Publications

01 Dec 1999
News

The Message and the Media: Advertising's Brave New World

increases only modestly. The traditional face of the industry has changed, with "full-service" agency-client relationships giving way to cost cutting, streamlining, and consolidation. Outright alternatives... View Details

Keywords: Peter K. Jacobs

14 Aug 2018
First Look

First Look at New Research and Ideas, August 14, 2018

argued the merits of each, we inquired into which happiness people say they want. In five studies (N = 3351), we asked people to choose between experienced happiness and remembered happiness—for shorter time... View Details

Keywords: by Sean Silverthorne

September 2019 (Revised May 2021)
Case

pymetrics: International Expansion

By: John R. Wells and Benjamin Weinstock

In August 2018, pymetrics, a solution offering neuroscience-based recruiting tests, closed a $40 million funding round that valued the business at $160 million. Over 60 companies around the globe were using pymetrics tests in their recruiting process, including... View Details

24 Jan 2024
Op-Ed

Why Boeing’s Problems with the 737 MAX Began More Than 25 Years Ago

quality standards. The cost of reputational damage When we discuss the Boeing cases in my classes at Harvard Business School, I ask participants, “Are Boeing’s problems caused by individual leadership failures or a flawed culture?” The... View Details

Keywords: by Bill George; Air Transportation; Transportation; Aerospace

18 Apr 2018
First Look

First Look at New Research and Ideas, April 18, 2018

appears to owe more to management fads than to serious underperformance. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54369 Seeker Beware: The Interpersonal Costs of Ignoring Advice By: Blunden, Hayley, Jennifer M.... View Details

Keywords: Sean Silverthorne

October 2015
Article

Managing the Performance Tradeoffs from Partner Integration: Implications of Contract Choice in R&D Projects

By: Alan MacCormack and Anant Mishra

Formal contracts represent an important governance instrument with which firms exercise control of and compensate partners in R&D projects. The specific type of contract used, however, can vary significantly across projects. In some, firms govern partnering... View Details

Keywords: ＂＂Partner Integration; Contract Choice; R＆D Project Management; Relational Contracts; Partnering Performance; Research and Development; Projects; Partners and Partnerships; Performance; Contracts

Find at Harvard

03 Mar 2011
Research & Ideas

HBS Faculty on Revolution in the Middle East and North Africa

is changing at an astounding pace in this region. Although tempting, the US response should be less focused on addressing the "current" state of affairs and more attuned to the various potential trajectories of change. For... View Details

Keywords: Re: Deepak Malhotra; Energy; Utilities

01 Jun 1997
News

Blockbuster Deals

Michael Jensen, a finance expert, how what is happening today compares to what transpired in the 1980s. A decade ago, Jensen explains, M&As; were often associated with downsizing and what he describes as "the freeing of equity trapped in... View Details

Keywords: Garry Emmons and Nancy O. Perry

September 2014 (Revised April 2016)
Case

Cree Inc.: Introducing the LED Light Bulb

By: John Gourville and Michael Norris

Cree, a North Carolina-based maker of light emitting diodes (LEDs), has just introduced its first consumer product—an LED light bulb. It is designed as an energy efficient replacement for the ubiquitous incandescent light bulb. But given that it is an unfamiliar... View Details

Keywords: Marketing; Innovation; Product Adoption; Technological Innovation; Technology Adoption; Energy Conservation; Product Launch; Consumer Products Industry; North Carolina

06 Jun 2017
First Look

First Look at New Research and Ideas: June 6, 2017

services firm, comprising over 1,000 applications and over 3,000 dependencies between them. Our methods allow us to disentangle the effects of different types and levels of coupling. Our analysis reveals... View Details

Keywords: Sean Silverthorne

Web

After the Opium War: Treaty Ports and Compradors - A Chronicle of the China Trade

Related Collections Site Credits I must say the Comprador has come out like a brick. I can count upon . . . certain $23,000. — Albert Heard to John Heard, Hong Kong, February 28, 1863 22 After the Opium War: Treaty Ports and Compradors By... View Details

01 Aug 2018
What Do You Think?

Are Free Trade and Free Markets Quaint Ideas From the Past?

