User Experience Design - Publications - Faculty & Research

17 Jan 2017
First Look

First Look at New Research: January 17

(pre-registered Experiment 3), and then were divided into minimal ingroups and outgroups in the laboratory. The findings offer mixed support for the hypothesis that novel rituals generate intergroup bias. Modest evidence from rituals... View Details

Keywords: Sean Silverthorne

18 Jul 2017
First Look

First Look at New Research and Ideas, July 18, 2017

is to suggest a (preliminary) taxonomy and research agenda for the topic of “firms, crowds, and innovation” and to provide an introduction to the associated special issue. We specifically discuss how various crowd-related phenomena and practices—for example,... View Details

Keywords: Sean Silverthorne

12 Nov 2008
First Look

First Look: November 12, 2008

The design of the New York City (NYC) High School match involved tradeoffs among efficiency, stability, and strategy-proofness that raise new theoretical questions. We analyze a model with indifferences—ties—in school preferences.... View Details

Keywords: Martha Lagace

Web

Business & Environment

with experience at organizations like WWF, The Climate Group, and Fundación Natura in Ecuador. Mark describes VCMI’s mission to provide guidance for companies and other non-state actors on how to credibly use carbon credits as part of... View Details

13 Jul 2016
HBS Case

How Uber, Airbnb, and Etsy Attracted Their First 1,000 Customers

are providing content to users publicly, others can grab that information.” It’s not enough to just take someone else’s customers, though, he warns—you’ve got to give them something better than they had before. LESSON TWO: CREATE A BETTER... View Details

Keywords: by Michael Blanding; Retail; Service; Transportation

26 Apr 2023
In Practice

Is AI Coming for Your Job?

time to focus on building relationships, managing, and selling. Software engineers can use services to autogenerate programming code for basic purposes, allowing them to write code more efficiently while spending more time on other activities, like system View Details

Keywords: by Kristen Senz; Technology

26 Apr 2024
HBS Case

Deion Sanders' Prime Lessons for Leading a Team to Victory

reviewing uniform, merchandise, and apparel designs. “No one questioned if he sat in on a meeting about pedestrian traffic for an upcoming football game, reviewed a working design of a commemorative poster to be handed out to fans, or... View Details

Keywords: by Avery Forman; Sports

21 Jan 2011
Working Paper Summaries

Learning from Customers in Outsourcing: Individual and Organizational Effects

Keywords: by Jonathan R. Clark, Robert S. Huckman & Bradley R. Staats

Program

Making Corporate Boards More Effective

governments. Learning and Living at HBS When you participate in an Executive Education program on the HBS campus, you enter an immersive experience where every aspect of the learning model has been carefully View Details

2019
Working Paper

Veil-of-Ignorance Reasoning Favors the Greater Good

By: Karen Huang, Joshua D. Greene and Max Bazerman

The “veil of ignorance” is a moral reasoning device designed to promote impartial decision-making by denying decision-makers access to potentially biasing information about who will benefit most or least from the available options. Veil-of-ignorance reasoning was... View Details

Keywords: Policy-making; Procedural Justice; Ethics; Decision Making; Fairness

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27 Feb 2020
Blog Post

Taking the LEAP into the Case Method

students last semester. I was familiar with the theory of leadership, and I also had many years of teaching experience on this subject, but finding an effective way of helping students learn and improve the skills of leadership in the... View Details

19 Apr 2018
Blog Post

Policy, Practice, Leadership & Impact: Making a Difference with the HBS/HKS Joint Degree

About the MBA/MPA-ID Harvard Kennedy School’s Master in Public Administration in International Development (MPA-ID) is designed to prepare the next generation of leaders in international development. It is an economics-centered,... View Details

04 Mar 2024
What Do You Think?

Do People Want to Work Anymore?

(AdobeStock/Halfpoint) Sometimes we experience what Yogi Berra described as “déjà vu all over again.” It happened to me several weeks ago and left me wondering whether it’s déjà vu or whether things really have changed. Years ago, my... View Details

Keywords: by James Heskett

Program

Disruptive Innovation

Education program on the HBS campus, you enter an immersive experience where every aspect of the learning model has been carefully designed to facilitate your growth. Your learning will take place on your... View Details

13 Jan 2003
Research & Ideas

The Subconscious Mind of the Consumer (And How To Reach It)

communications device or even a personal care product invokes deep thoughts and feelings about social bonding can be very helpful to R&D experts. In the case of a communications device, this suggests that tactile experiences of social... View Details

Keywords: by Manda Mahoney

Program

Leading Change and Organizational Renewal

challenges and career decisions Who Should Attend This program is designed for senior executives at companies of all sizes and stages—from current market leaders to fast-growing midsize competitors to dynamic emerging companies. HBS gives... View Details

March 2023
Case

Innovation at Google Ads: The Sales Acceleration and Innovation Labs (SAIL) (A)

By: Linda A. Hill and Emily Tedards

In 2018, Ana Owczarzak was appointed to lead Google Ads' new innovation and accelerator team - the Sales Acceleration and Innovation Labs (SAIL). The purpose of SAIL was to offer testing and incubation services for individuals within Google Ads who were developing new... View Details

Keywords: Innovation Leadership; Innovation Strategy; Organizational Design; Technology Industry; Advertising Industry; Information Technology Industry; United States

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Program

Families in Business

enterprise who meet any of the above criteria are also invited to apply on their own. Learning and Living at HBS When you participate in an Executive Education program on the HBS campus, you enter an immersive experience where every... View Details

Web

Lifelong Learning - Alumni

experiences that help members to become their best selves. They are small, intimate groups usually comprised of seven to ten alumni who meet regularly and discuss their personal and professional lives confidentially. Big Ideas from... View Details

Article

Megastudies Improve the Impact of Applied Behavioural Science

By: Katherine L. Milkman, Dena Gromet, Hung Ho, Joseph S. Kay, Timothy W. Lee, Pepi Pandiloski, Yeji Park, Aneesh Rai, Max Bazerman, John Beshears, Lauri Bonacorsi, Colin Camerer, Edward Chang, Gretchen Chapman, Robert Cialdini, Hengchen Dai, Lauren Eskreis-Winkler, Ayelet Fishbach, James J. Gross, Samantha Horn, Alexa Hubbard, Steven J. Jones, Dean Karlan, Tim Kautz, Erika Kirgios, Joowon Klusowski, Ariella Kristal, Rahul Ladhania, Jens Ludwig, George Loewenstein, Barbara Mellers, Sendhil Mullainathan, Silvia Saccardo, Jann Spiess, Gaurav Suri, Joachim H. Talloen, Jamie Taxer, Yaacov Trope, Lyle Ungar, Kevin G. Volpp, Ashley V. Whillans, Jonathan Zinman and Angela L. Duckworth

Policy-makers are increasingly turning to behavioural science for insights about how to improve citizens’ decisions and outcomes. Typically, different scientists test different intervention ideas in different samples using different outcomes over different time... View Details

Keywords: Policy Making; Behavioral Science; Behavior; Change; Decision Making; Policy

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