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Show Results For
- All HBS Web
(1,796)
- People (4)
- News (398)
- Research (1,015)
- Multimedia (6)
- Faculty Publications (404)
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- 27 Jul 2011
- Research & Ideas
Customer Loyalty Programs That Work
understanding about what brands matter to consumers," says Alvarez. "So if consumers are switching brands, or buying based on promotions, you can drive the customer to your own label." Brand-based data can also be used as... View Details
- 10 Aug 2020
- Research & Ideas
COVID's Surprising Toll on Careers of Women Scientists
do you have to stay home and care for your young child? Those things seem to be the bottleneck.” Just 5 percent of the total scientists responding to the emailed query reported working fewer than 42 hours weekly before the pandemic... View Details
- 12 Mar 2014
- Research & Ideas
Entrepreneurship and Multinationals Drive Globalization
War I, the management of political risk became a central concern for firms operating internationally. These risks were on many levels, from expropriation to exchange controls and other economic policies. The issue is explored in multiple chapters, but the chapter on... View Details
- 14 Jun 2016
- First Look
June 14, 2016
challenging work environments. This article focuses on two such contexts—health care and education. The authors theorize differences in psychological safety based on work type, hierarchical status, and... View Details
Keywords: Sean Silverthorne
- 09 Dec 2008
- First Look
First Look: December 9, 2008
roles that various constituencies played in the development process. Purchase the case: http://harvardbusinessonline.hbsp.harvard.edu/ b01/en/common/item_detail.jhtml?id=207027 Note on Accountability in the U.S. Health View Details
Keywords: Martha Lagace
- 14 May 2019
- Research & Ideas
Ethics Bots and Other Ways to Move Your Code of Business Conduct Beyond Puffery
When health insurer Cigna Corp. appeared in front of a judge for allegedly misleading shareholders on Medicare regulations this spring, plaintiffs thought they had a strong case. After all, Cigna had published its own document titled... View Details
Keywords: by Michael Blanding
- 06 Mar 2018
- First Look
First Look at Research and Ideas, March 6, 2018
https://www.hbs.edu/faculty/Pages/item.aspx?num=52341 February 20, 2018 JAMA, the Journal of the American Medical Association Administrative Costs Associated with Physician Billing and Insurance-Related Activities at an Academic Health... View Details
Keywords: Sean Silverthorne
- 27 Jun 2005
- Research & Ideas
The Potential Downside of Win-Win
shared second-choice dinner option, and movie E, their shared second-choice movie option. But these two professionals, both trained in value-creation negotiation, realize that Al cares much more about where they eat dinner, while Marie... View Details
Keywords: by Max H. Bazerman
- 09 Dec 2014
- First Look
First Look: December 9
The survey showed, for instance, that 1) the highly educated, ambitious women and men of HBS don't differ much in terms of what they value and hope for in their lives and careers; 2) it simply isn't true that a large proportion of HBS... View Details
Keywords: Sean Silverthorne
- 14 Apr 2014
- Research & Ideas
Difficulties for Women Bridging Racial, Generational, and Global Divides
the news network for suggesting that black females would cast votes based on gender or race rather on candidates' political platforms. During that same period, Oprah Winfrey endorsed Obama for president, angering many of her female fans.... View Details
Keywords: by Carmen Nobel
- 10 Feb 2003
- Research & Ideas
Women at Work
Boston—and she found out she was pregnant again. By now the Chicago office was thriving, but she was going to quit Bain to stay home and take care of her growing family. But Bain did an unusual thing. Realizing the View Details
Keywords: by Wendy Guild
- 15 Dec 2015
- First Look
December 15, 2015
information to enhance care delivery and realize cost efficiencies. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=50183 October 26, 2015 Harvard Business Review Measuring and Communicating View Details
Keywords: Carmen Nobel
- 08 Feb 2016
- Research & Ideas
The Civic Benefits of Google Street View and Yelp
led cities to digitize more of their own information, putting everything from tax records and public health inspection scores online. “They take a dataset that used to be in an obscure database or on paper, and now it’s available for the... View Details
- 01 Mar 2004
- What Do You Think?
Are Customer Loyalty Initiatives Worth the Investment?
to let customers acquire points or miles or any loot unconnected to the product they are using . . . It's about customers and suppliers caring for each other's success." As Alan de Winter put it, "A consistently well-delivered... View Details
Keywords: by James Heskett
- 05 Mar 2013
- First Look
First Look: March 5
abstract available. Purchase this case:http://hbr.org/search/213051-PDF-ENG Kirkpatrick Corporation Hawkins, David F. Harvard Business School Case 113-070 No abstract available. Purchase this case:http://hbr.org/search/113070-PDF-ENG Social Media in View Details
Keywords: Sean Silverthorne
- 20 Jun 2017
- First Look
First Look at New Research and Ideas, June 20
School Case 317-103 PharmAccess and the M-TIBA Platform: Leveraging Digital Technology in the Developing World PharmAccess is an Amsterdam-based NGO working to support the development of the private health View Details
Keywords: Sean Silverthorne
- 24 Oct 2024
- Research & Ideas
Charting the US-China Trade War: What Does 'Made in Vietnam' Mean?
“microdata” from firms’ transactions suggests that a significant portion of the imported Chinese goods added value to Vietnam’s economy through new investments that resulted in jobs and increased production. These products weren’t merely... View Details
- 31 Mar 2009
- First Look
First Look: March 31, 2009
PublicationsInnovator's Prescription: A Disruptive Solution for Health Care Authors:Clayton M. Christensen, Jerome H. Grossman M.D., and Jason Hwang M.D. Publication:McGraw-Hill, 2009 Abstract A... View Details
Keywords: Martha Lagace
- 18 Dec 2018
- First Look
New Research and Ideas, December 18, 2018
experienced in the field that provoked many important questions. Could Philips improve its offerings by conceptualizing patient journeys through a health continuum? Could it forge new relationships with customers to create more View Details
Keywords: Dina Gerdeman
- 13 Apr 2020
- Research & Ideas
Small Businesses Are Worse Off Than We Thought
in-person operations, sinking demand to near zero. Professional services businesses have fared better, but they have not been spared—just 63 percent say they could weather a four-month public health lockdown. [div class=infogram-embed... View Details