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- All HBS Web (1,247)
- Faculty Publications (378)
- Web
Online Transforming Customer Experiences Course | HBS Online
augmentation and curation in service design. Evaluate sustainable pricing strategies and discover how operational transparency builds customer trust. Highlights Cost, Market, Value Lens Adapting to External Changes Getaway’s First Cabin... View Details
- 11 Dec 2023
- Blog Post
Building Iconic Brands and Brighter Futures: Interview with Glossier CEO, Kyle Leahy
both of which she’d later use at the helm of the beauty brand. Yet, as Leahy notes, she didn’t plan out a career in beauty. Instead, she tested out different hypotheses and followed her curiosity. Some early stops in her career included... View Details
Keywords: Consumer Products / Retail
- 01 Jun 2020
- News
The Network Effect
Raj Kapoor (MBA 1996) Raj Kapoor (MBA 1996) Each year Lyft’s Chief Strategy Officer Raj Kapoor (MBA 1996) and several of his HBS classmates gather for an informal reunion. After catching up in Aspen in early March, the group dispersed... View Details
- 18 Sep 2007
- First Look
First Look: September 18, 2007
gives firms discretion to manage impairments. We test this argument in a sample of firms with market indications of impairment (firms with book goodwill and market-to-book ratio below one). We find that the frequency of non-impairment in... View Details
Keywords: Martha Lagace
- 07 Nov 2024
- Blog Post
Meet the Aerospace & Defense Club
propulsion engineer leading rocket engine testing to support their lunar lander program. Ben Buchheim-Jurisson: bbuchheimjurisson@mba2025.hbs.edu Ben is a JD/MBA candidate with interests in defense tech, space, and industrials. Prior to... View Details
Keywords: All Industries
- 23 May 2000
- Research & Ideas
Minding the Muse: The Impact of Downsizing on Corporate Creativity
pharmaceutical firms that rely on creativity," she says. "Today's fast-changing global markets place increased pressure on companies of every kind to continuously create new products, services, and competitive strategies if they... View Details
Keywords: by Peter K. Jacobs
- 01 Dec 2020
- News
A New Approach to Contact Tracing
implemented a tried and tested tool to help contain infectious disease: human-led contact tracing, the process of tracking down and notifying individuals who have been exposed to the illness. Singapore’s Ministry of Health (MOH) used... View Details
- 11 Apr 2007
- Research & Ideas
Adding Time to Activity-Based Costing
Jane Gilbert: What inspired you to develop the concept of time-driven activity-based costing? Robert Kaplan: When Robin Cooper and I introduced ABC in the mid-1980s, we were strongly influenced by the approach taken by strategy... View Details
Keywords: by Sarah Jane Gilbert
- 04 Sep 2020
- Blog Post
Advice from a Career Switcher: The Value of Informational Conversations with Alumni
In the fall of 2019, Adam entered HBS in the MS/MBA: Engineering Sciences Program ready to test a career hypothesis. “I wanted to understand why we have climate change and what I can do to mitigate it,” Adam recalled. “What are the... View Details
- Blog
Lessons from Jazz in the Live Online Classroom
melody, jazz shows that amazing things can happen when you knock down constraints and give people the freedom to experiment and test ideas. Embrace risk and errors. Whether it's a new strategy or a new chord... View Details
- 01 Oct 2002
- News
Steven C. Watson
things.” Until he adjusted to the daily grind of preparing lesson plans and correcting tests and homework, Watson regularly found himself logging ninety-hour workweeks — after taking a 90 percent pay cut from the consulting job he held... View Details
- 01 Apr 2015
- Research & Ideas
The Slow, Steady Battle to Fix Cancer Care
with insurance provider UnitedHealthcare to test a fixed-payment structure for a select group of head and neck cancer patients. Rather than receiving separate charges for every test, treatment, and appointment, patients in the three-year... View Details
- 01 Oct 1996
- News
Kid at Heart — John H. Eyler (MBA 1971)
free that makes the job so appealing to Eyler -- it's also the chance to put to the sternest test yet his 25 years of management experience with retailers such as Federated Department Stores, Hartmarx, and the May Company. When Eyler took... View Details
Keywords: Marguerite Rigoglioso
- 20 Dec 2022
- Blog Post
7 Resolutions for Recruiting in the New Year
to assess where your recruiters’ time is best spent.7. Resolve to Make the ConnectionOne “trend” in recruiting has stood the test of time, and that is personal connections. If your recruiting strategy hasn’t... View Details
Keywords: All Industries
- 03 Aug 2010
- First Look
First Look: August 3
in bringing their products to market, yet we know very little about the kinds of strategies they can employ to influence regulatory actor decision making. In this paper, we highlight a firm's strategic use of symbolic signaling in... View Details
Keywords: Martha Lagace
- 01 Sep 2009
- First Look
First Look: September 1
their stock recommendations when they have an educational link to the company. A simple portfolio strategy of going long the buy recommendations with school ties and going short buy recommendations without ties earns returns of 6.60% per... View Details
Keywords: Martha Lagace
- Web
Improve Decision-Making in Hiring: Common Pitfalls and How to Avoid Them - Recruiting
Insights & Advice 16 Jun 2023 Improve Decision-Making in Hiring: Common Pitfalls and How to Avoid Them Becca Carnahan & Christopher Moore Author HBS Team tag All Industries All Locations Diversity, Inclusion, & Belonging Recruiting Advice Recruiting View Details
- 11 Apr 2017
- First Look
First Look at New Research, April 11
that researchers face when demonstrating the existence and effects of resale price maintenance (RPM). We outline three approaches for finding price effects of RPM and the corresponding hurdles in data and methodology. We show that the quantity View Details
- 20 May 2014
- First Look
First Look: May 20
future research. Specifically, I call for research on the materiality of environmental and social issues for the future financial performance of corporations, the design of incentive and control systems to guide strategy execution,... View Details
Keywords: Sean Silverthorne
- 18 Feb 2015
- First Look
First Look: February 18
Fruitful avenues for future research are suggested. February 2015 Journal of Management Accounting Research Testing Strategy with Multiple Performance Measures: Evidence from a Balanced Scorecard at Store24... View Details
Keywords: Sean Silverthorne