AvigatorPhotographer Are Free Trade Notions Repeatedly Victim to Short-Term Thinking? Free trade and free markets are concepts to which many of us, given our training in economics, aspire. But they inevitably fall victim to the varied... View Details

Keywords: by James Heskett

April 1981 (Revised January 1987)
Case

Atlantic Aviation Corp.: Westwind Division

Raises issues on monitoring and controlling flight demonstration costs for the Westwind business jet. Atlantic's marketing vice president is concerned about rising demonstration costs, but doesn't wish to deny solid prospects an evaluation ride. He asks the general... View Details

Keywords: Cost Management; Product Marketing; Air Transportation Industry

August 2005 (Revised April 2006)
Case

Kemps LLC: Introducing Time-Driven ABC

By: Robert S. Kaplan

Kemps is making a strategy shift: from being focused on fulfilling customer requests to becoming the best cost dairy producer in the industry. Its existing manufacturing cost system, however, fails to capture the costs associated with handling special flavors, small... View Details

Keywords: Activity Based Costing and Management; Customer Relationship Management; Cost Accounting; Managerial Roles; Cost Management; Earnings Management; Business Strategy; Time Management; Growth and Development Strategy; Management Teams; Decisions; Food and Beverage Industry

November 2010 (Revised April 2011)
Supplement

Magna International, Inc. (A) (CW)

By: Timothy A. Luehrman and Yuhai Xuan

Magna International, Inc., a Canadian-based automotive parts manufacturer, is considering whether and how to unwind its dual-class ownership structure. A family trust controlled by the founder owns a 0.65% economic interest in the company but has 66% of the votes via a... View Details

Keywords: Cost vs Benefits; Voting; Governance Controls; Market Transactions; Production; Ownership; Business and Shareholder Relations; Value Creation; Auto Industry; Manufacturing Industry; Canada

13 Aug 2024
Op-Ed

Can AI Save Physicians from Burnout?

documentation, litigation defense, and regulatory compliance. These excessive documentation requirements also strain the patient-physician relationship, reducing the time patients spend with their doctors... View Details

Keywords: by Susanna Gallani, Lidia Moura, and Katie Sonnefeldt; Health

January 1990 (Revised March 1991)
Case

American Red Cross Blood Services: Northeast Region

By: Robert L. Simons

Recounts the financial difficulties and management changes experienced by American Red Cross Blood Services: Northeast Region (NER) during the 1980s. After summarizing industry-wide changes in the collection, testing, and distribution of blood and blood products, the... View Details

Keywords: Change Management; Budgets and Budgeting; Financial Management; Restructuring; Health; SWOT Analysis; Social Enterprise; Marketplace Matching; Management Style; Organizational Culture; Organizational Change and Adaptation; Medical Devices and Supplies Industry; Medical Devices and Supplies Industry; North and Central America

05 Nov 2024
Book

Building the Road to 'Small Business Utopia' with AI and Fintech

sales and cost trends that helped them weave an end-to-end picture of their business’s financial health? This future is appealing because it responds to the fundamental need of small business owners to be... View Details

Keywords: by Karen G. Mills; Financial Services

October 2007 (Revised February 2010)
Case

Adelphia Communications Corp.'s Bankruptcy

By: Stuart C. Gilson and Belen Villalonga

In 2002, a massive accounting fraud and corporate looting scandal involving the founding Rigas family made Adelphia the 11th largest bankruptcy case in history, and the third-after WorldCom and Enron-among those triggered by fraud. Set in 2005, when Adelphia is... View Details

Keywords: Family Business; Restructuring; Crime and Corruption; Insolvency and Bankruptcy; Corporate Governance; Governance Controls; Family Ownership