Video

Video: Fixing America’s Talent Supply Chain

America’s labor market has entered a “new normal” phrase. Although the unemployment rate has declined after the Great Recession, underemployment remains a major problem and the percentage of workers stuck in part-time jobs is well above... View Details
  • December 2015
  • Background Note

Incentive Systems

By: Brian J. Hall
This note serves as a supplement to any course on incentive design within organizations. The note focuses on the principal difficulties in designing incentive systems, including the tradeoff between objective and subjective performance metrics, how to design incentive... View Details
Keywords: Organizational Strategy; Compensation and Benefits; Motivation and Incentives; Performance Evaluation; Strategy
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Hall, Brian J. "Incentive Systems." Harvard Business School Background Note 916-029, December 2015.
  • 07 Nov 2012
  • News

A Breed Apart: Why Our Elites Are So Disconnected

  • 30 Mar 2022
  • News

To Retain Employees, Support Their Passions Outside Work

  • 18 Mar 2021
  • News

Analysis: Firms’ Surveillance Use Risks Squashing Positive Compliance Behavior, Culture Change Gains

    Achieving Individual — and Organizational — Value With AI

    New research shows that employees derive individual value from AI when using the technology improves their sense of competency, autonomy, and relatedness. Likewise, organizations are far more likely to obtain value from AI when their workers do. This report... View Details
    • 04 Mar 2013
    • Working Paper Summaries

    The Dirty Laundry of Employee Award Programs: Evidence from the Field

    Keywords: by Timothy Gubler, Ian Larkin & Lamar Pierce; Service
    • 20 May 2021
    • News

    Corporate America Wakes up to the Business Case for Good Caregiving

      Making Workplaces Safer Through Machine Learning

      Government agencies can use machine learning to improve the effectiveness of regulatory inspections. Our study found that OSHA could prevent as much as twice as many injuries—translating to up to 16,000 fewer workers injured and nearly $800 million in social... View Details

      • 2024
      • Article

      Psychological Safety as an Enduring Resource amid Constraints

      By: Hassina Bahadurzada, Amy C. Edmondson and Michaela J. Kerrissey
      While psychological safety is recognized as valuable in healthcare, its relationship to resource constraints is not well understood. We investigate whether psychological safety mitigates the negative impact of resource constraints on employees. Leveraging longitudinal... View Details
      Keywords: Burnout; Psychological Safety; Healthcare Administration; Health Care and Treatment; Employees; Retention; Well-being; Health Industry
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      Bahadurzada, Hassina, Amy C. Edmondson, and Michaela J. Kerrissey. "Psychological Safety as an Enduring Resource amid Constraints." Special Issue on Psychological Safety in Healthcare Settings. International Journal of Public Health 69 (2024).
      • 2017
      • Working Paper

      Equality and Equity in Compensation

      By: Jiayi Bao and Andy Wu
      Equity compensation is widely used for incentivizing skilled employees, particularly in new technology businesses. Traditional theories explaining why firms offer equity suggest that workers with higher rank should receive compensation packages more heavily weighted in... View Details
      Keywords: Inequality Aversion; Compensation; Stock Options; Scarcity; Experiment; Compensation and Benefits; Equity; Equality and Inequality; Perception
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      Bao, Jiayi, and Andy Wu. "Equality and Equity in Compensation." Harvard Business School Working Paper, No. 17-093, April 2017.
      • 19 Feb 2020
      • News

      Breaking the Salary Sharing Taboo

      • 2018
      • Working Paper

      Show or Tell? Improving Agent Decision Making in a Tanzanian Mobile Money Field Experiment

      By: Jason Acimovic, Chris Parker, David F. Drake and Karthik Balasubramanian
      When workers make operational decisions, the firm's global knowledge and the workers’ domain-specific knowledge complement each other. Oftentimes workers have the final decision-making power. Two key decisions a firm makes when designing systems to support these... View Details
      Keywords: Employees; Decision Making; Training; Performance Improvement; Money; Mobile Technology; Developing Countries and Economies; Financial Services Industry
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      Acimovic, Jason, Chris Parker, David F. Drake, and Karthik Balasubramanian. "Show or Tell? Improving Agent Decision Making in a Tanzanian Mobile Money Field Experiment." Harvard Business School Working Paper, No. 18-106, May 2018.
      • 2019
      • Working Paper

      Thinking Outside the Box (12): The Benefits of Increased Transparency in Employer-Sponsored Health Insurance for the 180 Million Insured

      By: Regina E. Herzlinger and Barak D. Richman
      Economists have long noted that the tax exclusion of employer-sponsored insurance (ESI) caused workers to purchase health plans that differ in price and other characteristics from those they would otherwise choose for themselves. We explore the short-term and long-term... View Details
      Keywords: After-tax Income; Consumer-driven Health Care; Health Care Costs; Health Insurance; Income Inequality; Tax Policy; Health Care and Treatment; Cost; Insurance; Income; Equality and Inequality; Taxation; Policy; United States
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      Herzlinger, Regina E., and Barak D. Richman. "Thinking Outside the Box (12): The Benefits of Increased Transparency in Employer-Sponsored Health Insurance for the 180 Million Insured." Duke Law School Public Law & Legal Theory Series, No. 2020-4, December 2019.
      • October 1996 (Revised January 1997)
      • Case

      MacTemps: Building Commitment in the Interim Workforce

      MacTemps is a provider of temporary workers skilled in computer graphics and database management. Unlike many temporary agencies that treat temps as a commodity, MacTemps has attempted to build relationships with temps through offering benefits and training. This case... View Details
      Keywords: Selection and Staffing; Organizational Design; Personal Development and Career; Information Technology Industry; Employment Industry
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      Bradach, Jeffrey L., and Nicole Sackley. "MacTemps: Building Commitment in the Interim Workforce." Harvard Business School Case 497-005, October 1996. (Revised January 1997.)
      • 02 Apr 2020
      • News

      FinTechs Must Be Involved In Paycheck Protection Program Lending For Small Business

      • 11 Jul 2019
      • News

      How to Give Your Team the Right Amount of Autonomy

      • 16 Dec 2016
      • News

      Make America's workforce great again by revamping education

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